Courtyard by Marriott Charlotte Lake Norman

3.0 star property
3-star hotel near Birkdale Village

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte Lake Norman

Terrace/patio
Combined shower/tub, free toiletries, hair dryer, towels
View from property
Combined shower/tub, free toiletries, hair dryer, towels
Front of property - evening/night

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
16700 Northcross Dr, Huntersville, NC, 28078
  • Birkdale Village
    9 min walk
  • Lake Norman
    3 min drive
  • Discovery Place Kids
    5 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    23 min drive

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Huntersville

In entertainment district.You'll find Birkdale Village and Birkdale Golf Club within a 15-minute walk of this Huntersville hotel. Discovery Place Kids and Lake Norman Visitors Center are also within 6 miles (10 km).

What's nearby

  • Birkdale Village - 9 min walk
  • Lake Norman - 3 min drive
  • Lake Norman Visitors Center - 5 min drive
  • Davidson College - 9 min drive
  • Northlake Mall - 9 min drive

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Zaxbys Chicken Fingers & Buffalo Wings - ‬17 min walk

About this property

Courtyard by Marriott Charlotte Lake Norman

3-star hotel near Birkdale Village
Courtyard by Marriott Charlotte Lake Norman offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. A library, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Charlotte Lake Norman. Self parking is free.

This 3-star Huntersville hotel is smoke free.

  • 90 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Courtyard by Marriott Charlotte Lake Norman offers 90 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Huntersville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 13.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from February 6 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 13.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte Lake Norman
Courtyard Lake Norman
Courtyard Marriott Charlotte Lake Norman Hotel
Courtyard Marriott Charlotte Lake Norman Hotel Huntersville
Courtyard Marriott Charlotte Lake Norman Huntersville
Courtyard Marriott Lake Norman
Courtyard Marriott Charlotte Lake Norman
Courtyard by Marriott Charlotte Lake Norman Hotel
Courtyard by Marriott Charlotte Lake Norman Huntersville
Courtyard by Marriott Charlotte Lake Norman Hotel Huntersville

Courtyard by Marriott Charlotte Lake Norman Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 436 reviews" "
Rating 8 - Good. 106 out of 436 reviews" "
Rating 6 - Okay. 75 out of 436 reviews" "
Rating 4 - Poor. 31 out of 436 reviews" "
Rating 2 - Terrible. 26 out of 436 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great especially Ann
Stayed 2 nights in Sep 2024

10/10 Excellent

steve, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the front desk was especially helpful upon arrival. One particular staff member I believe went over and beyond to make us feel at home and welcomed. Annie at the front desk took good care of us and made sure our stay was comfortable and enjoying. Thank you Annie for making us feel welcomed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sean

Stayed 2 nights in Aug 2024

10/10 Excellent

Phyllis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great one night stay…
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness
Not up to Marriott’s standards
They stay was ok we booked this hotel because of the pool after we check in we’re told the pool was out of order and wouldn’t be in working order until September. Worker said the owner didn’t want to buy the part for the pool just yet. The chair in the room had crumbled up granola bars all in it. We needed plug ins for two bi-pap machines and the plug ins was so worn out they would barely hold the plugs for the machines. Staff was very nice just the place wasn’t up to marriotts standards.
Stayed 3 nights in Jul 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Stayed 1 night in Jul 2024

4/10 Poor

Brandon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel staff was friendly, bed was uncomfortable and we were super disappointed that we specifically chose a hotel with a pool for our children only to check in and find out after seeing a sign on the door that the pool was out of order. We even mentioned to the clerk while checking in that we brought our kids to relax and swim and she didn't say a word about the pool being closed.
Stayed 1 night in Jul 2024

8/10 Good

Carletta

Liked: Cleanliness, staff & service
Staff was extremely polite and courteous. When I had a problem with my room it was handled immediately. Very nice, clean and quiet hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service
The mattresses are very soft, not comfortable to sleep
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not great
Hotel is clean and staff is friendly. However, the air conditioner could not keep our room cool and the pool is out of service.
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia, Kenilworth

Liked: Cleanliness
Very friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool , icemaker , room refrigerator out of order Balcony filthy , wasp nests , spiders...unusable Shower leaked all over floor Manager dismissive not apologetic...no offer of discount Balcony cleaned ...all other complaints...ignored
Stayed 3 nights in Jun 2024

4/10 Poor

Tamara

Disliked: Amenities, property conditions & facilities
I was in town for an outdoor tournament and was looking forward to relaxing in the pool after the long hot days outside but when I arrived at the hotel I discovered that the pool was out of service. There wasn’t any indication of this when I booked the hotel otherwise I wouldn’t have stayed there. The ice machine was also broken on my floor and I had to go to another floor to get ice. Never again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kellyann, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and most of the staff was very friendly. I would definitely stay here again.
Stayed 4 nights in May 2024

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was on repair, restaurant was not serving. Placed was in rebuild mode.
Stayed 1 night in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

M. Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness
Pool was broken and apparently has been for some time. That was disappointing.
Stayed 2 nights in May 2024

8/10 Good

Allison

Stayed 2 nights in May 2024