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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Reception
Executive Room, 1 King Bed, Non Smoking
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Indoor wedding

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • The DalesWay
    11 min walk
  • Manor House Museum
    15 min walk
  • Ilkley Golf Club
    4 min drive
  • Leeds (LBA-Leeds Bradford)
    16 min drive

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

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The price is CA $172
per night
CA $206 total
includes taxes & fees
6 Dec - 7 Dec
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About the area

Ilkley

In Ilkley .You'll find The DalesWay and Manor House Museum within a 15-minute walk of this Ilkley hotel. Ilkley Golf Club and Ilkley Town AFC are also within 3 miles (5 km).

What's nearby

  • The DalesWay - 11 min walk - 1.0 km
  • Ilkley Town AFC - 5 min drive - 3.0 km
  • Bolton Priory - 10 min drive - 11.2 km
  • East Riddlesden Hall - 16 min drive - 17.4 km
  • Ilkley Moor - 25 min drive - 21.6 km

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • ‪Friends of Ham - ‬12 min walk
  • ‪Domino's Pizza - ‬10 min walk
  • ‪Bar T'at - ‬15 min walk
  • ‪Costa Express - ‬14 min walk
  • ‪Caffè Nero - ‬13 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

3-star guestrooms with free WiFi
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly The Craiglands Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ilkley hotel.

  • 1 building
  • 1 floor
  • 62 guestrooms or units
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craiglands Hotel, Sure Hotel Collection by Best Western offers 62 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Hindi, Polish, Romanian, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 10.00-12.50 for adults and GBP 6.25-10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels

Bedroom

  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 366 reviews" "
Rating 8 - Good. 125 out of 366 reviews" "
Rating 6 - Okay. 76 out of 366 reviews" "
Rating 4 - Poor. 53 out of 366 reviews" "
Rating 2 - Terrible. 24 out of 366 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a lovely area just down from ilkley moor. The lady on reception was extremely helpful and also let us check in early. Had Bavette steak for dinner and it was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Shanthi

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Adam

Disliked: Staff & service, property conditions & facilities, room comfort
Honestly book somewhere else.
First room we were given had the smell of stale urinne. Only one other room available which was a small dingy room at the rear of the hotel. We booked a double but didn't even get a double bed. We got a three quarters which was uncomfortable. Complained to reception but told the manager doesn't work weekends. Breakfast ok. All in all, really not what you expect from a hotel in 2024. Paid £122 but worth around £38.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Stayed 1 night in Jul 2024

6/10 Okay

christina

Travelled with family
Liked: Cleanliness
Quite basic breakfast and staff were not terribly helpful . Took a while to checkin .
Stayed 1 night in Jul 2024

10/10 Excellent

Franco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craiglands Hotel
Very enjoyable stay
Stayed 1 night in Jul 2024

8/10 Good

Nigel

Travelled with partner
Ideal for what we needed, somewhere reasonably priced & close to where our friends live. The free onsite parking was an added bonus.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

PAUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed !
Having read several less than complimentary reviews, I have to say this was a first class experience. Many rooms and most of interior are refurbished. Breakfast excellent. Great value for money and will definitely return.
Stayed 1 night in May 2024

6/10 Okay

Ian

Business traveller
Terrible menu, nowhere near enough staff, some of whom don't seem to speak English. Not enough tables for dinner, food is Terrible when it does show up. No care or apparent skill in the kitchen. I was served a chilli with raw kidney beans and fish and chips with raw chips. Avoid if you can
Stayed 3 nights in May 2024

6/10 Okay

Dr Bimal Roy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Excellent room. Only issue was the key card. Seemed to be an issue, was offered an upgrade. But I refused as I couldn’t be bother with the hassle of moving rooms
Stayed 3 nights in May 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness
Really nice location, easy parking and plenty of it. Would stay again.
Stayed 2 nights in May 2024

6/10 Okay

Paul

Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean and good value
Stayed 1 night in Apr 2024

8/10 Good

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character. Great for walkers wanting to explore Ilkley Moor.
Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Stayed 1 night in Mar 2024

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Ilkley
Lovely hotel staff and great setting
Stayed 1 night in Feb 2024

4/10 Poor

Ian

Stayed 1 night in Feb 2024

8/10 Good

R

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely Hotel, great room but distinct lack of staff!
Stayed 1 night in Jan 2024