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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Meeting facility
Reception
Executive Room, 1 King Bed, Non Smoking
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • The DalesWay
    ‪11 min walk‬
  • East Riddlesden Hall
    ‪16 min drive‬
  • Ilkley Moor
    ‪25 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪16 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Ilkley

In Ilkley .You'll find The DalesWay and Ilkley Playhouse within a 15-minute walk of this Ilkley hotel. Ilkley Pool and Lido and Ilkley Golf Club are also within 2 miles (3 km).

What's nearby

  • The DalesWay - 11 min walk - 1.0 km
  • Ilkley Pool and Lido - 3 min drive - 2.0 km
  • Bolton Priory - 10 min drive - 11.2 km
  • East Riddlesden Hall - 16 min drive - 17.4 km
  • Ilkley Moor - 25 min drive - 21.6 km

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • ‪Friends of Ham - ‬12 min walk
  • ‪Domino's Pizza - ‬10 min walk
  • ‪Bar T'at - ‬15 min walk
  • ‪Costa Express - ‬14 min walk
  • ‪Caffè Nero - ‬13 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

3-star guestrooms with free WiFi
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly The Craiglands Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ilkley hotel.

  • 1 building
  • 1 floor
  • 62 guestrooms or units
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craiglands Hotel, Sure Hotel Collection by Best Western offers 62 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Hindi, Polish, Romanian, Urdu

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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 114 out of 422 reviews
Rating 8 - Good. 145 out of 422 reviews
Rating 6 - Okay. 84 out of 422 reviews
Rating 4 - Poor. 55 out of 422 reviews
Rating 2 - Terrible. 24 out of 422 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities, room comfort
Ilkley bah 't 'At
Couldn't ask for more. Nit-picking? The only thing missing is a bus stop just outside the hotel to take us into town and avoid the ridiculous parking charges JM
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just looked for a quiet change of scenery. Great value hotel and lovely area. Thanks
Stayed 2 nights in Jan 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Not as expected.
The room was not as expected. It was smaller than our previous visit. We requested twin beds,but got a double and the en-suite was very small, with no form of heating,which meant we had to dry our towels in the bedroom.
Stayed 2 nights in Jan 2025

8/10 Good

Pam

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant
Very pleasant hotel, clean and spacious and mostly very quiet. Tea and coffee making facilities in room and a bathrobe provided. The room was too warm and no thermostat on the radiator - I had the windows open throughout. On the last day, someone entered the room around 7am, despite having locked the door. I suspect a member of hotel staff, but it felt very unsafe.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
The room was clean and warm, the staff were helpful there was a relaxed, enjoyable, atmosphere. Lovely place to be with friends and family.
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Vikki

Liked: Amenities, property conditions & facilities
Staff were amazing breakfast good grounds beautiful will deffo stay again and again room service was great food was superb
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel outside & inside. Great welcoming from staff, friendly & approachable. Room was warm & all facilities i.e fixtures & fittings, in bedroom & bathroom were in good order. Before we explored the town, we decided to have afternoon tea, which was wonderful. The walk to main attractions/shops was easy and took approximately 10 minutes (if that). Plenty of shops/cafes/restaurants & bars. On returning to the hotel, we opted to get one of the local taxis, which only cost £3. The hotel has a bar which is reasonably priced, had a night cap then retired to our room & had a great nights sleep.
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
My only complaint is that being a Victorian built property the floorboards creaked. You could clearly hear the guests in room above walking about. The remedy is simple put talc between the floorboards and it will remove the creaking.
Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Noisy with people slamming doors and shouting outside late at night
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Better than I expected. Only thing I can say negative is sound from adject room.But still it is a very nice place to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Very friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

J Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a bed for the night close to a Ceroc venue and this place fitted the bill. Fairly grand and would stay again if I'm in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay.
Perfect for "we need a bed" overnight stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Stayed 2 nights in Oct 2024

6/10 Okay

D

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
could be good
Sadly the hotel seems rather dowdy and past its best. Everything seems in need of a makeover. No food available on a monday night and the bar is overpriced and the wines are at best average Few guests made it soulless to sit in the bar
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really classy hotel. For an old building, it has been well restored to a more modern feel, but not too modern! Room a great size - shower was the most powerful I have ever seen! Highly recommended and would go out of my way to stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half term stay
The last stop of our half term staycation, had stayed here before in springtime, decided to return to view the autumnal colours…. Didn’t disappoint!!! Lovely hotel in a beautiful location…. definitely feel relaxed and energised after a visit!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Food was good and staff friendly and helpful. Rooms were in good order with all necessary facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, within walking distance of main town centre. Spacious bedroom and friendly, welcoming staff.
Stayed 1 night in Oct 2024