They didn't have our information from our booking through travelocity, so had to create a new one, luckily they had a room for us. That took extra time, showing proof of our hotel confirmation, price, etc..
I requested a quiet location, lol, so they did give us a room away from elevator. But we ended up next to a very loud talkers next to us. Must have just come back from the bar, started at 2 am and woke us up and kept us up. All in all not a great stay.