4/10 Poor
Kristina, Everett
Travelled with group
10 Nov 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel was in a good location with walkability to plenty of dining. I was under the impression that the hotel had a restaurant but when we arrived it looked more like an open eat in area. My biggest complaint was the keycards. When we checked in, the individual at the front desk was not helpful and checkin took 2 seconds. The next day our keycards stopped working and when we went back to the front desk, it was a different employee that said he has never seen those keycards before. Since our keycards didnt work we had to walk around the building to get into the front entrance. When we left we couldnt exit straight to the parking garage because we needed a keycard to exit. Otherwise the city felt a bit unsafe walking around at night but I dont blame the hotel other than allowing homeless to sleep all around the building. It was an ok stay but I will go somewhere else next time I am in town.
Kristina
Stayed 2 nights in Nov 2024
