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Holiday Inn Indianapolis Carmel by IHG

3.5 star property
3.5-star hotel near Fashion Mall at Keystone

Choose dates to view prices

Photo gallery for Holiday Inn Indianapolis Carmel by IHG

Exterior
Breakfast and dinner served
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby sitting area
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
251 East Pennsylvania Pkwy, Indianapolis, IN, 46280
  • Fashion Mall at Keystone
    ‪9 min drive‬
  • Dave & Buster's
    ‪12 min drive‬
  • Butler University
    ‪12 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 2 Double Beds, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Indianapolis

In entertainment district.You'll be within 6 miles (10 km) of Fashion Mall at Keystone and 9 miles (15 km) of Butler University. Also within 9 miles (15 km) are Dave & Buster's and Indiana State Fairgrounds.

What's nearby

  • St. Vincent Indianapolis Hospital - 8 min drive - 7.1 km
  • Fashion Mall at Keystone - 9 min drive - 6.7 km
  • Dave & Buster's - 12 min drive - 11.1 km
  • Butler University - 12 min drive - 10.9 km
  • Indiana State Fairgrounds - 15 min drive - 12.5 km

Getting around

  • Indianapolis Station - 34 min drive
  • Indianapolis Intl. Airport (IND) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Queen - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Holiday Inn Indianapolis Carmel by IHG

3.5-star hotel near Fashion Mall at Keystone
Holiday Inn Indianapolis Carmel by IHG offers its guests an indoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Indianapolis Carmel by IHG. Self parking is free.

This 3.5-star Indianapolis hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 6 levels
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Indianapolis Carmel by IHG offers 171 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Indianapolis Carmel
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel Hotel
Holiday Inn Carmel Hotel
Holiday Inn Carmel
Indianapolis Carmel By Ihg
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel by IHG Hotel
Holiday Inn Indianapolis Carmel an IHG Hotel
Holiday Inn Indianapolis Carmel by IHG Indianapolis
Holiday Inn Indianapolis Carmel by IHG Hotel Indianapolis

Holiday Inn Indianapolis Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jim A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kussai, Poland

Stayed 1 night in Feb 2025

4/10 Poor

Kristina

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The property feels very dated and not very clean. Had stinkbugs in our room upon arrival. Door to room did not seal properly, could literally see into the hallway, felt unsafe. Overall feels like things could be updated a lot. Breakfast required vouchers or paying, not worth it in the least, it is just like the free breakfast you would receive at any other hotel, variety not great and enough to get you by but very subpar.
Stayed 2 nights in Jan 2025

10/10 Excellent

J. Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a little dated decor, but clean and staff were very helpful and kind. Pool was good and exercise facilities. Dining options could use some work, but plenty of good restaurants within a 10 minute radius
Stayed 2 nights in Jan 2025

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate.
Stayed 1 night in Feb 2025

6/10 Okay

Mattie

Travelled with group
The hotel needs to update. Painting, carpet, floors and laundry
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Went out of her way

We checked in and mentioned we are staying because of the Indiana Poly Clinic for shots in my back! The lady cancer my reservation and gave me a special rate for 2 nights and breakfast tickets for both days!
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

This is a very nice hotel. If your looking for good value and a nice place to stay. This is the place. Stayed here many times
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Meredith

Stayed 3 nights in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Mandy

Business traveller
Liked: Cleanliness, staff & service, room comfort

Ask for an interior room!

1st night we were in a room that was interstate side, horribly loud! We were able to change rooms the next morning, just sucked starting our trip out with zero sleep on our 1st night. Cant help but wonder why we even got stuck in there to begin with???
Stayed 4 nights in Dec 2024

6/10 Okay

Graham Elliott

Business traveller
Liked: Cleanliness, staff & service
The restaurant on premise, was not very good, I ordered the 27.00 steak, and asked medium rare it came well done, and I didn’t get a receipt as the system was down, I paid cash, and don’t have that to submit for my reimbursement by my company. That was the one glitch and the other was the heater blowing AC cold air outside my room, I spoke to front desk and maintenance said they had someone coming to fix it, however it was blowing ice cold air for the duration of my stay and was outside my door, and the door has a 1 inch gap along the bottom, ergo, the room got cold quick with it 12-19 degrees outside. Just as an FYI.
Stayed 5 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was just what I needed Very pleasant stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and easy to get in and out parking
Stayed 1 night in Nov 2024

2/10 Terrible

Bridget

Stayed 1 night in Nov 2024

6/10 Okay

Katee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We checked into our hotel room and about 5 minutes after we had gotten to our room someone else was entering our room. The front desk had given the person after us the card to our room.
Stayed 2 nights in Nov 2024

8/10 Good

Sarah, Trinity

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff were very kind and professional! Location is easy to find.
Stayed 3 nights in Nov 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was kept nicely
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice area.
Stayed 2 nights in Nov 2024

8/10 Good

Miranda

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cancelled my booking
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024