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Holiday Inn Indianapolis Downtown by IHG

3.0 star property
3-star hotel near Lucas Oil Stadium

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Reception
Indoor pool
Restaurant
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Hot tub
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    ‪4 min walk‬
  • Indiana Convention Center
    ‪10 min walk‬
  • Gainbridge Fieldhouse
    ‪18 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Indianapolis

Downtown Indianapolis stay.Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Lucas Oil Stadium and Indiana Convention Center. Victory Field and Eiteljorg Museum are also within half a mile (1 km).

What's nearby

  • Lucas Oil Stadium - 4 min walk - 0.4 km
  • Indiana Convention Center - 10 min walk - 0.8 km
  • Gainbridge Fieldhouse - 18 min walk - 1.6 km
  • Indianapolis Zoo - 20 min walk - 1.7 km
  • Indiana University-Purdue University Indianapolis - 4 min drive - 2.2 km

Getting around

  • Indianapolis Station - 10 min walk
  • Indiana University-Riley Station - 10 min drive
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬13 min walk
  • ‪Shapiro's Delicatessen - ‬12 min walk
  • ‪Conner’s Kitchen + Bar - ‬11 min walk
  • ‪Harry & Izzy's - ‬13 min walk
  • ‪White Castle - ‬10 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

3-star hotel near Lucas Oil Stadium
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1006 reviews
Rating 8 - Good. 273 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 85 out of 1006 reviews
Rating 2 - Terrible. 72 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liz, katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you planing to go to the Lucas oil stadium this is the perfect place to stay
Stayed 1 night in Jan 2025

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great night
It was just to bring in the New Year, the bar staff was awesome, as well the registration staff with me checking in and out.
Stayed 1 night in Dec 2024

2/10 Terrible

I.T.A., Cincinnati

Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was cold, the breakfast was terrible and the rooms have low quality lighting. The hotel charges for parking; however, the parking lot is not gated or have any higher security for what I would expect for having to pay $25 for parking. The staff was friendly but came over as a lax atmosphere with the staff being on their phones lounging in the breakfast area.
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Stayed 2 nights in Dec 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jelani

Travelled with group
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

LARRY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice clean convenient
Stayed 2 nights in Dec 2024

4/10 Poor

Kelly

Stayed 1 night in Nov 2024

6/10 Okay

Bradley

Business traveller
Turn on the heat!
The staff was friendly. The place was fine. We couldn’t adjust the temperature and we froze in the room last night, my grand total was $528 for one night and I think I slept for two hours because I was so cold… needless to say I probably will not stay at this hotel again, which is unfortunate because I get to Indianapolis a few times a year. Thank you for your time.
Stayed 1 night in Dec 2024

6/10 Okay

Julia

Liked: Staff & service, property conditions & facilities, room comfort
It was an alright place to stay.
The front desk, staff and chef were very personable and kind. However, room was comfortable, but lacked detail cleaning. There were crumbs on the nightstand and hairs in the bathroom sink and on the floor. When I pay over $300.00 to stay somewhere I expect it to be clean.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melitta, dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for all the activities at Lucas oil Close to white river park. Walkable to outdoor concert venue
Stayed 1 night in Dec 2024

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only 1 elevator worked. Water leak through ceiling in bathroom and closet.
Stayed 3 nights in Nov 2024

6/10 Okay

Taylor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Perfect if you want a cheap place next to the stadium. Horrible parking, be prepared. Our room was not very clean, that was disappointing. The whole place seems dated, and not well kept.
Stayed 1 night in Nov 2024

6/10 Okay

Chloe

Liked: Staff & service
It was cool
I enjoyed my stay. The staff was phenomenal but the room smelled like pickles and vinegar.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to town to watch the Lions Colts game. The hotel was so close to Lucas Stadium.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to Lucas oil field
Stayed 2 nights in Nov 2024

6/10 Okay

Sabrina

Stayed 1 night in Nov 2024

8/10 Good

Joshua Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Gerta G.

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Pang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel could use some help with cleanliness. Hotel room: bathroom was dirty, toilet stains- nasty and yellow, worst never that I’ve seen. Only 3 towels, could at least have 4 in the bathroom. Shower and sink clogs up and drains slowly. When asking the front desk for Kleenex there was none because all supplies were with housekeeping. Bed had hair on bedsheets, questioning cleanliness. Coffeemaker didn’t work to well.
Stayed 3 nights in Nov 2024