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Holiday Inn Indianapolis Downtown, an IHG Hotel

3.0 star property
3-star hotel near Lucas Oil Stadium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Indianapolis Downtown, an IHG Hotel

Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Lobby sitting area
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Hot tub
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    4 min walk
  • Victory Field
    8 min walk
  • Indiana Convention Center
    9 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Indianapolis

Downtown Indianapolis stay.Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Lucas Oil Stadium and Indiana Convention Center. Victory Field and Eiteljorg Museum are also within half a mile (1 km).

What's nearby

  • Lucas Oil Stadium - 4 min walk
  • Indiana Convention Center - 9 min walk
  • Circle Center Mall - 13 min walk
  • Gainbridge Fieldhouse - 17 min walk
  • Indianapolis Zoo - 20 min walk

Getting around

  • Indiana University-Riley Station - 9 min drive
  • Indianapolis Station - 10 min walk
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪Shapiro's Delicatessen - ‬12 min walk
  • ‪Conner's Kitchen + Bar - ‬12 min walk
  • ‪Harry & Izzy's - ‬13 min walk
  • ‪White Castle - ‬10 min walk
  • ‪Steak 'n Shake - ‬14 min walk

About this property

Holiday Inn Indianapolis Downtown, an IHG Hotel

3-star hotel near Lucas Oil Stadium
Holiday Inn Indianapolis Downtown, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown, an IHG Hotel. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Indianapolis Downtown, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.95-18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1004 reviews" "
Rating 8 - Good. 275 out of 1004 reviews" "
Rating 6 - Okay. 147 out of 1004 reviews" "
Rating 4 - Poor. 87 out of 1004 reviews" "
Rating 2 - Terrible. 71 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

eric

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Could been better
Are room was not clean the maid had to come back and clean the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC inside the room wasn’t so great, it seems to be off three or 4°. It was set at 69° when we woke up it was 66° inside the room seemed like it never shut off. And it wasn’t user error.
Stayed 2 nights in Sep 2024

8/10 Good

Cory

Stayed 1 night in Sep 2024

6/10 Okay

Shawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Lucas Oil
Stayed 1 night in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking to nearby restaurants and shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kerrie

Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Absolutely enjoyed our interaction with Andrew —front desk and Holli—bartender. Only negative was Wi-Fi did not have a sting signal and kept cutting out. Good thing it wasn’t a business trip requiring consistent access
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel great location. We checked in early afternoon on a Colts game day and they were busy seemed likd the check in process could have been better. Room was really nice and comfortable. Would definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

melanie

Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Travelled with family
Liked: Staff & service
The room needed updates all around. The food in the hotel restaurant wasn’t bad at all. The staff there was very friendly and helpful. Wasn’t told about the 25.00 a day for parking for each vehicle!!!
Stayed 1 night in Aug 2024

2/10 Terrible

joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire people to actually work
I never even showed up. I tried calling you and cancelling several times and no one picked up the phone. Your site is so bad that there is nowhere to cancel or manage your booking.
Stayed 1 night in Aug 2024

6/10 Okay

Penny

I’d give it a four-
The room looked nice, but it wasn’t clean as it should have been. The front desk people was nice and helpful. The breakfast was a joke! It’s not worth $9.50 per person! I’m disappointed I would not stay there again. I have several trips to Indy for medical reasons. I’ll be looking for some other hotel to stay.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and well equipped, and service was efficient. We got a king bed, not the 2 queen bed room we reserved, Only 1 of the 2 elevators was working. Breakfast is not included, unlike the nearby Holiday Inn Express, and the breakfast area was small, almost an afterthought. Proximity to Lucas Oil Stadium is maybe the best in town, literally out the back door and across the street, but parking in the lot is limited and parking in the public garage next door is pricy. Also great access to and from I-70 -- you can get in and get out fast.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Overpriced overbooked
Overbooked. Out of blankets. Breakfast offerings low standard for cost. Should be free for unreal cost of a 3-star hotel . 400-$500 a night. Staff friendly. had a King room when I booked 2 queens for 3 people
Stayed 4 nights in Jul 2024