Holiday Inn Indianapolis Downtown by IHG

3.0 star property
3-star hotel near Lucas Oil Stadium

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Reception
Restaurant
Indoor pool
Lobby sitting area
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    ‪4 min walk‬
  • Victory Field
    ‪9 min walk‬
  • Indiana Convention Center
    ‪9 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Indianapolis

Downtown Indianapolis stay.Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Lucas Oil Stadium and Indiana Convention Center. Victory Field and Eiteljorg Museum are also within half a mile (1 km).

What's nearby

  • Lucas Oil Stadium - 4 min walk
  • Indiana Convention Center - 9 min walk
  • White River State Park - 12 min walk
  • Gainbridge Fieldhouse - 18 min walk
  • Indianapolis Zoo - 20 min walk

Getting around

  • Indianapolis Station - 10 min walk
  • Indiana University-Riley Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 16 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬13 min walk
  • ‪Shapiro's Delicatessen - ‬12 min walk
  • ‪Conner’s Kitchen + Bar - ‬11 min walk
  • ‪Harry & Izzy's - ‬13 min walk
  • ‪White Castle - ‬10 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

3-star hotel near Lucas Oil Stadium
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.95-18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joshua Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Gerta G.

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Pang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel could use some help with cleanliness. Hotel room: bathroom was dirty, toilet stains- nasty and yellow, worst never that I’ve seen. Only 3 towels, could at least have 4 in the bathroom. Shower and sink clogs up and drains slowly. When asking the front desk for Kleenex there was none because all supplies were with housekeeping. Bed had hair on bedsheets, questioning cleanliness. Coffeemaker didn’t work to well.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Everything was great. Staff was very friendly and accommodating. We were able to check in early. Room was very clean. Easy walk to Lucas Oil stadium. Parking lot very well lit.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Stayed 1 night in Nov 2024

6/10 Okay

Rachel and David

Travelled with partner
Disliked: Staff & service
The only real bright spot during our stay was the bartender! He was amazing. He was super busy but stayed extremely kind, positive, and attentive. The front desk staff was not pleasant during any of our interactions. The room was average.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Dolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fun time!
We came for our anniversary and to go to the Colts game. It was a lovely stay comfortable bedding, quiet, good food and drinks. We will be back in the summer just to get away.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Elevator broke, understandable things happen but inconvenient. I had only 1/3 of a roll of toilet paper, no extra in room, and there were whiskers in shower soap dish from previous person. staff very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

IVAN

Business traveller
Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Jacksonville

Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Oct 2024

4/10 Poor

MaryAlice

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in after 4 we might have a room for you
Check in was at 4. But at 5pm they didn’t have any clean rooms available! They were putting people on a call list! They’ll call you when your room is ready!!??!??
Stayed 1 night in Oct 2024

10/10 Excellent

Ra Sheeda

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jaccy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Jaccy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect for attending an event at Lucas Oil Stadium.
Stayed 2 nights in Oct 2024

8/10 Good

JANELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE ENJOYED OUR STAY 😎
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We went here for a football game. Hotel was located conveniently next to the stadium. Was within a 20 minute walking distance to bars and restaurants. Staff were very friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

Randy

Disliked: Property conditions & facilities, room comfort
It was very convenient. But the hotel is very loud, and very poorly build. You can hear every single noise around you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leigh

Stayed 1 night in Oct 2024