Downtown Indianapolis stay.Within a 15-minute walk of this Downtown Indianapolis apartment, you'll find Gainbridge Fieldhouse and Lucas Oil Stadium. Also, Circle Center Mall is within half a mile (1 km) and Indianapolis City Market is within 2 miles (3 km).
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Residences at CityWay
4-star apartment near Gainbridge Fieldhouse
The Residences at CityWay offers its guests a seasonal outdoor pool, barbecue grills, and a picnic area. Public spaces have free WiFi. The business-friendly The Residences at CityWay also features laundry facilities, express check-out, and a hair salon. Free self parking is available.
This 4-star Indianapolis apartment is smoke free.
250 guestrooms or units
Self-service laundry
Express check-out
Storage area for luggage
BBQ grill(s)
Outdoor picnic space
Beauty salon
Elevator
No smoking on site
The Residences at CityWay offers 250 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchens. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Guidebooks
Hair salon
Iron/ironing board
Local maps
Luggage storage
Restaurant dining guides
Location highlights
In an entertainment district
In the city center
Things to do
Designer stores
Bicycle rentals nearby
Scooter/moped rentals nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
250 units
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Lockbox, private entrance
Pets
Pets: USD 20 per pet, per day
Only dogs are allowed
Maximum 2 pets
An off-leash area and pet grooming services are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 20 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit in each accommodation.
We should mention
The seasonal pool will open May 29 and close September 03.
Property is also known as
The Residences at CityWay Apartment
The Residences at CityWay Indianapolis
The Residences at CityWay Apartment Indianapolis
The Residences at CityWay Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 49 out of 83 reviews
10 - Excellent
49
Rating 8 - Good. 17 out of 83 reviews
8 - Good
17
Rating 6 - Okay. 7 out of 83 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 83 reviews
4 - Poor
4
Rating 2 - Terrible. 6 out of 83 reviews
2 - Terrible
6
9.0/10
Cleanliness
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
steve
Travelled with group
18 Dec 2024
Liked: Cleanliness, room comfort
Poor check-in process.
The check-in process was not user friendly. Could have used better instructions. Parking ramp was fine once we figured it out. No signage to help you along.
This place is much better than any hotel. Excellent for the price! It took a moment to get used to parking/pass and room key.
SEBASTIAN
Stayed 2 nights in Nov 2024
10/10 Excellent
Amanda
13 Nov 2024
Liked: Cleanliness, room comfort
Great Option if you can figure out how to Check In
I stayed in a 2 BR Apt on a Sat & Sunday night. Here are details:
- Check In: This is the most confusing part, by far. You will receive many emails and links to sign up for their services... that was a little annoying. When you arrive you drive up to the parking garage (also to confirm - parking is free and you have a garage fab pass to let you in and out as you wish) and have to click a link to get the keys out of a lockbox area. That process was VERY confusing, because my link wasn't working, the hyperlink didn't go anywhere. Thankfully the Prop Manager was literally standing there helping someone else check in and she helped me. Her name is Jyssica and she was fantastic! She gave me her cell # to call if I needed anything at all.
Once I got the keys and she told me what direction to walk to get into the building, it was easy peasy for the rest of my stay.
The apt was great - very clean, and great setup. the bedrooms are kinda small but the beds were very comfy. Full baths were great and spacious in each room. The kitchen and living room were a great touch to have for a 'hotel'.
The building is cheaply built, I heard the folks in the apt above walking around, but as a short term guest it didn't bother me.
Location is wonderful -- super easy to walk anywhere downtown.
I give this a 9/10. If they can somehow figure out how to make check in much less confusing it'd be a 10/10.
The shower was hot enough and the bed and pillows were comfortable. Everything was clean and ready to go. All good. No complaints.
The TV experience was lame. All smart TV's which required your own accounts to watch anything at all.
The blinds didn't close out the direct light from street lights, so it was a constant source of bright light irritants when trying to sleep.
The sounds from the street life and traffic were - just outside your window loud - but drowned out by the relentless movement of trains at all hours of the night.
I never saw a pool. Maybe it was behind the complex across the street. No signs to invite you to find it.
Andy
Stayed 3 nights in Oct 2024
6/10 Okay
Hayley
Travelled with group
27 Oct 2024
Sleepless in Indy
The check in process is terrible. The address for the key cafe is wrong and the directions aren’t good either. It took a half an hour to just find the key cafe after I paid for an early check in when I tried to get the key it told me it was too early. The location is good for being in the city but overall it’s a pain. Also, the people above us were stomping around at all hours of the night so we got no sleep.
Hayley
Stayed 2 nights in Oct 2024
2/10 Terrible
Cynthia
18 Oct 2024
Liked: Cleanliness, room comfort
Couldn't get key to room until 4:00 and to check out at 10:00 which is the earliest I have ever had to check out. Did not get the instructions on how to get key or what I could get it until last minute. No instruction on how to work the elevator as to how to get room we kept getting on different level of parking garage. I was total chaos. I got the parking pass but it would not work, so I had to pay an extra 80.00 for that which I would like to be refunded. Ordered 75.00 worth of pizza that never got delivered. They said they left it on the table outside but was not there.
Great place perfect for Colts game you can walk everywhere!
Amy
Stayed 2 nights in Sep 2024
10/10 Excellent
Selina
Travelled with family
22 Sep 2024
Liked: Cleanliness, amenities, room comfort
It was in a great location. Restaurants available within walking distance. It was a comfortable experience.
Selina
Stayed 3 nights in Sep 2024
10/10 Excellent
James
22 Sep 2024
Liked: Cleanliness, room comfort
The property is accessed between two different streets and the address given me to find the entrance doesnt exist (340 S. Alabama) At least there is no such number on any building. When I arrived at night, it was not the time to be walking around different blocks, trying to find it and when I contacted them by phone, the person sent me a walking link, which ended in the middle of a block that was also not accurate. Other than the initial problem of locating the property, everything else was great.
The apartment worked well for us, a couple blocks from Gainbridge Fieldhouse. We were there with my special needs niece who has some mobility issues. Both bathrooms had deep tubs, no grab bars and no removable shower sprayer, so my niece was unable to bathe for the 3 days we were there. Not safe bathtubs for us Seniors either.
We could have used additional seating, there was 1 sofa and 1 chair. No dining table. Plenty of room for some additional pieces. Is fine for a short term rental, but wouldn't rent for more than a couple days.
Having an enclosed parking space was excellent.
Clean, modern, spacious unit with good amenities. Great location close to a variety of restaurants.
-The instructions were written as if you were parking a vehicle which you entered the building through the parking garage. It should have also mentioned if you arrived via Uber/Lyft to enter the through the parking garage as well. It would have been helpful to provide a numbered outside door as an alternate way to enter if you didn't want to go through the parking garage.
We ran into the property manager as we were leaving so were able to share feedback on the unit which she appreciated.
-One of the key fobs wasn't working properly so the three of us had to be together throughout the trip or someone had to come down and get us which wasn't convenient
-The drains needed to be cleaned out
-Expedia lists the checkout time as 11am, however everything from the company listed 10am
Emily
Stayed 4 nights in Aug 2024
10/10 Excellent
Aaron
Travelled with family
9 Aug 2024
Liked: Cleanliness, room comfort
Aaron
Stayed 4 nights in Jul 2024
10/10 Excellent
David
5 Aug 2024
David
Stayed 3 nights in Jul 2024
10/10 Excellent
Eboni
28 Jul 2024
Eboni
Stayed 5 nights in Jul 2024
10/10 Excellent
Terry
Business traveller
27 Jul 2024
Liked: Cleanliness, room comfort
Excellent stay
This place was great, and the location was great tool.