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TownePlace Suites Indianapolis Keystone

2.5 star property
Hotel near Wine and Canvas in Indianapolis

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites Indianapolis Keystone

Suite, 2 Bedrooms, Non Smoking | Private kitchen
Seasonal outdoor pool
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen

Explore the area

Map
8468 Union Chapel Rd, Indianapolis, IN, 46240
  • Wine and Canvas
    3 min walk
  • Fashion Mall at Keystone
    9 min walk
  • Fastimes Indoor Karting
    4 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    35 min drive

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

40-inch LCD TV with digital channels, TV, video-game console

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

40-inch LCD TV with digital channels, TV, video-game console

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

40-inch LCD TV with digital channels, TV, video-game console

Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room
Homewood Suites by Hilton Indianapolis-Keystone Crossing
Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (645)
The price is CA $410
per night
CA $480 total
includes taxes & fees
6 Dec - 7 Dec
Homewood Suites by Hilton Indianapolis-Keystone Crossing

About the area

Indianapolis

In shopping district.At this hotel, you'll be steps from Wine and Canvas and within a 10-minute walk of Fashion Mall at Keystone. Fastimes Indoor Karting and Castleton Square are also within 3 miles (5 km).

What's nearby

  • Fashion Mall at Keystone - 9 min walk - 0.8 km
  • Fastimes Indoor Karting - 4 min drive - 3.0 km
  • Dave & Buster's - 5 min drive - 4.3 km
  • Castleton Square - 5 min drive - 4.6 km
  • Carmel Christkindlmarkt - 13 min drive - 9.5 km

Getting around

  • Indianapolis Station - 29 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Maggiano's - ‬7 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬9 min walk

About this property

TownePlace Suites Indianapolis Keystone

Hotel near Wine and Canvas in Indianapolis
TownePlace Suites Indianapolis Keystone offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly TownePlace Suites Indianapolis Keystone also features coffee/tea in a common area, concierge services, and laundry facilities. Self parking is free.

This Indianapolis hotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
TownePlace Suites Indianapolis Keystone offers 82 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Indianapolis
TownePlace Suites Indianapolis Keystone
TownePlace Suites Keystone
TownePlace Suites Keystone Hotel
TownePlace Suites Keystone Hotel Indianapolis
TownePlace Suites Keystone Indianapolis
Towneplace Suites Indianapolis Keystone Hotel Indianapolis
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Indianapolis
TownePlace Suites Indianapolis Keystone Hotel Indianapolis

TownePlace Suites Indianapolis Keystone Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 233 out of 523 reviews" "
Rating 8 - Good. 165 out of 523 reviews" "
Rating 6 - Okay. 64 out of 523 reviews" "
Rating 4 - Poor. 26 out of 523 reviews" "
Rating 2 - Terrible. 35 out of 523 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Great room. They gave us a two bedroom, which was a big help. Everything was clean. Would definitely stay again. We didn't utilize the pool or breakfast, so can't comment on that.
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, professional and extremely helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not pleased, not clean
The paint wasn't finished in the bathroom, it wasn't cleaned very well at all. The bed was uncomfortable. The blinds didn't even close all the way and being on the first floor is important.
Stayed 2 nights in Jul 2024

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean at all. There was food crumbs in the pull out bed, along with ripped couch cushions. The tub was gross, looked brown and dirty. There was hair on the shower walls. The towels had a musty smell to them. Every time I went to the lobby no one was down there to talk to the staff. We never received clean towels. The floor that I was staying on smelt like dog poop. It was an awful stay. I would not recommend this hotel. There are plenty of others around the area to choose from. I was only to stay there due to a stay and play for the weekend.
Stayed 3 nights in Jun 2024

10/10 Excellent

LaKeishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been nice
Stayed 6 nights in Jun 2024

2/10 Terrible

samantha

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
It was very very dirty, smelled very bad I had blood stains on my bath room wall and ceiling… dust hanging over the bed .. just very very dirty
Stayed 3 nights in Jun 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Staff is kind and courteous!
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Janis

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
Complimentary breakfast, kitchenette and cookies.
Stayed 7 nights in Apr 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location in Indianapolis. It’s adjacent to shopping and eating options and across the street from an upscale mall. You can easily access the city and its northern suburbs. I especially liked the kitchen area with a full sized refrigerator.
Stayed 6 nights in Apr 2024

8/10 Good

Don

Travelled with group
Liked: Staff & service, amenities
Our two bedroom suite worked well and the locatuon was convenient. Fortunately, we were in the building where the fire alarm was not going off.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Teia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Need to update rooms
The rooms are dated and for the area where the hotel is i was expecting more modernization. The price however was good and the staff at the front desk was amazing. THE YOUNG LADIES AT THE FRONT DESK HAVE EXCEPTIONAL CUSTOMER SERVICE SKILLS.
Stayed 1 night in Feb 2024

8/10 Good

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ransonia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great respectful staff, excellent location if you’re looking to shop but not wanting to be in the actual traffic from the malls. Fair pricing just would need better remotes but other than that everything was great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was absolutely wonderful! The staff were all super friendly! We were greeted with a smile, a warm welcome and thoughtful gift bag! The free breakfast had so many options that were even allergen friendly! My husband can never eat at the "free breakfast" options dur to allergies but they had soy chocolate milk, gluten free bread at this hotel! The rooms were clean and so spacious! The full kitchen was even fully stocked with dishes to eat & cook!
Stayed 1 night in Nov 2023

4/10 Poor

Rita

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The location was great and the front desk clerk was very friendly. I liked the set up in the room with the kitchenette, but the room had a weird smell when we walked in. The bed sheets didn't fit the bed so they kept slipping of the corners. The house keeping staff knocked on the door at about 8:30 am even though check out wasn't until 12.
Stayed 1 night in Nov 2023

10/10 Excellent

Zachery

Stayed 1 night in Nov 2023

8/10 Good

Christine

Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Stayed 1 night in Nov 2023

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful!!!!!!
The hotel was loud. Stomping all night long on the floor and up the stairs. When I say ALL night long, I mean ALL NIGHT LONG. We did not sleep the two nights we were there. Everything was dirty. Fold out couch had food and crumbs and dirt all over the mattress. Hair all over the floor in the bathroom and what looked to be pieces of chicken on the floor. The sink faucet was dirty and crusty. The floor in the kitchen was sticky. Your shoes stuck to the floor because of it. Very bad experience all the way around.
Stayed 2 nights in Nov 2023