I was in town for my Dad's funeral, and one thing that was critical to me was getting some sleep. When I went to bed, I turned off all of the lights. About 45 minutes later, I turned in bed and the room lights came on. It would wake me up. This went on all night. I tried to work with the light switch, but the result was the same. It doesn't help that I toss and turn while sleeping. Needless to say I got a lousy night's sleep, probably did this about 10 or 11 times the first night. I went and complained to the desk and manager but they told me the rooms are programmed that way and unless I work the switch a certain way it would continue. I was wondering, why didn't I get offered a room where the lights were progammable? The second night, it was the same thing over again. Upon check-out, I was able to talk with the hotel manager, and he was aware of my situation, and he offered me a discount on my stay which was very thoughtful and helpful for this situation. The room was nice, but the lighting issue really hurt my morale during a trying time. In an unrelated issue, this hotel is brand new, I have a suggestion. I could not find any paper towels, Kleenex, or any kind of bottle opener in the room. Perhaps there is a way to permanently install a bottle opener on the wall? I want to thank Robert the manager for at least offering and getting me the discount for my room. Things could have been better if I wasn't so beat from lack of sleep. It's a new hotel, work out the bugs.