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Altstadthotel Weisses Kreuz

4.0 star property
4-star hotel perfect for exploring Innsbruck

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadthotel Weisses Kreuz

Studio Suite (Golden Roof)
Bar (on property)
Basic Room (Besenkammer)
Bar (on property)
40-inch LCD TV with cable channels, TV

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    1 min walk
  • Innsbruck Old Town Christmas Market
    1 min walk
  • Golden Roof
    1 min walk
  • Innsbruck (INN-Kranebitten)
    19 min drive

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio)

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart)

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer)

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio)

Double Room (Patio)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area

Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area

Classic Double Room (Golden Roof View)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Innsbruck

Central Innsbruck getaway .With a stay at this Innsbruck City Centre hotel, you'll be steps from City Tower and Innsbruck City Tower. Maria Theresa Street and Innsbruck Old Town Christmas Market are also within half a mile (1 km).

What's nearby

  • Maria Theresa Street - 1 min walk
  • Innsbruck Old Town Christmas Market - 1 min walk
  • Golden Roof - 1 min walk
  • Imperial Palace - 3 min walk
  • Landeskrankenhaus - University Clinics Innsbruck - 13 min walk

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬2 min walk
  • ‪Café Katzung - ‬3 min walk
  • ‪Goldenes Dachl - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - ‬2 min walk

About this property

Altstadthotel Weisses Kreuz

4-star hotel perfect for exploring Innsbruck
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front-desk safe, and an elevator.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1465
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 15 for children
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 280 reviews" "
Rating 8 - Good. 49 out of 280 reviews" "
Rating 6 - Okay. 8 out of 280 reviews" "
Rating 4 - Poor. 6 out of 280 reviews" "
Rating 2 - Terrible. 2 out of 280 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA, novi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

MARIA, novi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with charm. Right in square with restaurants and Christmas market. Close to everything including a little grocery store if need be.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with very tasteful modernization. Staff were exceptional. Breakfast was best hotel breakfast ever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
We loved our stay here. The welcome drink and breakfast are superb. The hotel was quiet and close to everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and gave us a welcome drink. Room very clean and modern. The area around the hotel is perfect. Tons of restaurants to choose from. Close to the funicular to get to the top of Innsbruck. Great stay. Loved it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. The location is unbeatable. The breakfast was exceptional. Five stars for the staff; very helpful and customer-focused.
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Altstadt. Great cocktail bar
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
They are eco friendly but when it’s 85-90 degrees outside they don’t cool the hotel. We had to ask for a fan for night. Just be aware. Great location though.
Stayed 2 nights in Aug 2024

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was nice but the area is incredibly noisy with loud people outside until the middle of the night. The windows keep the sound out but if you have the windows closed it's hot and stuffy because the air conditioner barely does anything. The choices are either being hot and stuffy or having people yelling outside of the hotel all night. Other than that it was fine.
Stayed 3 nights in Aug 2024

4/10 Poor

Johannes, Hastings-on-Hudson

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Center of town, VERY convenient! However, configuration of hotel was odd: reception/ lobby on the 6th floor, narrow,”railroad” hallways with no daylight, narrow railroad rooms. Our room was not at all as advertised. While trying to appeal modern, it resulted in an atmosphere more akin to a cheap train station motel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pino MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery, Solvang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid property in Altstadt Innsbruck. Very comfortable room. Excellent breakfast. Perfect location for exploring the sites and feeling the vibes of Innsbruck. Highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

4/10 Poor

Larisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You feel claustrophobic, rooms are tiny. But the staff were wonderful, we had our room changed. No air conditioning, extremely hot even with the fan. Don’t book!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Caity

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario, Carmel

Travelled with family
Liked: Cleanliness, staff & service
The room was hotter than would be comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Iciar

Travelled with family
Liked: Cleanliness, staff & service
The hotel is situated in a very convenient and walkable area close to ski lifts.
Stayed 2 nights in Jul 2024

10/10 Excellent

saurabh

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The staff was very warm and courteous. The so called air conditioners (or blowers) are not good enough to cool the room enough during peak summers
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, terrific room design (new in 2021), super bar/lounge/breakfast on the top floor
Stayed 2 nights in Jul 2024

8/10 Good

Zeyad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a perfect location with easy access to many attractions within Innsbruck. As we visited in the summer, the air conditioning was not quite adequate to keep our room at a comfortable temperature. The staff were all wonderful and friendly and breakfast in the lobby was perfect for our kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wei-li

Stayed 1 night in Jul 2024