10/10 Excellent
Kendall
Travelled with partner
12 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This little hotel is a hidden gem. The staff there are amazing. They can’t do enough to help you with anything you need. The rooms are really cute and all have little kitchenettes in them, the showers are amazing and the area is fantastic and quiet. We got so much extra that we didn’t have any idea about, the staff gave us a ‘welcome card’ that we didn’t know was included that gave us free travel around Innsbruck and discounts. Then we had free use of the small gym and Sauna, with all the instructions on how to use everything. We had a few questions about local hiking routes around the area and up in the mountains and the man working reception got us a map and wrote down all the information for us and showed us all of the best hiking routes and his personal favourite trails. He also gave some great recommendations on local food spots. The heating and cooling of the rooms isn’t done on an air conditioning unit, and I was a little worried about that before arriving but the rooms are always the perfect temperature but if you do feel a little hot or chilly there is a thermostat in the room and it works quickly as well and there’s a cute little area in reception that you can sit and chill out in, play some games that the hotel provide. Even the lady that does the cleaning and room service is lovely.
The only thing I would say, is the bar across the street is cash only so take cash.
I can’t recommend this hotel enough. We will definitely be going back! Thank you all so much!
Kendall
Stayed 3 nights in Nov 2024
