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Stage 12 Hotel by Penz

4.0 star property
4-star hotel in Innsbruck City Centre, connected to a shopping center

Choose dates to view prices

Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
Front of property
Double or Twin Room | View from room
Bar (on property)
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪4 min walk‬
  • Golden Roof
    ‪4 min walk‬
  • Imperial Palace
    ‪4 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room (no view)

Triple Room (no view)

Triple Room (no view)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (no view)

Double Room (no view)

Double Room (no view)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the area

Innsbruck

City center retreat .With a stay at this Innsbruck City Centre hotel, you'll be steps from Anna's Column and Kaufhaus Tyrol. Maria Theresa Street and City Tower are also within half a mile (1 km).

What's nearby

  • Maria Theresa Street - 1 min walk - 0.1 km
  • Innsbruck Old Town Christmas Market - 4 min walk - 0.4 km
  • Golden Roof - 4 min walk - 0.4 km
  • Imperial Palace - 4 min walk - 0.4 km
  • Landeskrankenhaus - University Clinics Innsbruck - 14 min walk - 1.2 km

Getting around

  • Innsbruck Central Station - 9 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬1 min walk
  • ‪Hard Rock Cafe - ‬1 min walk
  • ‪Bar Centrale - ‬1 min walk
  • ‪Caffeteria-Weinbar Magistrat - ‬1 min walk
  • ‪Baguette - ‬2 min walk

About this property

Stage 12 Hotel by Penz

4-star hotel in Innsbruck City Centre, connected to a shopping center
Stage 12 Hotel by Penz offers its guests a sauna and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Built in 2017
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Languages

English, German, Italian

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 516 out of 750 reviews
Rating 8 - Good. 173 out of 750 reviews
Rating 6 - Okay. 36 out of 750 reviews
Rating 4 - Poor. 15 out of 750 reviews
Rating 2 - Terrible. 10 out of 750 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

hector, chula vista

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
comfortable rooms, great enclosed shower, excellent location
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel breakfast I've ever had. By a lot.
Stayed 2 nights in Dec 2024

2/10 Terrible

Josie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff were rude not accommodating ; gave the wrong room and the manager was just as bad; was shouted at outside the hotel by the receptionist telling me the manager was not available to speak to me when I wanted! Awful
Stayed 2 nights in Dec 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You giraffe in the lobby
Stayed 6 nights in Dec 2024

10/10 Excellent

Ursula

Stayed 1 night in Dec 2024

10/10 Excellent

ASHLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was great. I would stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking, room was clean. Unfortunately the shower soap was empty and when I called the reception to sort this they told me they had run out of soap and that housekeeping could bring some tomorrow. We were only staying 1 night so we couldn't get any soap. Otherwise good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Edelweiss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

shankar

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern. Great room. Right on Maria-Theresien-Straße. Few minutes walk to the main train station. Picturesque location. Would stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect
We had a lovely, spacious, modern, quiet room on level 5. It had a wonderful, large view of Innsbruck’s snowy mountains. Can’t beat the location- close to everything. All the staff were super friendly and helpful. Breakfast was a highlight every morning. We were only wanting for tissues and couple more pillows (which weren’t supplied), teas, sugar and coffees weren’t replaced daily - apart from that, would have been perfect!
Stayed 3 nights in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick, Overland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of Innsbruck! Walking distance to all of the sights, and in our case, Christmas Markets. We will be staying there again!
Stayed 2 nights in Dec 2024

8/10 Good

Jin Pyung

Stayed 2 nights in Nov 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. I have absolutely nothing negative to say at all. It was so clean with housekeeping everyday. The room was spacious and had plenty of places to put my coat, shoes and suitcases. Super quiet and located in a courtyard away from the noisy main area, but it was right in the middle of Old Town and walkable to everything you would want to see. Staff was great and super friendly. I would totally stay here again next time I am in Innsbruck.
Stayed 3 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Overall this property was centrally located and breakfast was good. I got a balcony view overlooking this mountain and that was nice as well. My only complaints were that the bed was uncomfortable and they only provide you one pillow and blanket. Overall most of the staff was nice but the lady with red hair at check in was a bit stand offish. I asked for directions on how to get to the Swarvoski museum and she told me it was closed for construction. I did my own research and in fact the museum was open and I went the next day. I’m not sure I would stay here again but it is in a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Perfect for Christmas markets!
Stayed 1 night in Nov 2024

8/10 Good

Jin Pyung

Liked: Cleanliness, staff & service, property conditions & facilities
Generally Good.
Stayed 1 night in Nov 2024

10/10 Excellent

jing

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staffs. It is not easy to find the parking, it is better ask the hotel to give the parking detail before drive there.
Stayed 2 nights in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll go elsewhere next time
The hotel was nice and clean. The view from our room was beautiful! The desk clerk at check-in wasn’t very friendly and even came across as snooty. The bed was hard, but we managed to get some sleep. I would choose a different hotel next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Sukwhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Room was amazing and had amazing view. Sauna sas fabulous as well
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute central location, very friendly and supportive staff, well renovated, clean, exquisite breakfast, bar options.
Stayed 2 nights in Sep 2024