6/10 Okay
Mr & Mrs Z., Quincy, MA
20 Dec 2024
Disliked: Cleanliness
Disappointed this time :(
This is the second time we have stayed at this property and it was extremely disappointing this time. I’d like to say the property itself is amazing, great location and the owner is great but cleaning staff not so much. Upon check in we found several issues right away and found more during the course of our stay. There were stains on bedding and towels, there were cobwebs everywhere, the floors looked as though they hadn’t been washed in a long time (hair all over bathroom floors), there was not enough wash clothes for everyone, there was not enough toilet paper, the dishwasher had dishes from previous guest, the freezer and refrigerator had food from previous guest, there was trash on top of refrigerator, etc. I had a bag of trash before I even unpacked. When out friends and family arrived they found issues in their rooms. There was dirty socks and lip balm in one of the bedrooms, etc. All in all very disappointing and VERY embarrassing as I am the organizer of this Christmas trip every year.
Mr & Mrs Z.
Stayed 4 nights in Dec 2024