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The Haven All Suite Resort, Ipoh

5.0 star property
Family-friendly 5-star hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Haven All Suite Resort, Ipoh

Front of property - evening/night
Exterior
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

Map
Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150
  • Lost World Tambun
    4 min drive
  • Kinta City Shopping Centre
    9 min drive
  • Perak Stadium
    10 min drive
  • Ipoh (IPH-Sultan Azlan Shah)
    12 min drive

Room options

Similar properties

Interior

The Banjaran Hotsprings Retreat

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (385)
The price is CA $536
per night
CA $586 total
includes taxes & fees
11 Dec - 12 Dec
The Banjaran Hotsprings Retreat

About the area

Ipoh

On lake.You'll be within 6 miles (10 km) of Kinta City Shopping Centre and 9 miles (15 km) of Perak Tong Cave Temple. Ipoh Parade is within 12 miles (20 km) and Tanjung Tualang Tin Dredge No. 5 is within 25 miles (40 km).

What's nearby

  • Lost World Tambun - 4 min drive - 3.0 km
  • Kinta City Shopping Centre - 9 min drive - 8.1 km
  • Perak Stadium - 10 min drive - 9.6 km
  • Ipoh Parade - 12 min drive - 11.5 km
  • Perak Tong Cave Temple - 12 min drive - 11.4 km

Getting around

  • Ipoh Railway Station - 12 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 12 min drive

Restaurants

  • ‪The Haven Resort Hotel Ipoh All Suites - ‬8 min walk
  • ‪The Premiere @ The Haven Resort Hotel, Ipoh - ‬10 min walk
  • ‪Restaurant Di Nijam - ‬12 min walk
  • ‪Cuisines @ The Haven Resort Hotel, Ipoh - All Suites - ‬7 min walk
  • ‪Pomelo, The - ‬4 min drive

About this property

The Haven All Suite Resort, Ipoh

Family-friendly 5-star hotel with outdoor pool
The Haven All Suite Resort, Ipoh offers its guests a children's pool, an outdoor pool, a waterslide, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A fitness center, spa services, and a terrace are also featured at the luxury The Haven All Suite Resort, Ipoh. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ipoh hotel.

  • 150 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Haven All Suite Resort, Ipoh offers 150 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. 43-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, and body scrubs. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 9 AM - 6 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: MYR 58 for adults and MYR 48 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 43-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
The check-in location differs from the property location; go to: [Tower Banyan Lobby]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Haven All Suite Resort, Ipoh

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MYR 58 for adults and MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Haven Suite Resort, Ipoh
Haven Ipoh
The Haven All Suite Resort, Ipoh Ipoh
The Haven All Suite Resort, Ipoh Hotel
Haven Ipoh Resort Hotel All Suites
HAVEN Resort Hotel Ipoh All Suites
The Haven Resort Hotel Ipoh All Suites
The Haven All Suite Resort, Ipoh Hotel Ipoh

The Haven All Suite Resort, Ipoh Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 504 reviews" "
Rating 8 - Good. 195 out of 504 reviews" "
Rating 6 - Okay. 51 out of 504 reviews" "
Rating 4 - Poor. 15 out of 504 reviews" "
Rating 2 - Terrible. 3 out of 504 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get your expectation right, then it is excellent
To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024

8/10 Good

Jeya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned.
Stayed 3 nights in May 2024

10/10 Excellent

Ahmad Shukry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place away fro the city.
Stayed 3 nights in May 2024

10/10 Excellent

Khoo

Liked: Cleanliness, staff & service, property conditions & facilities
Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment
Stayed 3 nights in May 2024

4/10 Poor

Gunalan, Ann Arbor

Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days.
Stayed 3 nights in Oct 2023

10/10 Excellent

MARILENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Kyanta

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good tranquil retreat from busy town and lovely view of lake.
Stayed 1 night in Dec 2023

4/10 Poor

paulie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 or 5 star hotel . It is over rated. I give 3 star only . I booked a 3 bedroom, 3 bathrooms suite with the kitchen for 5 persons . It has only 4 plates & 4 cups provided . No utensils, no pot , no pan. Overall I won’t say the unit is cleaned . The quality of the care products do not meet the 4 star hotel standard. The water not hot enough and we cannot adjust it. Very disappointed
Stayed 2 nights in Nov 2023

6/10 Okay

Sook Cheng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is overall ok .. I expected the bedrooms to be bigger and the second bathroom is very small with no hair dryer .. there is no plates to be found.. there is a stove but no pots and pans , so not sure what it is for. There is no hand soap either. Although no major complaints, the place is very average and no wow factor, not likely to return.
Stayed 2 nights in Nov 2023

10/10 Excellent

XiaoQi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Lisa

Travelled with partner
Great pool and views.
Stayed 3 nights in Nov 2023

6/10 Okay

Albert

Travelled with group
Stayed 3 nights in Nov 2023

8/10 Good

Kamaljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Dennis, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfort and beautiful view place
Stayed 3 nights in Sep 2023

10/10 Excellent

LOO JIUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh.

10/10 Excellent

Richard

Stayed 3 nights in Sep 2023

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tasrifah bte, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest services crew in the Cuisines was excellent!
Stayed 3 nights in Sep 2023

8/10 Good

Nikolaj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all.
Stayed 2 nights in Jul 2023

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ipoh is a nice place with plenty to do for a day, and the perfect complimentary location is The Haven where you can spend the next day just relaxing and enjoying the excellent food.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ab B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

CHIH CHIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good buffet breakfast!
Stayed 3 nights in Jun 2023

10/10 Excellent

Phoebe

Stayed 1 night in May 2023

10/10 Excellent

Vicniswaran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, knowledgeable and very accommodating.
Stayed 2 nights in Apr 2023