Holiday Inn Ipswich by IHG

4.0 star property
Hotel in Ipswich with a health club and a sauna

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
London Road, Ipswich, England, IP2 0UA
  • Portman Road
    ‪2 min drive‬
  • Ipswich Regent Theatre
    ‪4 min drive‬
  • Ipswich Waterfront
    ‪5 min drive‬

Room options

Premium Room

  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 10 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed (Walk-In Shower)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Walk-In Shower)

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed with Sofa bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Room, 1 Double Bed with Sofa bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

About the area

Ipswich

Ipswich retreat .You'll be within half a mile (1 km) of Chantry Park and 2 miles (3 km) of Sir John Mills Theatre with a stay here. Portman Road and New Wolsey Theatre are also within 2 miles (3 km).

What's nearby

  • Chantry Park - 2 min walk - 0.2 km
  • Portman Road - 2 min drive - 1.7 km
  • Ipswich Regent Theatre - 4 min drive - 3.2 km
  • Ipswich Waterfront - 5 min drive - 4.0 km
  • Jimmy's Farm - 7 min drive - 7.7 km

Getting around

  • Ipswich Station - 20 min walk
  • Norwich (NWI-Norwich Intl.) - 95 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Red Lion - ‬3 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪KFC - ‬3 min drive
  • ‪Mermaid - ‬11 min walk

About this property

Holiday Inn Ipswich by IHG

4-star hotel near Ipswich Waterfront
As a guest of Holiday Inn Ipswich by IHG, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 353 square feet (33 square meters) and includes conference space. The business-friendly Holiday Inn Ipswich by IHG also features multilingual staff, a garden, and dry cleaning/laundry services. Self parking is free.

This 4-star Ipswich hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 353 sq ft of conference space
  • 33 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ipswich by IHG offers 114 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Latvian, Lithuanian, Polish, Portuguese, Romanian

Property amenities

Family friendly

  • Children's games
  • Indoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 12.00-16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 to 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Ipswich
Holiday Inn Ipswich
Ipswich Holiday Inn
Holiday Inn Ipswich Hotel
Holiday Inn Ipswich Suffolk
Holiday Inn Ipswich Hotel Ipswich
Holiday Ipswich
Holiday Inn Ipswich
Holiday Ipswich By Ihg Ipswich
Holiday Inn Ipswich by IHG Hotel
Holiday Inn Ipswich an IHG Hotel
Holiday Inn Ipswich by IHG Ipswich
Holiday Inn Ipswich by IHG Hotel Ipswich

Holiday Inn Ipswich by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Stayed 1 night in Dec 2024

2/10 Terrible

John

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel Is Run Down Room 105 Shocking, No Plug In Bath, Sink Plug Could Not Use, Poor Condition Room, Paint Different Colours On The Walls Were Touched Up, Heater /AC Smelt, Took Ages To Heat Up Room. No USB Plug To Charge A Phone. Found Out Hotel Had Flood Damage 6 Months Ago. Staff Took 1 Hour To Try & Find A Plug For The Bath As Hose Keeping Not Available, Eventually 3 Plugs Came & One Fitted So Could Have A Bath 1 hour 30 mins Later ! To Be Fair the Duty Manager Tried Her Best And Was Lovely But Her Hands Are Tied As To What She Has To Deal With On A Daily Basis With Complaints, Owners Taking The Money/Profit And Not Putting Back In The Repairs Needed From The Profits. Usual Story With Staff Doing The Best They Can Under The Circumstances. Far Better Hotels Out There For Less Money. I Should Know I Stay In A Lot Of Them To Test Them Out, Video/Photos Of My Findings For Proof. My Rating 1 out of 10. Breakfast I Will Say Was 7/10, Made Up For The Run Down Room And Issues, Well Sort Of !.
Stayed 1 night in Nov 2024

8/10 Good

Marie

Travelled with group
Liked: Staff & service, room comfort
Pleasant enough
Really friendly staff and a warm atmosphere. The bar area was very relaxing. Great big comfy sofas. The room was pleasant. Tiny shower room. Comfortable bed. The pillows were really firm and i couldnt work out which were meant to be the soft option. The decor was ok in the room. Could do with a freshen up. It was clean. The pool was really nice. Warm and not very busy. Breakfast was tasty but the staff were slow to replenish dishes. It was a busy morning with a large party staying. I used Tesco vouchers and paid separately for breakfast at £16.95.
Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay here. Room was nice and amenities were good. Nice comfy sleep. Hotel was quiet. Breakfast was good. Hotel staff polite and efficient. Would recommend.
Stayed 1 night in Nov 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness
The IT system is very poor, waited over 10 mins to check out, not the staffs fault, the poor girl at the counter ended up in tears. Your night manager and a staff member started to argue in-front of me at other guests. My book was for a double bed, I was give a room with 2 singles.
Stayed 1 night in Nov 2024

8/10 Good

Barry

Stayed 1 night in Nov 2024

8/10 Good

Darrell

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good stay
Nice enough hotel, the rooms were a little small so probably best to opt for premium if you require bigger room. The room standard was on a par with premier inn apart from bed not quite so comfy. The hotel had a leisure club with pool, sauna, steam room and jacuzzi. All again were small but as it wasn't that busy it was ok. All in all a good stay though cost to quality value wasn't great which is why I removed one star. Staff are nice and helpful which is always nice these days. I would recommend staying here if you like the location and/or want a pool and sauna etc. If not I would probably stay at a premier inn as the value is better
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Disliked: Staff & service
There was not enough Staff attending the bar, everything seems slow due to a change in the IT system ?
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, room comfort
Hotels fine, staff very friendly and apologetic as the new 'system' was difficult for them to use. Room 132 was fine nut very old and tatty.
Stayed 1 night in Nov 2024

2/10 Terrible

F J Dias Teixeira

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very good with excellent breakfast. Easy parking and good staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Stayed 1 night in Oct 2024

8/10 Good

Angella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Julie

Stayed 1 night in Oct 2024

4/10 Poor

Stacey

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmeed

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly customer service
Stayed 1 night in Oct 2024

4/10 Poor

Emmanuel

Business traveller
Disliked: Amenities, property conditions & facilities
Hotel is a bit run down. Faulty bedside light in my room and fresh provisions not provided day 2
Stayed 2 nights in Oct 2024

2/10 Terrible

Meirion

Disliked: Staff & service, property conditions & facilities
This property has had problems with heating and hot water for over a year now, im sure the staff are sick of having to make excuses and apologies to customers, won’t be going back
Stayed 7 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the use of the sauna, the jacuzzi, and the swimming pool. The property is well maintained and has pleasant surroundings . It is very clean also.The hotel is frequently occupied by myself. My son and daughter in law had their wedding reception here 12 years ago.Very good hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Tamir

Stayed 1 night in Sep 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently a new housing estate been built around the hotel not sure if this will change the hotels appeal Staff we particulary helpful when I had misplaced my cloths after using the swimming facilities. Well done to the front desk for reviewing the camara footage to identify the root cause !!!
Stayed 2 nights in Sep 2024