2/10 Terrible
Kendra
17 Mar 2025
Disliked: Property conditions & facilities
I liked the place at first; the cleaning staff were nice. I would give a higher star for the property and service overall except the following:
Unfortunately, I couldn't get into my room right away due to a "plumbing issue" the first night. This issue returned two nights later with sewage coming up in my shower. The owner/manger seemed nice but then wouldn't return calls/email/messages to me or Travelocity to refund money (for one night that he agreed I could leave early and then the 2nd night when I left due to the sewage in my shower.) I reached out several times to discuss the already agreed-upon refund for the one night and the issue with the sewage for the second night.)
Kendra
Stayed 4 nights in Mar 2025