8/10 Good
Mia
Travelled with partner
12 Mar 2024
Liked: Cleanliness, property conditions & facilities
We stayed in Bungalow #6. The view and the bungalow itself were stunning! During our stay, we were blessed with great weather! beautiful sunrise and sunsets. We would lay in bed and just look out into the water, It couldn't have been more relaxing. The staff were kind and attentive, and the best part was that there weren't any locals wandering around asking you to buy their goods. I noticed that it only happened when we would go to the beaches. Our first night at our bungalow was an unforgettable one. Throughout the night we could keep hearing this squeeky noise that was so loud it prevented me from sleeping. The next morning, I woke up and found droppings by the front door. My suspicions were correct- a bat. I mentioned my concern to the guy in charge, he seemed concerned and told me he would find a resolution and to enjoy the day. His initial fix was to downgrade me to a smaller bungalow, I was not happy since I chose this destination based on many things but the selling point was the bungalow. I pushed back and he eventually asked an employee to clean out the room. When I was told my room had been cleaned out, I asked if he removed the bat to which the employee shook his head and then proceeded to tell me it wasn't just one bat, but SEVEN of them! I was mortified! I appreciated them taking care of that because I really wanted to stay in the bungalow I had booked and I know things like bats entering my room at night was out of their control but they managed to make me happy
Mia
Stayed 3 nights in Mar 2024