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Occidental Isla Cristina

4.0 star property
4-star beach hotel near Central Beach

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Photo gallery for Occidental Isla Cristina

Outdoor pool, sun loungers
View from room
Beach nearby, beach towels
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • All-inclusive
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Calle del Doctor Delgado Carrasco, s/n, Isla Cristina, Huelva, 21410
  • Central Beach
    ‪9 min walk‬
  • Islantilla Shopping Centre
    ‪10 min drive‬
  • Isla Canela Marina
    ‪28 min drive‬

Room options

View all photos for Superior Double Room, Sea View

View from room

Superior Double Room, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Sea View

View from room

Deluxe Room, Sea View

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, Sea View (Deluxe)

View from room

Deluxe Apartment, Sea View (Deluxe)

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Family Double Adjoining)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Family Double Adjoining)

  • 62 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Sea View

View from room

Deluxe Room, Sea View

  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Apartment

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Sea View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, Sea View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room Single Use

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Sea View

View from room

Deluxe Room, Sea View

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Deluxe Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Superior Double Room, Sea View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, Sea View

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Single Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Sea View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Apartment

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Apartment, Sea View (Deluxe)

View from room

Deluxe Apartment, Sea View (Deluxe)

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Apartment

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, Sea View (Deluxe)

View from room

Deluxe Apartment, Sea View (Deluxe)

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Pool View

View from room

Superior Double Room, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Pool View

View from room

Superior Double Room, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Isla Cristina

Seaside stay .With a stay at this Central Isla Cristina hotel, you'll be within half a mile (1 km) of Central Beach and 2 miles (3 km) of Museo del Carnaval. Islantilla Shopping Centre and Islantilla Golf Club are also within 6 miles (10 km).

What's nearby

  • Central Beach - 9 min walk - 0.8 km
  • Tourist Office of Isla Cristina - 17 min walk - 1.4 km
  • Islantilla Shopping Centre - 10 min drive - 8.4 km
  • Isla Canela Golf Course - 20 min drive - 18.5 km
  • Isla Canela Marina - 28 min drive - 24.4 km

Getting around

  • Vila Real de Santo Antonio Station - 29 min drive
  • Faro Intl. Airport (FAO) - 63 min drive

Restaurants

  • ‪Marisquería Gran Vía - ‬13 min walk
  • ‪Café Bar Arcoiris - ‬12 min walk
  • ‪Casa Manino - ‬6 min walk
  • ‪Taberna Victoria - ‬5 min walk
  • ‪Doña Lola - ‬16 min walk

About this property

Occidental Isla Cristina

4-star beach hotel near Central Beach
Some rates at Occidental Isla Cristina are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Isla Cristina offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Occidental Isla Cristina. Parking is available for a fee.

This 4-star Isla Cristina hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 4 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Occidental Isla Cristina offers 343 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Isla Cristina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body treatments, and manicures and pedicures.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant
  • 2 poolside bars and 2 bars/lounges
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 15 per day
  • In-room safe fee: EUR 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barceló Hotel Isla Cristina
Barceló Isla Cristina
Barcelo Isla Cristina Hotel Isla Cristina
Isla Cristina Barcelo
Barceló Isla Cristina Hotel
Occidental Isla Cristina Hotel
Barcelo Isla Cristina Hotel
Occidental Isla Cristina Barceló Hotel Group
Occidental Isla Cristina Hotel
Occidental Isla Cristina Isla Cristina
Occidental Isla Cristina Hotel Isla Cristina

Occidental Isla Cristina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 200 reviews
Rating 8 - Good. 89 out of 200 reviews
Rating 6 - Okay. 20 out of 200 reviews
Rating 4 - Poor. 11 out of 200 reviews
Rating 2 - Terrible. 2 out of 200 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

walter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The perdon who checked me in was not particularly helpful, however the person who chrcked me out was rude! I asked for a taxi to the bus station, she hesitated, then called one taxi who said he was busy, she did not adk for how long. She hung up and then tried to convince me the bus did not go where I wanted to go. I knew better, butshe thought I was wrong and eventually just walked away from me. The other person working the front desk just looked the other wsy. I had to walk with heavy suitcases for 25 minutes to the bus station and rventually I got on the bus to the place I knew it went. There were no other guests st the front desk at the time. I was treated very rudely by your employees!
Stayed 1 night in Oct 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Overall, very good. Excellent staff. Corridors very noisy. Room cleaning starts early and staff have loud conversations. That said, most guests don’t keep their voices down I thought parking was expensive at €15 per day at such an off season time of year. Pool table had torn cloth, poor cues, and no chalk and expensive at €2 for a game. I really enjoyed my stay. Thank you.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Lots of food available at buffet. The facilities are big and clean. The beach is about a 10min walk down a boardwalk. They had filtered water machine for the guests. And the service was very accommodating and staff was super nice.
Stayed 1 night in Sep 2021

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Good location, friendly staff, great breakfast selection.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the local atmosphere, mainly Spanish families.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment crew is fantastic . Specially Diana, Raul and Rafael. The room was very clean, the bed was huge. Loved everything.
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool. Good location. Very friendly and helpful staff.
Stayed 2 nights in Apr 2019

6/10 Okay

Mr A P

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a poor location
Nice hotel, friendly staff and popular with 'sun birds' at this time of the year. Isla Cristina is a working town and certainly not a resort. Offers very little (in winter at least), nothing close to the hotel and nothing much to see/do in the centre/harbour. A car is essential if you want to explore the area....and get away from the drudgery that is Isla Cristina.
Stayed 2 nights in Jan 2019

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
A pleasant hotel close to the beach. Good for walking, bird watching. Staff were friendly and helpful. The restaurant provided plenty and varied foods, though evening meals didn't begin until 19.30. We were on half board, though all inclusive is an option (VERY expensive if you wait to upgrade at the hotel) . Swimming pool was closed ([presumably for the winter). There is an activity organiser with a daily programme (not sunday or monday) and evening entertainment (mostly music and dancing). There is a small 'cinema' with a couple of films shown each day. Rooms are spacious and comfortable. Supermarket about 200 metres away.
Stayed 9 nights in Nov 2018

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Stayed 2 nights in Oct 2018

4/10 Poor

Naci, Madrid

Disliked: Property conditions & facilities, room comfort
very, very loud from lunch until late at night there is not a moment of peace on the property
Stayed 3 nights in Jul 2018

10/10 Excellent

iyad , turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in Isla Christina
The hotel was perfect place for us to unwind after a long trip. The rooms are big and clean, the hotel is modern, the staff were excellent
Stayed 1 night in Nov 2017

4/10 Poor

Sarah, Portimão

Disliked: Staff & service, property conditions & facilities
Stay only if you have children
Staff lack service industry experience Z. Front desk not helpful, restaurant staff rude. The outside pool/bar staff better but the hotel does not have enough staff. Gym/Spa smelled of mold. Breakfast lacked variety. BBQ theme dinner was good. Hotel ran out of cold water on Saturday for hours without notice.
Stayed 3 nights in Aug 2017

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
This hotel is just great for families. Everything is prepared for families with kids. The pool is great with low depth almost in the entire place. There is surveillance in the pool. The restaurant has chairs for kids and there are food options that the small ones always enjoy. The apartment is big enough for 4 and the beds are comfortable. The variety of the food in the restaurant is quite good. The hotel is located close to one beach but is not close enough to go by foot for those who have small kids. But there are plenty of good beaches less than 2 kilometers from the hotel with free parking. We have multiple parking options in the surroundings of the hotel including free places. Also very close to the hotel is a Mercadona where we can buy the necessary stuff. The WiFi works well enough.Overall me and me family had a great time here.
Stayed 7 nights in Jul 2017

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and large with a balcony (view of the park) and a large bathroom with two shower heads: one stationary and one with removable handle that was great for our 6 year old. The hotel is shaped like an "L" and our room was at one of the far ends. The only elevators are in the middle so our walk from the elevator was very long. The walk to the beach takes a while (8-10 minutes with little shade) so don't forget anything! The walkway consists of railroad ties so it is not smooth and would be hard work to push a stroller or cart. Once we got to the beach, it was lovely and not too crowded. Lots of seashells and a lovely view. We did not eat in the restaurant but you can get an all-inclusive package that many people seemed to use. We visited the city of Isla Cristina and found it to be rather nice. We walked about 10 minutes north for some delicious churros and chocolate and had dinner in some great seafood restaurants. This hotel is meant to be a one-stop destination where you never have to leave the hotel (pools, games, activities, food). I would recommend this hotel as just that: a destination where you park your car (for free on the street or on site for 15 euros/day) and forget about it. Great for kids.
Stayed 2 nights in Jul 2017

10/10 Excellent

Jérémie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Isla Cristina
Outstanding hotel in a rather lame area. Very friendly and helpful staff, great breakfast buffet and overall excellent infrastructure (although we experienced some nuisance because of renovation works).
Stayed 5 nights in May 2017

8/10 Good

Denny, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality hotel, great for families
Excellent hotel for families with young children, short distance to beach and local shops. On street parking, fine food.

8/10 Good

Golden skier, Wallasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value Hotel.
Nice comfortable hotel with excellent facilities. Close to lovely beaches and an easy walk to restaurants in the town. Super pool with bar and snacks so no need to move far.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Mr Taylor, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Food was Fantastic
We had a room that had a few problems to start off with, These were sorted out very quickly, The food and service was fantastic, All the staff worked well as a team. We found this Hotel very clean and was being painted as we left, I would return to this Hotel, I rate this Hotel 5 out of 5.

10/10 Excellent

Juani, cieza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

José Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy agradable..buenas instalaciones..buena animación..el buffet muy rico y variado, sobre todo las cenas temáticas. Nos gusto mucho el servicio de Todo Incluido. A mejorar, intentar evitar que las personas "reserven" con las toallas las hamacas prácticamente todo el día, sobre todo cuando se van a almorzar.
Stayed 4 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enquanto casal com uma filha de 14 anos, estivemos alojados na última semana de Agosto com regime TI. Foi uma estadia que consideramos EXCELENTE. Em claro destaque está toda a equipa de funcionários e de animação, sem exceção, sempre simpáticos e disponíveis para ajudar. Outro ponto de excelência é a organização geral. A sala de refeições é sempre muito organizada, com uma regime de distribuição pelas mesas disponíveis de alto nível, por intercomunicadores e sem gritos nem pessoas perdidas pela sala à espera de mesa. A comida é muito boa e há de tudo para todos e nunca acaba nada. A limpeza é incrível em todo o lado e sem falhas, seja na área das piscinas ou nas casas de banho. Sempre tudo muito limpo. As piscinas são muito boas e com muitas camas disponíveis. se cumpridas as regras é possível tê-las todo o dia ao nosso dispor. Os bares de piscina funcionam de modo impecável a toda a hora. Merece uma palavra de destaque a Espetacular equipa de animação. Uma equipa enorme de animadores sempre com atividades diversas para todas as idades. Durante um dos dias chegaram a estar ao mesmo tempo 4 atividades a decorrer. Os espetáculos depois de jantar são de altíssimo nível. Como pontos menos positivos apenas o edifício que sendo bom, já é antigo e necessita de renovação pelo menos nas casas de banho dos quartos. E também os passadiços para a praia que se encontram em péssimo estado mas que NADA tem a ver com o Hotel. Parabéns é direção pela excelência apresentada.
Stayed 6 nights in Aug 2024

10/10 Excellent

Filipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico Hotel e lugar para se desfrutar o Verão
Muito acolhedora e agradável a estadia. Colaboradores disponíveis e muito simpáticos procurando, sempre, satisfazer as necessidades dos clientes. Muito organizados na optimização das mesas das refeições exceptuando o facto de que, por vezes, motivado por isso mesmo, formam-se algumas filas para a entrada na sala das refeições. Excelente equipa de animação e excelente os espectáculos noturnos das 22h00. Mesmo muito espectaculares. Tanto para as crianças como para os adultos, também. Menos positivo, comparando com outros hotéis onde estivemos, essa mesma equipa não "puxar" pelos hóspedes para a animação e jogos da tarde. Não se deslocavam às cadeiras e espreguiçadeiras para tentar convencer ou "arrancar" os diferentes hóspedes para esses mesmos jogos. Por vezes, víamos que havia ou estavam a acontecer e nem tínhamos oportunidade de poder experimentar.
Stayed 7 nights in Aug 2024

10/10 Excellent

SILVIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones nuevas, limpias, bonitas y cómodas. El personal encantador.
Stayed 7 nights in Aug 2024