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Ser Casasandra Boutique Hotel

5.0 star property
5-star beachfront hotel near Holbox Beach

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Photo gallery for Ser Casasandra Boutique Hotel

Yoga
Aerial view
Outdoor pool, open 9 AM to 6 PM, pool umbrellas, sun loungers
Private beach, sun loungers, beach umbrellas, beach towels
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Room service
  • Spa
  • Breakfast available

Explore the area

Map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪1 min walk‬
  • Holbox Letters
    ‪7 min walk‬
  • Whale Shark Pier
    ‪7 min walk‬

Room options

View all photos for Suite (Ocean)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Ocean)

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Luxury Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Master Luxury Suite

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Beachfront

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Master)

  • 75 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Garden)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Superior)

Standard Double Room (Superior)

Standard Double Room (Superior)

  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Property amenity

Nomade Holbox

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (110)
The price is CA $1,078
per night
CA $1,415 total
includes taxes & fees
2 Mar - 3 Mar
Nomade Holbox

About the area

Isla Holbox

On the beach.With a stay at this Isla Holbox hotel, you'll be steps from Holbox Beach and within a 10-minute walk of Holbox Letters. Main Square and Holbox Church are also within half a mile (1 km).

What's nearby

  • Holbox Beach - 1 min walk
  • Holbox Letters - 7 min walk
  • Main Square - 7 min walk
  • Holbox Church - 7 min walk
  • Punta Coco - 6 min drive

Restaurants

  • ‪El Ñañas - ‬2 min walk
  • ‪Salma - ‬7 min walk
  • ‪Capitancapitan - ‬6 min walk
  • ‪Mandarina - ‬4 min walk
  • ‪Roots - ‬6 min walk

About this property

Ser Casasandra Boutique Hotel

5-star beachfront hotel near Holbox Beach
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This Beaux Arts hotel also offers an outdoor pool, a garden, and a terrace.

This 5-star Isla Holbox hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 bars or lounges
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) are also available.
Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 200 km

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 370 for adults and MXN 370 for children
  • 1 restaurant
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool
  • Private picnics
  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.86 per accommodation, per night
  • Resort fee: MXN 375 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9 AM to 6 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Ser Casasandra Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 166 reviews
Rating 8 - Good. 38 out of 166 reviews
Rating 6 - Okay. 8 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, courteous and professional staff, beach is gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A boutique gem on this island
We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax. Excellent service, one of the best restaurants on the island.
Stayed 5 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our 8 night stay
Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Stayed 6 nights in Nov 2023

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is exceptional
Stayed 3 nights in Sep 2023

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , great service !
Stayed 2 nights in May 2023

4/10 Poor

Philip

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holbox tranquility - Perfect!
Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Stayed 3 nights in Jun 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Benjamin

Stayed 3 nights in May 2023

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Stayed 2 nights in May 2023

10/10 Excellent

Rheannon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service.
Stayed 2 nights in Jan 2023

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff. Will be back soon!

10/10 Excellent

maria, Laguna Niguel

Stayed 1 night in Aug 2022

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Over priced and extremely rude management staff.
Stayed 3 nights in May 2022

10/10 Excellent

Andrea

Stayed 2 nights in May 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream of an Escape
A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.
Stayed 4 nights in May 2022

10/10 Excellent

AARON P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations.
Stayed 2 nights in Mar 2022

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on earth
Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at CasaSandra was marvelous!! We didn't want to leave! The people and service are wonderful! Best hotel in Holbox! Dreamy property and beaches! They really went above and beyond for us in every thing we may have needed! Can't wait to return!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff who were very helpful and beautiful grounds and location
Stayed 7 nights in Jul 2021