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Centro Westside by Rotana

Hotel near Mall of Istanbul, connected to the convention center in Istanbul

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Photo gallery for Centro Westside by Rotana

Indoor pool, open 10:00 AM to 8:00 PM, sun loungers, lifeguards on site
Indoor pool, open 10:00 AM to 8:00 PM, sun loungers, lifeguards on site
Waterslide
Bar (on property)
Indoor pool, open 10:00 AM to 8:00 PM, sun loungers, lifeguards on site

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Breakfast available

Explore the area

Map
Mahmutbey Mah Tasocagi Yolu Cd, No 39/c Bagcilar, Istanbul, TR, 34218
  • 212 Istanbul Power Outlet
    ‪13 min walk‬
  • Mall of Istanbul
    ‪5 min drive‬
  • CNR Expo Center
    ‪9 min drive‬
  • Istanbul (IST)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Centro Corner Suite

In-room safe, desk, laptop workspace, blackout drapes

Centro Corner Suite

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Centro Corner Suite

In-room safe, desk, laptop workspace, blackout drapes

Spacious Centro Corner Suite

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Istanbul

Bağcılar stay.With a stay at this Bağcılar hotel, you'll be within 2 miles (3 km) of Mall of Istanbul and 9 miles (15 km) of CNR Expo Center. Grand Bazaar and Süleymaniye Mosque are within 12 miles (20 km).

What's nearby

  • İstoç Ticaret Merkezi - 11 min walk - 1.0 km
  • 212 Istanbul Power Outlet - 13 min walk - 1.1 km
  • Mall of Istanbul - 5 min drive - 5.5 km
  • Ataturk Olympic Stadium - 7 min drive - 7.7 km
  • CNR Expo Center - 9 min drive - 10.8 km

Getting around

  • Mahmutbey Station - 2 min drive
  • ISTOC Station - 4 min drive
  • Istanbul Airport (IST) - 29 min drive

Restaurants

  • ‪Midpoint - ‬6 min drive
  • ‪Zuum - ‬6 min drive
  • ‪Seraf Restaurant - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Centro Westside by Rotana

Hotel near Mall of Istanbul, connected to the convention center in Istanbul
Centro Westside by Rotana offers its guests a children's pool, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 6 meeting rooms. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Centro Westside by Rotana. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Istanbul hotel.

  • 1 building
  • 152 guestrooms or units
  • 32 levels
  • Built in 2018
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Centro Westside by Rotana offers 152 air-conditioned accommodations with safes and complimentary bottled water. 108-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages and Thai massages.

Languages

Arabic, English, Turkish

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 108-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centro Westside by Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 50 per stay for guests under 12 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 6120660437
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 6120660437. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 17172

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Centro Westside by Rotana.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Centro Westside Rotana Hotel Istanbul
Centro Westside Rotana Hotel
Centro Westside Rotana Istanbul
Centro Westside Rotana
Centro Westside by Rotana Hotel
Centro Westside by Rotana Istanbul
Centro Westside by Rotana Hotel Istanbul

Centro Westside by Rotana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 230 out of 461 reviews
Rating 8 - Good. 120 out of 461 reviews
Rating 6 - Okay. 42 out of 461 reviews
Rating 4 - Poor. 31 out of 461 reviews
Rating 2 - Terrible. 38 out of 461 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edizkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent flyer/traveler and God knows how many times I came to Istanbul and stayed in various hotels. I can gladly say this one is the best yet. To prove my point, I originally booked 3 nights, but extended it another 5 nights. Turkish people are known to be very hospitable and this hotel has some of the nicest staff. Mr. Hakan at the front desk was very kind and upon learning my extension to stay, he upgraded my room. Mr. Abdullah (concierge) was also very kind and helpful. As for the rooms: the first one was a king bed at the 13th floor (yup, this hotel has a 13th floor, they are not afraid of superstitions). Very clean room, with an amazing view of the Mall of Istanbul, the river of traffic flowing around it, showing you the true modern Istanbul. The second room was a 1 bedroom, 1 living room residence at the 28th floor, which has a very good size kitchen. Perfect for a couple.
Stayed 3 nights in Jan 2025

8/10 Good

Manija

Liked: Staff & service, property conditions & facilities
It was good.
Stayed 5 nights in Jan 2025

8/10 Good

HAMED

Stayed 1 night in Dec 2024

10/10 Excellent

Karam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay in Centro Rotana hotel in istanbul with its wonderful location as i always have a rental car with their unde ground parking but if you dont have a car hotel car provide shuttle with very reasonable prices. Perfect view from the room on Mall of Istanbul. Room are quite and clean and staff is very friendly. I highly recommend this hotel for tourism and business.
Stayed 1 night in Dec 2024

8/10 Good

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Nov 2024

10/10 Excellent

Karam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - good hotel & staff
Stayed 2 nights in Oct 2024

2/10 Terrible

Ziad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with Expedia I went to the hotel and they said they don’t have my booking even tho I paid. I had receipt and all my information and they still asked me to pay again. Expedia tried to call them but they wouldn’t pick up. The process took almost 2 hours. The receptionist didn’t have any answers and would constantly ask his manager what to do. Terrible customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Rafaat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

andrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no walking. It’s all fkd up
Stayed 1 night in Sep 2024

8/10 Good

andrey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Mall of Istambul only 0.5 km away But you can’t walk to it You have to drive in Heavy traffic for 20 minutes Make some walk pass for gods sake
Stayed 1 night in Sep 2024

8/10 Good

Mogamat

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Inconvenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kayhan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Cento by Westside Hotel in Istanbul for 4 nights, and it was a complete nightmare. First of all, the hotel itself is dirty and poorly maintained. The room I stayed in had stains all over—on the carpet, the furniture, even the walls. It was clear they don’t prioritize cleanliness. To top it off, you have to pay extra just to use the pool, which is ridiculous. On the last day, something even worse happened. Around 12 PM, I put my passports and $2300 in cash into the safe box before heading out for lunch. I entered my code and left the room, confident my belongings were secure. When I came back around 4 PM to pack for my early flight the next day, I tried to open the safe, but my code was suddenly not working—it kept giving an error. I contacted the front desk, and they sent a technician to open the safe. Once they left, I checked inside only to realize my $2300 was missing! I rushed down to reception to report the theft, but the staff was unbelievably rude and dismissive. When I asked them to check the security cameras to see who entered my room, they refused to show me anything, claiming it was against their "policy." They told me only housekeeping had entered the room and insisted that housekeeping couldn't open the safe without knowing my code. They basically shrugged off the entire situation and did nothing to help. Not only was I robbed of $2300, but the hotel staff also couldn’t have cared less. The attitude was completely unprofessional, and there was zero
Stayed 4 nights in Sep 2024

6/10 Okay

Tanner

Stayed 4 nights in Aug 2024

8/10 Good

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Sep 2024

8/10 Good

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especial thanks to Buğra for making my stay comfortable and easy ! Both at the G Hotel Istanbul and Westside by Rotana. A person to go too when something needs to be fixed, as he always looks after their guests in a good manners.
Stayed 1 night in Sep 2024

2/10 Terrible

Baffour

Stayed 3 nights in Aug 2024

4/10 Poor

Marc

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property is modern but it is situated in an area there is nothing to do. The hotel is dirty. They need to improve on cleaning.
Stayed 1 night in Aug 2024

8/10 Good

Hamyd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, the housekeeping team can do better, there is still a room for improvement
Stayed 3 nights in Aug 2024

10/10 Excellent

Mihaela Leyla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and modern, location was good for us as it’s further out from the busy areas Rabia offered us excellent service and helped us when we needed help We will return next year
Stayed 1 night in Aug 2024

4/10 Poor

Maan

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

6/10 Okay

Melat

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff are lovely. I found the hotel to be more of a serviced apartment but overall the cleanliness was not great and the building is old, the surrounding areas are more industrial.
Stayed 9 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fariba

Business traveller, Travelled with group
Stayed 3 nights in Jul 2024