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The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

Spa hotel near Bosphorus

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Photo gallery for The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

Penthouse, Terrace | City view
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Penthouse (7)
Deluxe Twin Room | City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Pet-friendly
  • Bar
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Emek yemez mh. Bankalar cd. No 5, Istanbul, Istanbul, 34421
  • Galata Tower
    ‪4 min walk‬
  • Istanbul Cruise Ship Terminal
    ‪5 min walk‬
  • Istiklal Avenue
    ‪7 min walk‬
  • Istanbul (IST)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View

Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View | Bathroom

Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Duplex, 1 King Bed

Deluxe Duplex, 1 King Bed | Bathroom

Deluxe Duplex, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Bathroom

Superior Room, 1 King Bed, Non Smoking, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, City View

Deluxe Twin Room, 2 Single Beds, City View | Bathroom

Deluxe Twin Room, 2 Single Beds, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Bathroom

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | Bathroom

Executive Suite, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Istanbul

Istanbul City Center stay.At this Istanbul City Center hotel, you'll be well placed to visit Bosphorus and Galata Tower, both within a 5-minute walk. Also, Istiklal Avenue is within half a mile (1 km) and Grand Bazaar is within 2 miles (3 km).

What's nearby

  • Galata Tower - 4 min walk
  • Istiklal Avenue - 7 min walk
  • Taksim Square - 3 min drive
  • Hagia Sophia - 5 min drive
  • Grand Bazaar - 6 min drive

Getting around

  • Karakoy Station - 2 min walk
  • Beyoglu Station - 8 min walk
  • Istanbul Airport (IST) - 44 min drive

Restaurants

  • ‪Books & Coffee Karakoy - ‬2 min walk
  • ‪Park Büfe - ‬3 min walk
  • ‪Rudolf Karaköy - ‬3 min walk
  • ‪Ala Karaköy - ‬1 min walk
  • ‪Karaköy Blue Roof - ‬1 min walk

About this property

The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

Spa hotel near Bosphorus
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Bank Hotel Istanbul, a Member of Design Hotels - Special Class. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

This Istanbul hotel is smoke free.

  • 63 guestrooms or units
  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Weight limit: 11 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 169 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 15095

Property is also known as

House Hotel Vault Karakoy
Karakoy Vault
Karakoy Vault Hotel
Vault Hotel Karakoy
Vault Karakoy
Vault Karakoy Hotel
Vault Karakoy House
Vault Karakoy House Hotel
Vault Karakoy House Hotel Istanbul
Vault Karakoy House Istanbul
Vault Karakoy House Hotel Special Class Istanbul
Vault Karakoy House Hotel Special Class
Vault Karakoy House Special Class Istanbul
House Hotel Karakoy
House Karakoy
Hotel The House Hotel Karakoy Istanbul
Istanbul The House Hotel Karakoy Hotel
Hotel The House Hotel Karakoy
The House Hotel Karakoy Istanbul
Vault Karakoy The House Hotel Special Class
Vault Karakoy The House Hotel
House Hotel
House

The Bank Hotel Istanbul, a Member of Design Hotels - Special Class Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 726 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rudra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay near Galata Tower
Not the cheapest place to stay, but reasonable by western standards, especially given the high level of service in a classic, elegant building in an excellent location. The spa services - especially the packaging of massage and hammam - were wonderful (though, again, not very cheap by Istanbul standards). The breakfast was excellent and included made-to-order eggs. The room was very comfortable, with all the amenities one would expect in a high-end hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

simin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great very helpful. Special thanks to Sahar for taking extra time to make our trip awesome.
Stayed 8 nights in Oct 2024

10/10 Excellent

Azhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, easy check-in. Staff was very welcoming and helpful. Beautiful and clean lobby. Loved the complimentary cappuccino
Stayed 2 nights in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

PATT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location in the city for first-time visitors to walk to both sides of the city and meet for tours. Staf was very friendly and helpful. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

SOFIA

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

SOFIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and comfortable, spacious rooms with lovely marble bathrooms. We loved staying here!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Service was friendly and they really just made every effort you could ask for. Rooftop is a beautiful view and very relaxing. Spa was pretty good. Turkish bath was super fun as a couple. Massages were could but tables were cool I’d like them heated.
Stayed 4 nights in Aug 2024

6/10 Okay

Hiba

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2024

6/10 Okay

Satish

Stayed 4 nights in Jul 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service
Beautiful hotel with great service
Stayed 4 nights in Jun 2024

10/10 Excellent

Anke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great area
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location that is walking distance to many shops, restaurants, tourist attractions. The staff is super helpful and friendly. I highly recommend this hotel. We will be back!
Stayed 3 nights in Jul 2024

8/10 Good

Tara

Stayed 3 nights in Jul 2024

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jul 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and walking distance to sights and near transportation to get to other areas of Istanbul.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel so much, that we booked our 2nd stay to return. Here are the positives, central location with easy access to public transportation and Istanbul's main attractions, clean, great amenities, SPA, gym, rooftop bar and restaurant (excellent). They paid every attention to the details and even the hotel scent was carefully planned. Breakfast was a treat but the best was the STAFF. They were always present and willing to assist, we never had to ask twice for anything. Oh and the antique elevator! Our daughter was so thrilled by this, although it could only fit 2 persons. We would highly recommend this hotel for your stay in Istanbul. Negatives- Maybe the neighborhood several blocks to the east is a little rough, but that is beyond their control. All in all a good find, and we will be back...
Stayed 2 nights in Jun 2024

10/10 Excellent

Ingy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing building, excellent dining and super location!
Stayed 1 night in May 2024

10/10 Excellent

Carmen Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Valentin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning Decor, Lacking Personal Touch
The Bank Hotel in Istanbul is a stunning property housed in an old bank, featuring exquisite marble details. Although the location has its pros and cons—it's convenient for tram users with the Karaköy station nearby, but taxi or Uber users may face long waits due to the hotel's placement on a busy, narrow street. The hotel's potential is somewhat undermined by the reception experience. The small reception area is often manned by only one or two staff members who are overwhelmed with tasks, from attending to guests to managing access to the popular rooftop bar. This results in a reception that often feels rushed and stressed, impacting the overall guest experience. A particular inconvenience occurred during our checkout day concerning breakfast service. We were informed breakfast started at 7 AM, not 6:30 AM as we had thought. Despite the food being visibly ready and our early flight, the waiting staff, adhering strictly to management's rules, refused to serve us earlier. This rigid adherence to rules without consideration for guest circumstances was disappointing. Furthermore, interactions at the rooftop bar and with the breakfast staff were mixed. Staff frequently removed menus prematurely and there was confusion over our eligibility for breakfast, indicating a lack of communication and attention to detail expected in a 5-star boutique hotel. Despite its beauty and prime location, The Hotel could improve its service to truly meet the standards of a 5 star boutique hotel.
Stayed 2 nights in Apr 2024