I like hubby- He try help a lot! Very polite, kind. I liked low price- don't mind if old- I'm old. Want clean & good mattress - it was okay for price. It was very noisy and guys were outside very late across the road- if lite sleeper, don't go! The heat kept shutting off and I wake cold, but I had to Self Pay for access to internet and I didn't know I wasn't getting calls or email until late night and my email voicemail & notifications all downloaded. I wasn't happy when I tried to play TV but password worked Next day I call, tell wife I don't mind TV not working but I cant stay more without wifi. She tell me when her hubby come he will fix and not to worry she won't charge b/c it not working. That lady is very difficult to understand her husband isn't. But it all went amuck she denied she said that but kept yelling at me- I had to move all my stuff to a new room that they said worked b/c its closer. Again, the husband very helpful but it took me a long long time to pack up then move all my stuff then unpack - From about 11 to 2pm. I had plans but when I went to see her, she denied she said. At first I was shocked but so tired I was just going to pay for the night I'm very ill, but she kept yelling at me and calling me a liar, so I told her I would take it up with Expedia and she got even more angry so even though I was extremely tired, I decided.."No! This isn't right!" So I moved all my things put in car & I left b4 I started shouting back- Warning Check room b4 u pay. NG