Hotel Mercator Itzehoe-Klosterforst

4.0 star property
Enjoy the free WiFi at this 4-star Itzehoe hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercator Itzehoe-Klosterforst

Interior entrance
Terrace/patio
Exterior detail
In-room safe, desk, blackout drapes, iron/ironing board
Room amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Hanseatenplatz 2, Itzehoe, SH, 25524
  • Klinikum Itzehoe
    4 min drive
  • HolstenTherme
    33 min drive
  • Designer Outlet Neumünster
    35 min drive
  • Hamburg (HAM)
    40 min drive

Room options

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

Comfort Room

  • Sleeps 3
  • 1 Double Bed

Standard Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Itzehoe

In Itzehoe .You'll be within 2 miles (3 km) of Klinikum Itzehoe and 6 miles (10 km) of Aukrug Nature Park with a stay here. Elbe is within 16 miles (25 km) and Kiel Canal is within 20 miles (32 km).

What's nearby

  • Klinikum Itzehoe - 4 min drive - 3.3 km
  • Hagenbeck Zoo - 33 min drive - 52.6 km
  • Volksparkstadion - 33 min drive - 52.0 km
  • HolstenTherme - 33 min drive - 41.8 km
  • Designer Outlet Neumünster - 35 min drive - 41.2 km

Getting around

  • Itzehoe Station - 2 min drive
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Cappuccino - ‬13 min walk
  • ‪Ristorante La Stalla - ‬10 min walk
  • ‪Viet Cuisine - ‬17 min walk
  • ‪China Restaurant Lee - ‬15 min walk
  • ‪Eis Voß - ‬15 min walk

About this property

Hotel Mercator Itzehoe-Klosterforst

Enjoy the free WiFi at this 4-star Itzehoe hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and dry cleaning/laundry services are also featured at Hotel Mercator Itzehoe-Klosterforst. Free self parking is available.

This 4-star Itzehoe hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Mercator Itzehoe-Klosterforst offers 78 accommodations with safes and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • Elevator

Room amenities

Entertainment

  • 35-inch flat-screen TV
  • Digital channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 7.50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Pet fee: EUR 7.50 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 0 per stay
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Itzehoe Mercure
Klosterforst
Mercure Itzehoe
Mercator Itzehoe-Klosterforst
Mercure Klosterforst Hotel Itzehoe
Mercure Itzehoe Klosterforst Hotel
Mercure Klosterforst Hotel
Mercure Klosterforst
Mercator Itzehoe Klosterforst
Hotel Mercator Itzehoe-Klosterforst Hotel
Hotel Mercator Itzehoe-Klosterforst Itzehoe
Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe

Hotel Mercator Itzehoe-Klosterforst Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 180 reviews" "
Rating 8 - Good. 77 out of 180 reviews" "
Rating 6 - Okay. 28 out of 180 reviews" "
Rating 4 - Poor. 7 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pål

Awful experience
Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
Stayed 1 night in Jul 2024

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Yasmi O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice clean spacious room. Good service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Stayed 3 nights in Jul 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
No towels provided
No towels in the room, had to air dry
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Very exprnsive hotel. Very clean very comfortable. Front clerk was not so friendly.
Stayed 1 night in Mar 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel.
Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We only stayed for one night. The staff and service were excellent.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
reasonable hotel
not a bad place to stay, maybe a 20 min walk into town for restaurants. hotel restaurant was good

10/10 Excellent

Emma Jayne, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Itzehoe
Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family. Great breakfast, good wifi, 10 minutes walking from the centre, polite staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Itzehoe
The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.

10/10 Excellent

GE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.

10/10 Excellent

Bec, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Visit this part of Germany, it it FHA ing! And a lovely hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hanne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice "on the way" hotel. What gives it less stars is the comfort of the bed. It was so hard
Stayed 1 night in Aug 2024

10/10 Excellent

Jytte Nissen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Hyggelig hotell, et lite stykke unna sentrum. Men fint område.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Silke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal
Stayed 3 nights in Jun 2024

8/10 Good

Lotte

Stayed 1 night in Apr 2024