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Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property
3.5-star beachfront property near El Palmar Beach

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Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property amenity
Property amenity
Exterior
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • El Palmar Beach
    ‪13 min walk‬
  • Marina Ixtapa
    ‪2 min drive‬
  • La Ropa Beach
    ‪23 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

About the area

Ixtapa

On the beach.You'll find El Palmar Beach and Magic World Aquapark within a 15-minute walk of this Ixtapa property. Magic World Aquatic Park and Vista Hermosa Beach are also within 2 miles (3 km).

What's nearby

  • El Palmar Beach - 13 min walk - 1.1 km
  • Marina Ixtapa - 2 min drive - 2.1 km
  • Zihuatanejo Bay - 9 min drive - 8.9 km
  • Linda Beach - 14 min drive - 8.4 km
  • La Ropa Beach - 23 min drive - 11.4 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 23 min drive

Restaurants

  • ‪Subway - ‬3 min walk
  • ‪Restaurante la Palapa - ‬3 min walk
  • ‪Bar Cascada - ‬4 min walk
  • ‪Sushi Bar Kyoto - ‬3 min walk
  • ‪Moon Bar - ‬13 min walk

About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5-star beachfront property near El Palmar Beach
Holiday Inn Resort Ixtapa All-Inclusive by IHG is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Holiday Inn Resort Ixtapa All-Inclusive by IHG, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this property measures 907 square feet (84 square meters) and includes a conference center. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Holiday Inn Resort Ixtapa All-Inclusive by IHG. Free self parking and valet parking are available.

This 3.5-star Ixtapa property is smoke free.

  • 1 building
  • 431 guestrooms or units
  • 3 levels
  • 907 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1983
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with safes and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Aerial view

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  • Pool
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The price is CA $177
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Ixtapa Inclusive By Ihg Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1139 reviews
Rating 8 - Good. 405 out of 1139 reviews
Rating 6 - Okay. 203 out of 1139 reviews
Rating 4 - Poor. 83 out of 1139 reviews
Rating 2 - Terrible. 56 out of 1139 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Joel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rooms need a lot of maintenance. We had reservation for 3 nights and decided to leave a night early due to not feeling comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with family and small children
Great and helpful staff. We really enjoyed our stay.
Stayed 2 nights in Dec 2024

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok, all is 👍
Stayed 1 night in Dec 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla, Lynnwood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. We feel like we are home here. From the hotel manager jefe, to the chef, to the exercise classes, to the cleaning staff, to the waiters, to the bartender - They are each amazing at what they do and They are so friendly and cheerful.
Stayed 7 nights in Oct 2024

6/10 Okay

Alejandro

Liked: Cleanliness, room comfort
ok
One day we had to have breakfast outside the hotel. There were no available tables and the line to get one was so big
Stayed 3 nights in Nov 2024

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited types of food, it need better signs to let the guests know the daily activities. A coffee makes was good to have it in the room but there were no coffee, sugar etc.
Stayed 5 nights in Oct 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
The hotel is nice, the food are amazing, the mexican night is wonderfull all the food is delicious.
Stayed 4 nights in Aug 2024

6/10 Okay

Robin

Travelled with family
Disliked: Amenities
The staff did their best but very few spoke English so it made it hard and the directions and information was all in Spanish so we were in the dark on the need to make reservations for dinner and such.
Stayed 5 nights in Aug 2024

8/10 Good

Jesús jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me he hospedado en varias ocasiones y me ha gustado pero en esta ocasion la comida del buffet estaba fría y una señorita de la recepción se porto grosera cuando le dije que no encontraba la llave. El señor Rogelio de la entrada excelente persona y super atento todos sus chicos muy amables.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning sounds like a it has a blender that won’t le you sleep well i called the recruiter but they didn’t do anything about it
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Big disappointment
Hotel check in and restaurants not good for so many many people residing at the hotel. Hotel needs more restaurants and better service around the pool area and better cleanliness around the pool area. Lines for elevator- restaurants and pool service at the bar in the sun and heat!!
Stayed 5 nights in Jul 2024

8/10 Good

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice!! Food could be better!! They need more staff as they seem very pressured
Stayed 2 nights in Jul 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday vacation
AC was not very good, food could be better. Great location!
Stayed 3 nights in Jul 2024

6/10 Okay

Jemima

Stayed 3 nights in Jun 2024

10/10 Excellent

Alma

Stayed 1 night in Mar 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stuck in a time warp
Upon arriving we were give a room that was musty and had water dripping onto the floor from AC. They cam and fixed it and left all the debris on floor. The gave us a better room. New room had hot water sometimes and AC would work good sometimes. ice makers didn't work anywhere. There are missing tiles everywhere on the floor in the hallways. The hotel needs a facelift. I have been going to Ixtapa for 30 years and it seems like it is stuck in a time warp from the 80's.
Stayed 2 nights in May 2024

10/10 Excellent

carlos

Travelled with family
Good
Stayed 3 nights in May 2024

10/10 Excellent

eddy

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in May 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was good,
Stayed 3 nights in May 2024