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Kaya Izmir Thermal And Convention

5.0 star property
Family-friendly 5-star hotel with 3 outdoor pools

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Photo gallery for Kaya Izmir Thermal And Convention

Couples treatment rooms, sauna, steam room, Turkish bath
Hot springs
Terrace/patio
Public bath
King Suite | Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, Izmir, 35320
  • Aqua City
    ‪7 min walk‬
  • Balcova Cable Car
    ‪19 min walk‬
  • Topolino
    ‪5 min drive‬
  • Izmir (ADB-Adnan Menderes)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Suite

King Suite

King Suite

  • 70 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Residence

Royal Residence

Royal Residence

  • 550 sq m
  • Mountain view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suit

Executive Suit

Executive Suit

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham Grand Izmir Ozdilek Thermal & Spa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1007)
Wyndham Grand Izmir Ozdilek Thermal & Spa

About the area

Izmir

Narlidere stay.With a stay at this Narlidere hotel, you'll be within half a mile (1 km) of Aqua City and 2 miles (3 km) of Balcova Cable Car. Tarla Faresi Tiyatrosu and Adatepe Paintball are also within 2 miles (3 km).

What's nearby

  • Aqua City - 7 min walk
  • Balcova Cable Car - 19 min walk
  • Agora Shopping Center - 6 min drive
  • Istinye Park - 6 min drive
  • Konak Square - 12 min drive

Getting around

  • Uckuyular Fahrettin Altay Station - 6 min drive
  • Izmir Esbas Station - 13 min drive
  • Adnan Menderes Airport (ADB) - 19 min drive

Restaurants

  • ‪Ergun Usta Ev Yemekleri - ‬9 min walk
  • ‪Dağlı'Nın Yeri - ‬11 min walk
  • ‪Barbarossa - ‬13 min walk
  • ‪Sefa Sofrası - ‬13 min walk
  • ‪Dereboyu Mangal & Kahvalti - ‬10 min walk

About this property

Kaya Izmir Thermal And Convention

Family-friendly 5-star hotel with 3 outdoor pools
As a guest of Kaya Izmir Thermal And Convention, you'll find a full-service spa, hot springs, and 3 outdoor swimming pools. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 62431 square feet (5800 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Kaya Izmir Thermal And Convention. Self parking and valet parking are free.

This 5-star Izmir hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 62431 sq ft of conference space
  • 5800 sq m of conference space
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, and hair dryers.

This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. There are hot springs on site.

Languages

English, French, German, Turkish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Full-service spa
  • Hot springs
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kaya Izmir Thermal And Convention

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 12286

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kaya Izmir
Kaya Izmir Thermal
Kaya Izmir Thermal Convention
Kaya Thermal
Kaya Thermal Convention
Kaya Thermal Convention Hotel
Kaya Thermal Convention Hotel Izmir
Kaya Thermal Izmir
Thermal Convention
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal Convention Hotel
Kaya Izmir Thermal Convention
Kaya Izmir Thermal And Convention Hotel
Kaya Izmir Thermal And Convention Izmir
Kaya Izmir Thermal And Convention Hotel Izmir

Kaya Izmir Thermal And Convention Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 239 out of 494 reviews
Rating 8 - Good. 167 out of 494 reviews
Rating 6 - Okay. 44 out of 494 reviews
Rating 4 - Poor. 18 out of 494 reviews
Rating 2 - Terrible. 26 out of 494 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Emel

Stayed 2 nights in Nov 2024

2/10 Terrible

Selin

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location. Breakfast wasn’t good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean & the view of Izmir Bay was beautiful. The food was delicious. The hamam service, thermal pool, heated pool were wonderful. The personnel were very helpful and courteous. The air smelled pine and rosemary.
Stayed 7 nights in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Belgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Erdem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable as I requested a soft bed due to surgery n health issues never got it bathroom had covers loose tile were dirty . Well over priced on everything
Stayed 6 nights in Aug 2024

8/10 Good

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool poor amenities
Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice pool. My room was super comfortable and always very clean. However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite. The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests. And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room. Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with excellent amenities, including spa and pool. Very kind staff and comfortable rooms. Amazing breakfast!
Stayed 5 nights in Jun 2024

8/10 Good

Rosanna

Liked: Property conditions & facilities
Personnel is very kind. The spa is fantastic. Great massage therapy
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cool and quiet. The room was comfortable. The staff were friendly and attentive. I did not use the spa facilities but others in my group did and enjoyed it very much. I would go back to this hotel
Stayed 4 nights in Jun 2024

8/10 Good

Imran

Travelled with family
Liked: Property conditions & facilities, room comfort
Good location but bad services
The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.
Stayed 3 nights in Jun 2024

10/10 Excellent

Süleyman

Stayed 2 nights in Jun 2024

2/10 Terrible

Jevier

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Bilal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Eren

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Murat

Travelled with family, Travelled with family and small children
Liked: Cleanliness
( ) The hotel position is good, food is good. (-) The hotel crew needs a lot of training, they are not picking their words carefully, in my opinion, due to the lack of training! I speak their local language as well. I heard them talking to tourists from the EU states in English. They sound very strange when talking to guests in Turkish and English.
Stayed 3 nights in Jun 2023

8/10 Good

NARENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean environment with excellent breakfast choice. English speaking staff are less but we scraped by. Spa packages and Hammam is very good.
Stayed 4 nights in May 2023

6/10 Okay

Laura, Waverly Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and accommodations are nice. However, everything from dinner to spa services to their bar was extremely expensive (dinner buffet for 1 was about $30 - and doesn’t even include soft drinks).

10/10 Excellent

Sercan

6/10 Okay

Ozlem, Istanbul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around this hotel is actually quite nice however it is a property which is run down. It urgently needs a renovation. The rooms are old and dirty. The cleaning is almost non existing. I have questions about the shower for instance being hygienic. I stayed for three days and the carpet was never vacuum cleaned. The window glasses of the room are so dirty you hardly can see the landscape outside. In total it's definitely not worth the money.
Stayed 2 nights in Oct 2022