Doubletree by Hilton Jabal Omar Makkah

4.0 star property
4-star hotel near As-Haabee Exhibition, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Reception
Exterior
Presidential Suite, 1 King Bed (Haram) | View from room
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Room service

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • 60th Street
    2 min walk
  • Alkhalil Courtyard
    7 min walk
  • مطعم المصطفى
    2 min walk
  • Makkah (QCA-Makkah Bus Station)
    13 min walk

Room options

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Makkah

City center stay.Within a 10-minute walk of this Jabal Omar hotel, you'll find As-Haabee Exhibition and Alkhalil Courtyard. Souk Al-Khalil and Great Mosque of Makkah are also within half a mile (1 km).

What's nearby

  • Souk Al-Khalil - 8 min walk
  • Great Mosque of Makkah - 11 min walk
  • King Fahad Gate - 11 min walk
  • Kaaba - 15 min walk
  • Safa and Marwah - 7 min drive

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪البيك - ‬8 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الشبيكة كوفي - ‬8 min walk
  • ‪الملتقى لاونج - ‬3 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

4-star hotel near As-Haabee Exhibition, connected to a shopping center
There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A free area shuttle within 500 meters is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

  • 676 guestrooms or units
  • 2 dining venues
  • 250 sq ft of conference space
  • 23 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Family friendly

  • Free area shuttle
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 meters

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 516 out of 721 reviews" "
Rating 8 - Good. 123 out of 721 reviews" "
Rating 6 - Okay. 40 out of 721 reviews" "
Rating 4 - Poor. 16 out of 721 reviews" "
Rating 2 - Terrible. 26 out of 721 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. Nice and friendly staff, very great service and food. I love its walking distance to haram. Thank you double tree Hilton for hosting me.
Stayed 7 nights in Sep 2024

10/10 Excellent

Saed

Stayed 2 nights in Sep 2024

8/10 Good

Shabir

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

shaker ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
Best place
Stayed 6 nights in Sep 2024

10/10 Excellent

Aysar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy hotel and great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tarek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel and staff
Stayed 1 night in Sep 2024

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Fully satisfied. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ammaar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant customer service. The team acknowledged my request for a room change immediately. Hotel was very clean and modern.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel was amazing , clean spacious , luxurious The suite was spacious and the view was very nice Restaurant was excellent, big variety of food and the service was great The overall stay was exceptional and we enjoyed very much However , I’d advice elderly residents to have companions because the constructions makes it a bit harder to reach the Haram they don’t let the shuttle to go inside , hopefully constructions will end soon
Stayed 3 nights in Sep 2024

6/10 Okay

Aisha Ibrahim

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Housekeeping is very poor. We have to request everyday 4 the rooms to be cleans, tea cups are not washed or positioned nicely, toiles essentials such as hand soaps etc are only replaced once for the 9 days we stayed there and. even the one time was at my request, sheets and pillow cases are not changed even if they are stained, towels also not changed.
Stayed 7 nights in Sep 2024

8/10 Good

Mohammed

Liked: Property conditions & facilities, room comfort
Helpful staff. Disappointed with duty manager
On the positive side excellent location and very nice surroundings. Helpful staff as a whole. On the negative side my room was not cleaned up over the three nights I stayed there and because I had to check out before breakfast time the duty manager couldn’t arrange for me a cup of coffee before leaving (l already paid for breakfast)
Stayed 3 nights in Sep 2024

6/10 Okay

wahaj

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, great staff, very clean but, if you looking easy access to Haram, it was not feasible for us. it was hard on a hot days taking a shuttle back and forth from hotel to haram and back. i will not be staying at this hotel next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohidin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and comfortable.
Over all it was good
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Double Tree by Hilton Makkah Jabal Omar. My stay was for seven days and breakfast was included. The staff was very friendly and kind. They had a variety of options for the breakfast buffet. I enjoyed my stay and would definitely recommend this hotel to my family and Friends.
Stayed 7 nights in Sep 2024

10/10 Excellent

Youcef

Stayed 2 nights in Aug 2024

6/10 Okay

Jahangir

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for All staff
Stayed 1 night in Sep 2024

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The shuttle service to haram 24/7 was spot on, it was not noisy or very busy which was a plus. Looking forward to coming again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Dec 2023

10/10 Excellent

Asim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Thanks for all staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammet ömer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Aisha Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice to have a microwave oven in every room.
Stayed 1 night in Sep 2024

10/10 Excellent

Yazan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and would definitely stay there again, God willing. They are working on improving the surrounding area even more, additional stairs and elevators are being built for more convenient access to the holy site.
Stayed 2 nights in Sep 2024