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Grand Heritage Narmada Jacksons

4.0 star property
Family-friendly 4-star hotel with indoor pool

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Photo gallery for Grand Heritage Narmada Jacksons

Front of property
Indoor pool
Premium bedding, desk, rollaway beds, free WiFi
International cuisine
Lobby
Reviews
7.2

Good

Popular amenities

  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

11:00 AM

Check-out time

10:00 AM

Explore the area

Map
South Civil Lines, Jabalpur, 482001
  • Popular LocationDhuandhar Falls6 min drive
  • Popular LocationPisanhari Ki Madiya8 min drive
  • Popular LocationTilwara Ghat12 min drive
  • AirportJabalpur (JLR)17 min drive

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Pool View

Comfort Room, Pool View | Bathroom

Comfort Room, Pool View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jabalpur

In Jabalpur .Within 6 miles (10 km) of this Jabalpur hotel, you'll find Dhuandhar Falls and Bastar Palace. Madan Mahal and Pisanhari Ki Madiya are also within 6 miles (10 km).

What's nearby

  • Dhuandhar Falls - 6 min drive
  • Pisanhari Ki Madiya - 8 min drive
  • Sangram Sagar Lake - 8 min drive
  • Madan Mahal - 9 min drive
  • Tilwara Ghat - 12 min drive

Getting around

  • Jabalpur Junction Station - 11 min walk
  • Jabalpur (JLR) - 17 min drive

Restaurants

  • ‪Indian Coffee House - ‬2 min drive
  • ‪Sadar Choupati - ‬3 min drive
  • ‪Lovely Restaurant - ‬16 min walk
  • ‪Pawansut Woodland - ‬2 min drive
  • ‪Coffee Culture - ‬2 min drive

About this property

Grand Heritage Narmada Jacksons

Family-friendly 4-star hotel with indoor pool
Grand Heritage Narmada Jacksons offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Grand Heritage Narmada Jacksons. An area shuttle and a train station drop-off service are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Jabalpur hotel.

  • 66 guestrooms or units
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Heritage Narmada Jacksons offers 66 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily: INR 450 for adults and INR 450 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Slippers

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Heritage Narmada Jacksons

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 450 for adults and INR 450 for children
  • Rollaway bed fee: INR 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

WelcomHeritage Narmada Jacksons
WelcomHeritage Narmada Jacksons Hotel
WelcomHeritage Narmada Jacksons Hotel Jabalpur
WelcomHeritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur

Grand Heritage Narmada Jacksons Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Madhur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Vineet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not. The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet.
Stayed 4 nights in Jun 2022

6/10 Okay

Cicily, Dubai

Travelled with family
Disliked: Cleanliness, amenities
it is just a ordinary property which is like any other 2* property. The toilet commode had so many stains it was repulsive
Stayed 1 night in Apr 2022

8/10 Good

Pravin, Hyderabad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2021

6/10 Okay

Hitesh

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

JackiU, Los Angeles, CA

Liked: Staff & service, amenities, property conditions & facilities
The hotel is a decent 3 star hotel to stay in while staying in Jabalpur. The exterior of the hotel and lobby look 4 star though the room was a 2-3 star. It was spacious which is nice but the bathroom was not very clean and found hair on my toilet seat. For it’s price, I think it’s OK to stay. The front desk staff is helpful and the lobby and property looks nice and safe.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in on 30th Dec 2018 at Narmada Jacksons. To begin with, they didn't have the details of our booking done though Expedia. When we reached our designated room (supposedly a romantic suite), the first thing we notice is an executive desk and chair with a sofa set (torn from all edges). Adjoining it, was a bedroom that was too cramped and the room window opening to the backside of a housing society. Please mind, the room was costing us 20,000/-+ per night We raised our concern with the manager. He was courteous enough to show us 3 more rooms of similar type, finally we found a room which was airy and brighter (Though a grade lower). Next morning (31st Dec), we went for our sightseeing. Before proceeding, I checked with reception if the room keys are needed for the cleaning services. He confirmed, its not required. Evening when we returned, we found the room to be in exact state that we left it in. In short, no cleaning done. When we asked the concerned person, we were told it's against the policy of the hotel to open the room with master key & clean the room (something unheard of). We didn't have a good experience with Narmada Jacksons, Jabalpur and we won't recommend it to anyone.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nons, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice spacious rooms. Don’t believe their free airport pickup they charge for it!
Stayed 1 night in Sep 2018

10/10 Excellent

Joseph, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located with all facilities.
I grew up in Jabalpur and had past connections with the hotel. The stay reminded me of of my years in Jabalpur and the hotel provided all facilities to make my stay very comfortable. The staff was very courteous and helpful. The food excellent.
Stayed 5 nights in Feb 2018

2/10 Terrible

Aniket , Austin, Texas

Disliked: Staff & service, property conditions & facilities, room comfort
Plz stay away from this hotel.
Reception staff is rude. Doesnt know the check iin and out time. Please stay away from this hotel. Very bad experience.
Stayed 1 night in Feb 2018

8/10 Good

Subramanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and the service quality was also good
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Overpriced and dirty
They said my booking didn't exist and lucky I had the printout cause otherwise they wouldn't let me check in and floors were never cleaned black with filth
Stayed 1 night in Nov 2017

8/10 Good

Arun

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Comfortable stay, need to provide exhaust in the bathroom
Stayed 1 night in Oct 2017

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay
My stay was amazing and comfortable. Excellent service. I will highly recommend everyone to stay in this hotel.
Stayed 3 nights in Oct 2017

6/10 Okay

Seema, Bangalore

Liked: Staff & service
Disliked: Property conditions & facilities
A hotel with very helpful and supportive staff .
I stayed with my 88 yrs. old mother who was so genuinely looked after by each and every staff as their own mother. This left a great memorable impression on us.The drivers were decent , polite and helpful . Rooms and other amenities might be better at other hotels but the staff here I found was un- matched.The room service was very prompt as well as the dinner /lunch was very delicious with less oil and spices as instructed by us.Over all the experience was good and i would certainly stay there again and again.
A lovely wooden chair that caught my attentiu.
Beautiful view of the lobby from the first floor.
Stayed 1 night in Jul 2017

8/10 Good

M, virginia

Liked: Cleanliness, staff & service, room comfort
Newer rooms are spacious and comfortable.
Was given old rooms first that were dated and need upgrading badly. We re upgraded to newrooms

10/10 Excellent

Zak, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel, close to City Centre
Very well Maintained hotel, excellent service in the restaurant and very friendly staff.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

peter, nederland

Liked: Cleanliness
Prijzig en dan nog geen warm water voor douche.
Ik had verwacht in deze prijsklasse een warme douche te kunnen nemen, maar helaas. Verder was alles goed
Stayed 1 night in Jan 2018