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Hilton Garden Inn Jackson/Madison

4.0 star property
Enjoy 2 restaurants at this 4-star Madison hotel

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Terrace/patio
Pool
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
320 New Mannsdale Rd, Madison, MS, 39110
  • Topgolf
    ‪5 min drive‬
  • Annandale Golf Club
    ‪9 min drive‬
  • Tougaloo College
    ‪9 min drive‬
  • Madison, MS (DXE-Bruce Campbell Field)
    ‪11 min drive‬

Room options

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Room

Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Room

Room

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Suite, 1 King Bed

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 5
  • 1 King Bed

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Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Restaurant

Courtyard by Marriott Jackson Madison

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (470)
The price is CA $168
per night
CA $180 total
includes taxes & fees
9 Mar - 10 Mar
Courtyard by Marriott Jackson Madison

About the area

Madison

Madison retreat .Within 6 miles (10 km) of this Madison hotel, you'll find Topgolf and Whisper Lake Driving Range. Canopy Children's Solutions and Annandale Golf Club are also within 6 miles (10 km).

What's nearby

  • Annandale Golf Club - 9 min drive
  • Tougaloo College - 9 min drive
  • Mississippi Coliseum - 16 min drive
  • Jackson Convention Complex - 17 min drive
  • Jackson State University - 20 min drive

Getting around

  • Jackson Station - 17 min drive
  • Evers Intl. Airport (JAN) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Moe's Southwest Grill - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Hilton Garden Inn Jackson/Madison

Enjoy 2 restaurants at this 4-star Madison hotel
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Hilton Garden Inn Jackson/Madison. Self parking is free.

Smoking is allowed in designated areas at this 4-star Madison hotel.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2006
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Japanese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Day bed
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 913 reviews
Rating 8 - Good. 221 out of 913 reviews
Rating 6 - Okay. 64 out of 913 reviews
Rating 4 - Poor. 22 out of 913 reviews
Rating 2 - Terrible. 22 out of 913 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maranie, Gulf Shores

Stayed 1 night in Nov 2024

6/10 Okay

Terri

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The water had a brown tint.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
Usually do not like hotels but would stay in this again.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Elbony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great! My room was clean and the front desk personnel was so professional and attentive.
Stayed 1 night in Nov 2024

2/10 Terrible

Parketha

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marion

Stayed 1 night in Sep 2024

10/10 Excellent

Brittanie

Stayed 1 night in Oct 2024

10/10 Excellent

Rodney N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Close to restaurants/shopping and a very safe area in the Jackson Metro area to stay. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mobile check-in was so easy and the staff were very kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was clean, quiet and close to the interstate.
Stayed 2 nights in Sep 2024

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Advertised fitness room was closed. Death smell coming from toilet.
Stayed 1 night in Oct 2024

6/10 Okay

Don

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in Sep 2024

6/10 Okay

carlton

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple nights for a soccer tournament
Stayed 2 nights in Aug 2024

6/10 Okay

SWATI

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathroom looked like it had been used prior to me. There was hair in the shower. The bed was comfortable but I could hear other guest slamming doors. Disappointed
Stayed 1 night in Sep 2024

8/10 Good

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Terry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The manager had no customer service skills. When we arrived the tv did not work. Maintenance had to replace a cable. The refrigerator did not work and had to be replace. There was no one who could help my 77 year old wife get on the wifi service offered. The telephone said we were in room 106 when actually we were in room 229. Front desk day people need to learn customer service instead of running to the GM who basically put his finger in my wife's face and told her to either shut up or he would have us escorted off the property. The list goes on but these are some of the highlights of our stay. The property is beautiful but the majority of the staff we encountered need better training. The Maintenace man I think his name was Jerome was the highlight of our stay as he actually knew how to handle the situations thrown at him and did it professionally and with a smile. I would not recommend anyone stay here until the people directly working with the customers who pay their salaries know how to interact.
Stayed 2 nights in Aug 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa, Louisville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, close to shopping /restaurants.easy to locate
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024