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The Westin Jackson

4.0 star property
4-star spa hotel in Downtown Jackson

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Photo gallery for The Westin Jackson

Exterior
Reception
Premium bedding, minibar, in-room safe, desk
Indoor pool
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Bar

Explore the area

Map
407 South Congress Street, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪7 min walk‬
  • Jackson State University
    ‪2 min drive‬
  • Mississippi Coliseum
    ‪3 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 38.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 35.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 38.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 35.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • 35.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 38.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jackson

Heart of Jackson.Within a 10-minute walk of this Downtown Jackson hotel, you'll find Metro Jackson Chamber of Commerce and Mississippi Governor's Mansion. Russell C Davis Planetarium and Mississippi Museum of Art are also within half a mile (1 km).

What's nearby

  • Jackson Convention Complex - 7 min walk - 0.6 km
  • Mississippi State Capitol - 12 min walk - 1.1 km
  • Jackson State University - 2 min drive - 2.3 km
  • Mississippi Coliseum - 3 min drive - 1.9 km
  • Mississippi Trade Mart - 3 min drive - 1.9 km

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬13 min walk
  • ‪Martin's Restaurant & Lounge - ‬7 min walk
  • ‪Drip Drop Coffee Shop - ‬10 min walk
  • ‪Mayflower Cafe - ‬11 min walk
  • ‪One Block East - ‬4 min walk

About this property

The Westin Jackson

4-star spa hotel in Downtown Jackson
The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business center and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and laundry facilities. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 203 guestrooms or units
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Jackson offers 203 accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

Languages

English, French, Hindi, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: WiFi (USD 12.95 per day)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 22 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 5 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch LED TV
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 22 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 734 reviews
Rating 8 - Good. 129 out of 734 reviews
Rating 6 - Okay. 40 out of 734 reviews
Rating 4 - Poor. 20 out of 734 reviews
Rating 2 - Terrible. 20 out of 734 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staycation!
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were friendly and helpful. It was amazing to feel welcome when checking in.
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Stayed 1 night in Nov 2024

10/10 Excellent

WILLIAM

Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Date Night for the Holidays
Amazing Stay! Food and Drinks in the hotel restaurant are always on point. Great atmosphere whether at the bar or table. There is parking on the street and Valet Service at the hotel. Spa is very nice at this location. I’ve had in the last massages and pedicures.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
Great stay, staff was very professional, no issues!
Stayed 1 night in Dec 2024

10/10 Excellent

marisol, Fort pierce

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Stacie

Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, friendly staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
DON’T BE FOOLED, THIS IS NOT THE WESTON YOU STAYED IN OTHER CITIES. There was a party in the room next to ours that went on to 1:30 am. The on duty manager solved the problem about an hour after we complained. The next day we talk to the day manager about how the party impacted our sleep. All she said was she was sorry for the inconvenience and she could move us to another room. No compensation for a night of interrupted sleep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristin

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Burt, Dahlonega

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very hospitable, informative and accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and personable, and I felt valued as a customer.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice staff but property is showing its age and rooms need a refurb
Stayed 1 night in Aug 2024

8/10 Good

Carla

Stayed 1 night in Aug 2024

10/10 Excellent

Anurag

Liked: Cleanliness
Stayed 1 night in Jul 2024