2/10 Terrible
paula
18 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a NIGHTMARE. I am a senior nearly 80 years young and use a walker. Upon arriving very late i found the hotel room without a working clock or phone. When i went to office in morning i reported this and at 9:20 no breakfast available. When i got back to room that evening still no working phone. Made my way to office at nearly midnight and desk clerk and two guests could not set clock or get phone to work. Because i am diabetic and needed the breakfast before going to my brothers funeral the desk clerk promised me she would knock on my door at 7am. Of course she didn't stating later she was too busy. At breakfast no milk or eggs or juice at 8:30. Also there was NO sign on back door stating no.entrance and a nice man opened the door seeing i was a senior with walker. A couple followed me in. A black lady employee started screaming and screatching at me we had to come in front door. Later signs scotche
