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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property
Hotel near EverBank Stadium in Jacksonville

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Studio, 2 Double Beds, Non Smoking
Property amenity
Studio, 1 Queen Bed, Non Smoking
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1413 Prudential Dr, Jacksonville, FL, 32207
  • Museum of Science and History
    8 min walk
  • Flavors of Thai
    1 min walk
  • Riverplace Station
    4 min walk
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    21 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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CA $222 total
includes taxes & fees
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About the area

Jacksonville

Downtown Jacksonville stay.Within a 10-minute walk of this Downtown Jacksonville hotel, you'll find Museum of Science and History and Friendship Park. Friendship Fountain and Baptist Health are also within half a mile (1 km).

What's nearby

  • Florida Theatre - 20 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Prime F. Osborn III Convention Center - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬7 min walk
  • ‪The Bearded Pig - ‬6 min walk

About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Hotel near EverBank Stadium in Jacksonville
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Jacksonville Riverwalk Conv Ctr also features a vending machine, laundry facilities, and a front-desk safe. Parking is available for a fee.

This Jacksonville hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8 per day)

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

Reviews

6.2
Rating 10 - Excellent. 204 out of 1006 reviews" "
Rating 8 - Good. 218 out of 1006 reviews" "
Rating 6 - Okay. 183 out of 1006 reviews" "
Rating 4 - Poor. 183 out of 1006 reviews" "
Rating 2 - Terrible. 218 out of 1006 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely fantastic. They were warm, friendly and made us feel welcomed.
Stayed 2 nights in Oct 2024

8/10 Good

Amatos

Stayed 1 night in Oct 2024

8/10 Good

Myranda

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was close to my venue, I didn’t like that the front desk staff wasn’t there at night or early in the morning to check up.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good and Other
We had a nice check in experience and the bed was clean! We were only there for 1 night as we were going to a concert downtown. Now for the other: The dressers in our room were old and chipped. The tv was also very low. The bathroom door had been smashed up against the wall that there was a hole. You had to order a coffee machine separately (which cost), along with all other housewares, which was not convenient. The vanity was really small, didn't hold all of our toiletries. The also charged for parking. You could tell that a lot of people lived there full time and never checked out.
Stayed 1 night in Oct 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute late night check-in in the staff were wonderful
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Remote
Stayed 1 night in Sep 2024

2/10 Terrible

Troy

Would not let me check in!! Refused service!!
Stayed 1 night in Oct 2024

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
I went to the place and they wanted $110 more than I was quoted. The lady at the front desk was rude and I asked her to cancel my reservation. I never checked in and my credit card was still charged.
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff (A…?) and Misty were awesome.
Stayed 2 nights in Sep 2024

6/10 Okay

Kathy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We came back from a concert and there was a homeless person in between the outside door and the inside door to the lobby, charging her phone and I don’t know what she was doing anyway also, the place doesn’t even have an ice machine
Stayed 1 night in Sep 2024

2/10 Terrible

Ama

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I got to location I called to see if I could check in early they said everything was fine and that they had rooms to check in early got there 8am Clerk was very rude .clerk for minutes said couldn’t find my reservation which was getting me frustrated because I had to take a shower and head to my meeting in the next 2 hours ,mind you I have been on the road for three days ,clerk seems not know her job.threw my id at counter .clerk response I have never checked anyone early before. I asked clerk can you call anyone to help you out .cancels my reservation because she didn’t want to deal with me and shuts the door in my face with me still standing at the counter.no guest deserves this kind of treatment. Would not treat even a dog like that.yes it very cheap hotel but with that kind of bad customer service and attitude from that clerk I would rather pay higher to get better treatment .smell of smoke at the lobby and entrance.crazy how the also wanted to charge you almost 9 dollars for parking never again will I book with this horrible experience hotel
Stayed 2 nights in Sep 2024

2/10 Terrible

Yordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't follow a policy that has been established on the website.
Stayed 1 night in Sep 2024

10/10 Excellent

Hicks

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Shaneeza

Stayed 5 nights in Aug 2024

4/10 Poor

Jairon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael Angelo

The river
Stayed 1 night in Jul 2024

2/10 Terrible

JAROSLAW

Business traveller
Terrible
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
never again
had to change our room because the bathroom faucet had minimal water pressure, loose, and would not turn off. we were moved to another room - normal water pressure but the sink (bathroom and kitchen) would not turn off and kept running all night. The fridge smelled awful. There was a hole in the wall at the entrance.
Stayed 1 night in Aug 2024

2/10 Terrible

HEIDY JOSE

Stayed 1 night in Aug 2024

10/10 Excellent

CAROL, Shawnee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were very nice, it was super clean and comfortable!
Stayed 1 night in Aug 2024

4/10 Poor

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay again
Very disappointed to learn the elevator is not working and we had to climb 3 flights of stairs to go back and forth from the room. The room was dirty and musty. Very dated and mildew smelly.
Stayed 1 night in Aug 2024

10/10 Excellent

Annelys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Christine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is TERRIBLE: the only redeeming quality is the staff at the front desk, who are amazing! But, the owner/operator should be ashamed. My room is COVERED IN MOLD AND MILDEW the desk chair (which is also broken) and the bedside table itself are the worst offenders, and I am not opening any more drawers to find more. The furniture itself is also in terrible condition. They charge $8 for parking: who has ever heard of a motel that charges for parking? The "breakfast" is coffee plus a granola bar or pre-packaged muffin. The location is great, but -- again -- the property is terrible. Topping that, the elevator is broken "for 45 days." I had to walk up stairs with 50 pounds of luggage which is bad enough. What if I had a disability? Do not stay here.
Stayed 1 night in Aug 2024

6/10 Okay

Adam, North Charleston

Liked: Cleanliness, staff & service
Disliked: Amenities
I came early to check in after driving 4 hours and asked to use the restroom but I was denied. Near the hotel are many homeless camps, I feel the hotel taxes should be used to find solution to the homeless.
Stayed 1 night in Aug 2024

10/10 Excellent

HUGO

Stayed 1 night in Jul 2024