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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Jacksonville hotel in Northwest area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Exterior
Interior
Outdoor pool, sun loungers
Free buffet breakfast
Suite, Multiple Beds (Additional Living Area)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪4 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪19 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 2 miles (3 km) of Crystal Springs Park and Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 miles (10 km).

What's nearby

  • Crystal Springs Park - 4 min drive - 2.5 km
  • Jacksonville Equestrian Center - 11 min drive - 11.2 km
  • Orange Park Mall - 17 min drive - 23.9 km
  • EverBank Stadium - 19 min drive - 22.0 km
  • Jacksonville Naval Air Station - 19 min drive - 23.8 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden Corral - ‬9 min drive
  • ‪Whataburger - ‬9 min drive
  • ‪Subway - ‬9 min drive
  • ‪Cracker Barrel - ‬4 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Jacksonville hotel in Northwest area
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

Hindi, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 363 out of 569 reviews
Rating 8 - Good. 129 out of 569 reviews
Rating 6 - Okay. 36 out of 569 reviews
Rating 4 - Poor. 25 out of 569 reviews
Rating 2 - Terrible. 16 out of 569 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows not great
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Walter, Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Plenty of places to eat and shop in walking distance. The staff were excellent and the breakfast buffet was fantastic. Well staffed and managed. Multiple elevators to get up and down without delays. The room was clean and comfortable and the room service was polite and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ron or Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Would definately stay here again!
Stayed 1 night in Nov 2024

4/10 Poor

Trevor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fast and friendly service and clean room.
Stayed 1 night in Nov 2024

8/10 Good

Paul, Landing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations are going on but that’s a good thing! Room smelled pleasant and was updated. Breakfast options were good. Even had real half and half for coffee. Seeing less and less of that at other hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Very clean and safe. Felt like it was a good value for our money.
Stayed 1 night in Nov 2024

8/10 Good

Zenaida

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, the people that works there are very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the bed was very comfortable.
Stayed 2 nights in Nov 2024

8/10 Good

Gloria

The only thing was the horrible smell on the carpet….BFO… I’m sure a little deodorant powder and then vacuum will do wonders, thank you for listening.
Stayed 1 night in Nov 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Under renovations in lobby but rooms were nice and well equipped
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express was a good choice. The parking lot was a little dark, not many lights. It may be due to the time change that night because the lights eventually came on.
Stayed 1 night in Nov 2024

8/10 Good

Arlesa

Stayed 2 nights in Oct 2024

8/10 Good

Natosha

Liked: Cleanliness, staff & service, room comfort
Quick get-a-way
Our stay was great for the time we were there. They were renovating inside of the hotel though. The bed was comfortable and we appreciate having Dove products there as we use those at home. We came a little early and wasn’t allowed to check in early. Didn’t like that but the desk assistant explained why
Stayed 1 night in Oct 2024

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Gwendolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

marcus, Jacksonville

Stayed 1 night in Sep 2024