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Sleep Inn Jacksonville Airport

2.5 star property
Jacksonville hotel in Northside area

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Photo gallery for Sleep Inn Jacksonville Airport

Exterior
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
14585 Duval Rd, Jacksonville, FL, 32218
  • UF Health North
    ‪2 min drive‬
  • River City Market Place
    ‪3 min drive‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • UF Health North - 2 min drive - 1.8 km
  • River City Market Place - 3 min drive - 1.9 km
  • Oceanway Community Center - 5 min drive - 4.4 km
  • Jacksonville Zoo and Gardens - 8 min drive - 11.0 km
  • Jacksonville Cruise Terminal - 13 min drive - 15.5 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬19 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Sleep Inn Jacksonville Airport

Jacksonville hotel in Northside area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and a picnic area are also featured at the business-friendly Sleep Inn Jacksonville Airport. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Sleep Inn Jacksonville Airport offers 95 accommodations with MP3 docking stations and coffee/tea makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Filipino, Hindi, Spanish, Turkish

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  • Pet-friendly
  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5.00 per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Sleep Inn Jacksonville Airport.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Plaza
Jacksonville Plaza Hotel
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel Airport
Jacksonville Plaza Airport
Sleep Inn
Sleep Inn Jacksonville Airport Hotel
Jacksonville Plaza Hotel Suites Airport
Sleep Inn Jacksonville Airport Jacksonville
Sleep Inn Jacksonville Airport Hotel Jacksonville

Sleep Inn Jacksonville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 424 out of 1012 reviews
Rating 8 - Good. 234 out of 1012 reviews
Rating 6 - Okay. 137 out of 1012 reviews
Rating 4 - Poor. 104 out of 1012 reviews
Rating 2 - Terrible. 113 out of 1012 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Martha

Travelled with partner
Disliked: Amenities, property conditions & facilities
Smelled like weed all night
Stayed 1 night in Feb 2025

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The night staff and morning staff were all so friendly. Room was clean but hallways needed vacuuming especially at edges. Trash out front but otherwise ok. Breakfast was fresh and unexpected. Polite and welcoming staff made it a nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Evrything was just soooo nice
Stayed 2 nights in Jan 2025

2/10 Terrible

Sammie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach infestation

Roach infestation, dirty room. Food inside the air vent. Food behind the tables, behind tv stand. Closet, and underwear behind the dresser/closet. We didn’t even stay, still waiting for a refund. 10+ roaches behind the fridge. AND there was tape on the wall with a bug stuck on it that looked like a tick. Just disgusting overall worst experience.
Stayed 2 nights in Feb 2025

8/10 Good

Jim, EVENING SHADE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff and nice budget facility. Some of the paint and other thing needed repair from use, but well done remodel overall and will stay again soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one night’s stay…could use better pillow options
Stayed 1 night in Feb 2025

10/10 Excellent

Kami

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor condition

Whole building is looking very tired, scruffy, dirty and damaged. Needs a deep clean and re-paint or, better still, pull down and rebuild.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Justin

Unable to reach destination and they refused to refund 1st nights stay.
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for one night stay.
Stayed 1 night in Feb 2025

8/10 Good

Bette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

6/10 Okay

Tara

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Timothy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The people helping us were awesome! However, the hotel is very dirty, especially the carpets and the elevator. Our room also had hairs on the toilet and dead and alive bugs. One of our rooms smelled like marijuana.
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

bernice

Stayed 2 nights in Jan 2025

8/10 Good

Edward

Travelled with family
Ok
Stayed 1 night in Feb 2025

8/10 Good

Viacheslav

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money. But minus 1 star for AC. Old and noisy.
Stayed 1 night in Feb 2025

2/10 Terrible

bernice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Terrible experience very rude staff once you have a problem that needs to be addressed they become very unhelpful.and they are thief’s cleaning the rooms who pretend they don’t speak English to get out of it. Also they come in your room on you while your In it instead of waiting and they come when your gone . You cannot trust them
Stayed 2 nights in Jan 2025

2/10 Terrible

bernice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel experience

My earrings was stolen from me by one of the house keepers and they pretended they didn’t speak English when I asked and the manager got defensive and did not investigate the situation or confront her about it I will never stay here again my earrings was very valuable to me And I should have called 911to make a report but because I’m of cooor he didn’t feel i deserve that my earrings was a set from Kay jewelry. Also roaches in the room as well as mold in the bathroom and they don’t want to clean it.
Stayed 2 nights in Jan 2025