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Marriott Jacksonville Downtown

4.0 star property
4-star hotel near Times-Union Center for the Performing Arts

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Beach
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Pool
  • Breakfast available
  • Air conditioning

Explore the area

Map
245 Water St, Jacksonville, FL, 32202
  • Jacksonville Symphony Orchestra
    1 min walk
  • J Bar
    1 min walk
  • Jacksonville Central Station
    3 min walk
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    19 min drive

Room options

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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Pool

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The price is CA $260
per night
CA $298 total
includes taxes & fees
18 Jan - 19 Jan
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About the area

Jacksonville

Heart of Jacksonville.You'll be steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Museum of Contemporary Art Jacksonville with a stay at this Downtown Jacksonville hotel. Florida Theatre is 0.6 mi (1 km) away.

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • EverBank Stadium - 4 min drive

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪Rojas Pizza - ‬5 min walk
  • ‪River Club - ‬6 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

4-star hotel near Times-Union Center for the Performing Arts
Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 12972 square feet (1205 square meters) and includes a conference center. The business-friendly Marriott Jacksonville Downtown also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 12 levels
  • 12972 sq ft of conference space
  • 1205 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott Jacksonville Downtown offers 354 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Marriott Jacksonville Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1015 reviews" "
Rating 8 - Good. 222 out of 1015 reviews" "
Rating 6 - Okay. 112 out of 1015 reviews" "
Rating 4 - Poor. 65 out of 1015 reviews" "
Rating 2 - Terrible. 76 out of 1015 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girl was very good.
Stayed 1 night in Dec 2024

8/10 Good

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Showers and rooms outdated, went to restaurant for breakfast and none of the tables were cleaned or cleared off. So i walked away
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have no complaints.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late due to the hurricane that hit my area in Tallahassee. The staff checked me in with a smile and was very friendly to me throughout my 3 day stay. They told me all about the facility and we're very polite during my time of need. I'll will recommend you to anyone who travels to Jacksonville and I will come back again hopefully under better circumstances.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Alireza

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shanice

Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

8/10 Good

Jeremie

Stayed 1 night in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.Housekeeper
Tough communicating with.the staff about my cat and documentation housekeeping found a missing item i am gratefulfor
Stayed 2 nights in Sep 2024

6/10 Okay

Mike

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Lots of construction that looks to be there for awhile. Door on cabinet was falling off and had been obviously repaired unsuccessfully. Tub faucet leaked
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 10 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Great hotel and location
Stayed 1 night in Aug 2024

10/10 Excellent

Pollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Daijsha

Stayed 1 night in Aug 2024

6/10 Okay

Julio

Stayed 1 night in Sep 2024

10/10 Excellent

Daijsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the cleanliness of my room and how you have to use your room key to operate the elevators. Safety is always important for me when I’m traveling. The hotel was very quiet and I had an amazing view over the water. Front desk staff was great, kind and bubbly personalities. My only issue is that I kindly asked one of the housekeepers in the hall for some extra towels and rags but she wouldn’t give them to me. She just smiled and said sorry. Next time I’ll just go downstairs and ask the front desk. Overall a great stay! I love this hotel. I will be back.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Travelled with family and small children
Liked: Cleanliness, staff & service
The beds in the room are super uncomfortable, the mattress is already expired. It's time to change them.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay Down Town Jacksonville
Nice hotel, friendly staff easy check in Clean hotel, Clean Rooms, quiet. Nice views. Close to walking many attractions. Self parking right outside the door $20 VALET $33
Stayed 1 night in Aug 2024

8/10 Good

peter

Great spot for out visit
Stayed 1 night in Aug 2024