6/10 â Acceptable
Julie J.
30 déc. 2025
Pros* Close to assisted living facility of a family member* Allows dogs* Good amount of space* Comfortable beds* Large dining table * The house had not been cleaned from prior guests when we arrived. Management sent a cleaning crew. Cons* The uncleaned house delayed our entry for 3 hours, this after a long day of travel, & our plans were disrupted. (Ironically, we'd received an automated message inviting us to arrive earlier for an additional fee). * The kitchen was inadequately supplied, & we needed to request some basic items in order to cook a meal (pot mitts, measuring cups & spoons; & we were glad we brought a wine bottle opener). * On Christmas, while using water only in the kitchen, we lost water throughout the house. We felt bad someone had to come out on Christmas, but the house was uninhabitable. It took a few hours for the maintenance man to arrive. He was pleasant & restored the water.* There were other problems. One example: the upstairs bedroom closet has no shelving & no place to hang clothes. An offer of some compensation would have been appropriate, but no such offer was made. And while Anna initially apologized when learning the house was uncleaned, no further apologies were offered & no further concern was expressed. We understand none of these issues were intentional, but we experienced multiple disruptions that made for an unpleasant stay. The house is suffering from neglect & could benefit from care & attention for future guests.
Julie J.
Séjour de 3 nuits en décembre 2025