Tru by Hilton Jacksonville West I 295

3.0 star property
3-star hotel in Northside

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Richardson Road Park
    ‪6 min drive‬
  • Jacksonville-Baldwin Rail Trail
    ‪6 min drive‬
  • Edward Waters College
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and Richardson Road Park. Edgewood Park and Winton Drive Park are also within 6 miles (10 km).

What's nearby

  • Prime F. Osborn III Convention Center - 14 min drive
  • Jacksonville Zoo and Gardens - 15 min drive
  • VyStar Veterans Memorial Arena - 16 min drive
  • EverBank Stadium - 17 min drive
  • Jacksonville Cruise Terminal - 22 min drive

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

3-star hotel in Northside
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Jacksonville West I 295 also features laundry facilities, a convenience store, and a front-desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Built in 2024
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels

More

  • Connecting rooms available
  • Desk
  • Desk chair

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 91 reviews" "
Rating 8 - Good. 15 out of 91 reviews" "
Rating 6 - Okay. 11 out of 91 reviews" "
Rating 4 - Poor. 2 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dedra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay good staff
Stayed 1 night in Dec 2024

8/10 Good

Vidya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing Spot
This hotel is located in the industrial area of Jacksonville, but it's near the highway. Not much around the hotel, in terms of stores or restaurants, but if you drive 10 minutes out, you'll find options. Ample parking. Very friendly and helpful staff. There was a variety for breakfast. The hotel was clean, the rooms are spacious, and the bed was comfortable. The only drawback I'd say are around the bathroom; it was large because I was put into a king-suite handicap accessible room, but with that, the seemless shower (where there's nothing to step over, you just walk right in or it allows for a wheelchair) the water runs out and pools a bit on the bathroom floor, but it dries pretty quickly. The other thing was the water; it was only warm, not hot water. Water pressure was good. Those are the only two things that were not the best. Otherwise, lovely property and fantastic staff. Would recommend and would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Stayed 1 night in Oct 2024

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth C

Stayed 1 night in Oct 2024

10/10 Excellent

Lasenta

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

LATREACE

Stayed 1 night in Oct 2024

6/10 Okay

YAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is great.Room service crews are horrible. No improvement since I complaint after last stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lasenta

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 14 nights in Sep 2024

10/10 Excellent

Aquiles

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia, Clayton

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Get what you pay for
No early check in. No dollies available during check in. The hallway had a stale odor. No ice buckets in the room, had to go back downstairs to a bucket with no lid. The shower hot water was luke warm.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say I do not enjoy staying in hotels. The thought of sleeping and showering where a stranger did creeps me out. With that said, the room and bathroom were SO clean. It looked like I was the first person to ever stay in there. It was quiet, everything worked like it should. Kimmie at the front desk was so kind and helpful. Phillip worked that night and he went above and beyond to help me with a need I had. Those two embody what you want in service. The location was close to the highway but was very quiet. No crazy loud guests or slamming doors. Great experience overall.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Osner, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Nna
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

10/10 Excellent

Jackeline, Palmetto Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was new and close to where I was going. Did not like that it is a truck stop next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Lasenta

Stayed 1 night in Aug 2024

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a short stay. What I observed I would definitely stay again. Rooms are beautiful and the common areawas very clean and friendly looking.
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was new so super clean and nice. Front desk staff was super friendly. It is in an industrial are so there are not a lot of dining options near other than 2 truck stops. Only complaint is that the air conditioner is on a motion sensor. We were in Jacksonville to work and did not enjoy coming into a 80 degree room when we got off and got back to the hotel. No complaints other than that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lasenta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024