Tru by Hilton Jacksonville West I 295

3.0 star property
3-star hotel in Northside

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Lobby
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • St. Paul AME Church
    5 min drive
  • Richardson Road Park
    6 min drive
  • Jacksonville-Baldwin Rail Trail
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    20 min drive

Room options

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and St. Paul AME Church. Also, Richardson Road Park is within 3 miles (5 km) and Edgewood Park is within 6 miles (10 km).

What's nearby

  • Prime F. Osborn III Convention Center - 14 min drive - 12.5 km
  • Jacksonville Zoo and Gardens - 15 min drive - 14.3 km
  • Florida Theatre - 15 min drive - 14.0 km
  • VyStar Veterans Memorial Arena - 16 min drive - 16.1 km
  • EverBank Stadium - 17 min drive - 16.6 km

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

3-star hotel in Northside
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Tru by Hilton Jacksonville West I 295 also features laundry facilities, a convenience store, and a front-desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Built in 2024
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. This Jacksonville hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 59 reviews" "
Rating 8 - Good. 11 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean! Clean! Clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ridiberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to I-295 and brand new hotel with EV chargers!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and above standard
Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, amenities
Brand new and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sheila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice,clean. Staff wasn't overly friendly but professional. TV stop working on day 2 in the evening. Left a message with front desk but no one reached out. Small fridge didn't work till second day. Will come back. Very clean and breakfast was decent
Stayed 2 nights in Jul 2024

10/10 Excellent

song

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful new hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Jonte

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolina

Stayed 1 night in Jun 2024

6/10 Okay

Miriam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s advertised as serving a buffet breakfast and there wasn’t any food served. When asking the front desk about this I was told that breakfast is usually served every morning however no one showed up to cook. There weren’t any courtesy accommodations made for this inconvenience which is a shame for a hotel of this brand.
Stayed 1 night in Jun 2024

10/10 Excellent

Sheria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, and overall hotel cleanliness was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Stayed 1 night in Jun 2024

8/10 Good

YAN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff needs to be trained better to deal with customers’ complaints.
Stayed 4 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Dexter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

YAN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine except no ice bucket.
Stayed 6 nights in May 2024

8/10 Good

YAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except no ice bucket this time
Stayed 4 nights in Jun 2024

6/10 Okay

kanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Halford

Stayed 3 nights in May 2024

2/10 Terrible

Deforest

Stayed 1 night in May 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. New and very clean. However, the check in process was disorganized. What should have taken 5-10 minutes took at least 30 minutes as we were told that our room was not ready. We arrived at 3:10, and check in was at 3. Some guests told us they had been waiting for a room since 1 pm! One of the reasons we chose this location was because breakfast was included. We went downstairs with our son at 9:30 a.m. FYI, they stop serving breakfast at 9! No signs were posted to let guests know the breakfast hours, and check out is at 11 a.m. We thought they would have served breakfast until at least 10 a.m. We were disappointed to say the least.
Stayed 1 night in May 2024