View all photos for Standard Double Room Single Use
Standard Double Room Single Use
11 sq m
Sleeps 1
1 Double Bed OR 2 Large Twin Beds
View all photos for Superior Double or Twin Room, Terrace
Superior Double or Twin Room, Terrace
17 sq m
Sleeps 2
1 Double Bed OR 1 Twin Bed
About the area
Jaén
In Jaén .Within a 5-minute walk of the hotel, you'll find Puerta del Angel and Palace of the Vilches. Church of San Ildefonso and Provincial Palace are also within half a mile (1 km).
What's nearby
Provincial Palace - 7 min walk - 0.6 km
Jaén Cathedral - 7 min walk - 0.7 km
Iglesia del Sagrario - 8 min walk - 0.7 km
University of Jaen - 4 min drive - 2.8 km
Santa Catalina Castle - 9 min drive - 5.6 km
Getting around
Jaén Station - 18 min walk
Restaurants
Navas 13 - 4 min walk
El Cruce - 4 min walk
El Abuelo - 5 min walk
Conde Duque - 4 min walk
Cafetería Colón - 3 min walk
About this property
Hotel Europa
3-star guestrooms with free WiFi
Public spaces have free WiFi. You'll find a business center on site. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Europa. For a fee, parking is available.
This 3-star Jaén hotel is smoke free.
40 guestrooms or units
Terrace on the roof
Business facilities
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers for purchase
Elevator
No smoking on site
Hotel Europa offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Local cuisine breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 8.49 per person
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Flat-screen TV with cable channels
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For same day bookings made after 18h, please contact the property using the information on the reservation confirmation received after booking.
Access methods
Staffed front desk
Pets
Pets: EUR 11 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 22.00 per night.
Cribs (infant beds) are available for EUR 11.50 per night.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: approximately EUR 8.49 per person
Self parking fee: EUR 14.50 per night
Pet fee: EUR 11 per pet, per night
Service animals are exempt from fees
An in-room safe is available for an additional fee
Crib (infant bed) fee: EUR 11.50 per night
Rollaway bed fee: EUR 22.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.
Property Registration Number H/JA/00374
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Europa Jaen Hotel
Hotel Europa Jaen
Europa Jaen
Hotel Europa Jaén
Hotel Europa Hotel
Hotel Europa Hotel Jaén
Hotel Europa Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Europa is a mid-range hotel in the newer section of the city. The accommodations are basic, but ok. The breakfast is basic, but ok. Prior to the arrival, the hotel repeatedly sent us messages regarding its restictive check-in times and payment policy. On several occasions we tried to call them with payment, but the phone wasn't answered.
The main issue we have with this property is regarding security. We were given one electronic cardkey, which had both the hotel name and the room number on it. That's a huge risk, if the key gets lost.
A light outside the room door illuminates red or green, depending on whether the electronic cardkey is in the slot inside the room. That clearly shows if the guests are in or out. So, if you dropped the key on the street, there's now a clear security risk.
The safe inside the room was apparently attached to a thin backing on the back wall of the wardrobe. "Apparently", because in our room it was thorn out of the wall, revealing a big hole in the backing of the wardrobe -- and being completely loose. Not terribly effective for a small safe.
Very close to everything and clean. The bed was comfortable. Most staff members were very nice. (One younger woman was not.) we asked for 2 keys so my husband could take an early morning walk while I sleep. She said no. Bathroom really afforded no privacy. Very noisy on street at midnight and then at 3:00.
Karen
Stayed 1 night in Apr 2022
10/10 Excellent
Sally
2 Jan 2022
Sally
Stayed 1 night in Dec 2021
10/10 Excellent
Jm
Travelled with group
17 Dec 2021
Liked: Cleanliness, room comfort
Could do with providing tea or coffee to buy need to the restaurant across the road.
Clean, comfortable and quite room. Outstanding staff service. Breakfast is a must particularly for the variety of high-quality olive oil. Location is excellent: close to bus station, city center and train station. Plenty of local restaurants nearby.
L
Stayed 3 nights in Dec 2021
8/10 Good
gerard
Travelled with partner
3 Nov 2021
Liked: Cleanliness, staff & service, amenities
Definitely the helpful reception staff are what pulls this by itself relatively mediocre hotel to a be much higher appreciated.
Breakfast was okay, and made in a unique way very COVID safe.
Rooms were moderately normal sized for Spain.
Pros: staff is friendly and breakfast consists of a good spread. Cons: room strongly smelled like cleaning product when we arrived (it is good that it is clean but not to have to inhale the product) and parking is offsite and not free.
Room had a strong cleaning product smell when we walked in so we opened our window. We were on the first floor with the window facing the street and could hear the customers at the restaurant across the street well into the night since we wanted our window open. Good location but parking is not included and is a 5-10 minute walk. It is cheaper to pay at the site directly if you will be going in and out or staying less than 24 hours. Staff was friendly. Due to COVID you have to sign up for a breakfast time. Breakfast included a variety of items to chose from.
I stayed a total of 5 days while I was looking for a place to live. The rooms were comfortable and clean. The staff was friendly and helpful when I had questions about the city. The location was close to the bus station and the city center. I would definitely stay here again.
Hello,
I came to your hotel on the 1st of January 2020, when i arrived the room was different from the picture ,too small, stinks of sex and toilet sewage smells ,i came down i told the girl that i don't like the room that rooms stinks she should have it changed to another room she laughed at me and said this is the only room available i told her i can't stay in that smelling room and she said she will charge me for full days when i didn't stay not even one day not even trying to understand or say sorry she was rude and arrogant to me maybe because the saying Black boys sale shoes on the road in streets of jean capital she was laughing thinking i am one. Please i want my money back i beg you in the name of God or will let the whole world know what you have done taking money from my account without my authorization when it was not my fault only i was giving a smelling room and only room .
Regards
Michael Akubueze
The room was comfortable and the staff friendly and helpful. The breakfast could have been better, but with all the temptations of the local restaurants, we weren't that hungry in the mornings.
The hotel is perfectly placed for the main part of town.
The room was comfortable, the parking was a bit of a hike away from the hotel and we had trouble getting the ticket to work both days to get our car out. Otherwise the hotel was in a good location and it was a fine place to stay.
It is a hotel in a town with few other options for accommodation, so it might be the reasoning for the hotel's management policy and practices. Let's be clear: centrally located, but tucked in a side street off the bustle and therefore quiet; it is very clean (apart from the corridor carpet's musty smell you find in so many other hotels), and it is difficult to beat the price. The breakfast has a heavy emphasis on the local olive and general culinary culture, which is recommendable, but can get boring if you are not up for it every single morning for a week. The breakfast room staff (a waiter) is nice and attentive, but the coffee was just average, but I had to go to a cafe afterwards for my caffeine dosage in the morning, since there is not kettle in the room. I did not use the parking so I cannot evaluate it. But I can give an overall and well-meaning recommendation to the management: just spruce up the place with some small interventions, for example provide English-language TV-channels (just a few), fix small leakages in the toilet, scrub off the mildew in the bathroom sink and on the tiles, have the staff trained in some service improvement (just a bit of smiling and welcoming is always great!) and this hotel could easily be a 3.5 star hotel.