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Best Western Mangga Dua Hotel and Residence

3.5 star property
Family-friendly 3.5-star hotel near Dunia Fantasi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mangga Dua Hotel and Residence

Exterior
Exterior
Outdoor pool
Executive Room, 1 King Bed, Refrigerator, City View (Refrigerator) | City view
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730
  • Mangga Dua
    7 min walk
  • Mangga Dua Square
    14 min walk
  • Dunia Fantasi
    4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    38 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

In-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking, City View (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking, City View (Shower Only)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View (Shower Only)

Deluxe Room, 2 Single Beds, Non Smoking, City View (Shower Only)

Deluxe Room, 2 Single Beds, Non Smoking, City View (Shower Only)

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Queen Beds, Refrigerator, City View (Refrigerator)

Executive Room, 2 Queen Beds, Refrigerator, City View (Refrigerator)

Executive Room, 2 Queen Beds, Refrigerator, City View (Refrigerator)

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Refrigerator, City View (Refrigerator)

Executive Room, 1 King Bed, Refrigerator, City View (Refrigerator)

Executive Room, 1 King Bed, Refrigerator, City View (Refrigerator)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Pool
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Parking included
Free WiFi
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About the area

Jakarta

City center stay.Your stay at this Taman Sari hotel places you within 2 miles (3 km) of Mangga Dua Square and Dunia Fantasi. Pasar Baru and Jakarta International Expo are also within 2 miles (3 km).

What's nearby

  • Mangga Dua Square - 14 min walk - 1.2 km
  • Pasar Baru - 4 min drive - 3.2 km
  • Jakarta International Expo - 5 min drive - 4.1 km
  • SeaWorld Ancol - 6 min drive - 4.5 km
  • National Monument - 9 min drive - 7.9 km

Getting around

  • Jakarta Jayakarta Station - 10 min walk
  • Pulomas LRT Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 38 min drive

Restaurants

  • ‪Nasi Campur 88 - ‬8 min walk
  • ‪The Mezzo Cafe - ‬5 min walk
  • ‪Gui Bin Lou Restaurant - ‬5 min walk
  • ‪Pui Yong - ‬7 min walk
  • ‪Chasio Garing ACC - ‬8 min walk

About this property

Best Western Mangga Dua Hotel and Residence

Family-friendly 3.5-star hotel near Dunia Fantasi
Best Western Mangga Dua Hotel and Residence offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, tour/ticket assistance, and concierge services are also featured at the family-friendly Best Western Mangga Dua Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Jakarta hotel.

  • 168 guestrooms or units
  • 23 levels
  • Meeting rooms
  • Built in 2010
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Mangga Dua Hotel and Residence offers 168 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Breakfast available for a fee: IDR 160000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 39
  • Hand-held showerhead
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Mangga Dua Hotel and Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 160000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that clothing is optional at Best Western Mangga Dua Hotel and Residence.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Mangga Dua
Best Western Mangga
Best Western Mangga Dua
Best Western Mangga Dua Hotel
Best Western Mangga Dua Hotel Jakarta
Best Western Mangga Dua Jakarta
Hotel Best Western Mangga Dua
Hotel Mangga
Hotel Mangga Dua
Mangga Dua Hotel
Best Western Mangga Dua Hotel Residence
Best Mangga Dua Jakarta
Best Western Mangga Dua Hotel and Residence Hotel
Best Western Mangga Dua Hotel and Residence Jakarta
Best Western Mangga Dua Hotel and Residence Hotel Jakarta

Best Western Mangga Dua Hotel and Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 101 reviews" "
Rating 8 - Good. 51 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 6 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MANGGA DUA FEBRUARY 2024
Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
Stayed 2 nights in Feb 2024

8/10 Good

Musa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
Stayed 5 nights in Feb 2023

6/10 Okay

Chee Seng

Business traveller
Disliked: Cleanliness, room comfort
Room dirty
Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was wonderful. In room TV had technical issue and was replaced quickly but there shouldn't be an issue to begin with. 110V plug in the bathroom doesn't work so I cannot use my hair straightener. Key card stopped working couple times and had to be renewed. A little bit time consuming especially when you have to go back down to the lobby from 28th floor. Wifi is quite fast and I didn't have to log back in every day which is a plus. However, everyone was friendly and we ended up extending our stay for another 3 days.
Stayed 1 night in Jun 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great atmosphere
Stayed 3 nights in Dec 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside not so good. But inside is a lot better.
The service itself was great. Just when my brother checked out, they needed my credit card again which was a bothersome. I never had to use my credit card for checking out. Other then that, they upgrade the rooms so the rooms were huge and breakfast was great.
Stayed 2 nights in Oct 2018

8/10 Good

Tan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good service , walking distance to nearby Mangga 2 Square. In dooor swimming is good enough after a long day can relax nearby pool. Spa massage is a good experience that you must try out.
Stayed 7 nights in Jul 2018

8/10 Good

Lokesh

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2017

8/10 Good

Aldo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Aircond not working
the aircond in my room is not cold enough eventhough twice been service by the maintenance. The view from the room is superb...

6/10 Okay

TANG

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The hotel was good but need improvement
I think best western mangga dua should start to renovate their room and do regulary check on the elevator. They also have to improve their breakfast menu.

10/10 Excellent

Chin Lian

Liked: Cleanliness, staff & service, room comfort
Overall is great. Very convenance to get a taxi to go everywhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Khee leng

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Lokesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was a good stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad exp
Hotel is in ghetto area and don't need to be five star dirty

8/10 Good

BENG YUIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Room has king-sized bed and it was clean, spacious and air con was cold, we loved it! Mini fridge was super cold too. A little far in but ok if taking taxi (about 350 metres walk from Mangga Dua Square), and several roadside food stalls & eateries within short walk from the hotel. Downside - lifts are slow and stops at many levels. Will stay there again if we are in Jakarta.

8/10 Good

Shankar, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near by shopping mall and clubs
It was a good experience and nice stay near by shopping mall.

8/10 Good

François

Liked: Staff & service, room comfort
Great view, good food in an above average room
We were on the 32nd floor and the view was absolutely amazing. The bed was comfortable and the breakfast was delicious. The only disagreement we had was the room cleanliness who was not up as expected.

8/10 Good

Asanka, Colombo - Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Holiday
Had a wonderful time with friends

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Quite hotel near shopping mall
It's a quiet hotel for a good relaxing stay. It is within a condominium and the room and suites are in levels 27-33 but there are only two elevators to get up there and they are shared with the other levels for the locals living in the condo :( All over nothing special. Facilities and breakfast are ok, but that's it already. Just the staff is very helpful and friendly.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible sleep time experience
Awaken everyday during my short 4 days business stay there, guess is a custom practice there. Loud chanting plus music from a nearby I guess is a mosque. Starts timely around 4am plus, last 2 hours. Is loud despite I'm staying at level 29. Is rather disturbing as room are not sound proof, even though tried shut door close, window etc. definitely my last stay there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
We enjoyed our stay in the hotel. The staff were helpful to the guests. The service is also good. The buffet breakfast is also good they are serving mostly Indonesian cuisine. It is near malls though the mall is not a high end kind of mall. The only thing i noticed is the noise from the mosque nearby the hotel. If you're looking for a quiet place maybe this hotel is not for you.