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Mercure Jakarta Pantai Indah Kapuk

4.0 star property
4-star eco-certified hotel near Pantjoran Chinatown PIK, connected to a shopping center

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Photo gallery for Mercure Jakarta Pantai Indah Kapuk

Exterior
Reception
View from room
Meeting facility
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
  • Pantjoran Chinatown PIK
    ‪4 min drive‬
  • By The Sea PIK Shopping Center
    ‪5 min drive‬
  • White Sand Beach PIK 2
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪21 min drive‬

Room options

Privilege, Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, soundproofing, rollaway beds

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Jakarta

Pantai Indah Kapuk stay.Your stay at this Pantai Indah Kapuk hotel places you within 2 miles (3 km) of Pantjoran Chinatown PIK and San Antonio Beach PIK 2. By The Sea PIK Shopping Center and Sedayu Indo Golf are also within 2 miles (3 km).

What's nearby

  • Pantjoran Chinatown PIK - 4 min drive - 2.3 km
  • San Antonio Beach PIK 2 - 4 min drive - 2.5 km
  • By The Sea PIK Shopping Center - 5 min drive - 2.9 km
  • White Sand Beach PIK 2 - 7 min drive - 5.3 km
  • Central Park Mall - 14 min drive - 15.8 km

Getting around

  • Jakarta Bojong Indah Station - 9 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 21 min drive

Restaurants

  • ‪Fong Sheng Hongkong Bakmie & Steam Nasi - ‬2 min walk
  • ‪Kaffeeholic Coffee - ‬2 min walk
  • ‪Holycow - ‬2 min walk
  • ‪Nasi Uduk Kikosari PIK - ‬4 min walk
  • ‪Sate Babi Johan - ‬3 min walk

About this property

Mercure Jakarta Pantai Indah Kapuk

4-star eco-certified hotel near Pantjoran Chinatown PIK, connected to a shopping center
Mercure Jakarta Pantai Indah Kapuk offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

The eco-certified Mercure Jakarta Pantai Indah Kapuk also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Jakarta hotel is smoke free.

  • 240 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Jakarta Pantai Indah Kapuk offers 240 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

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  • Spa
  • Kids pool
  • Parking included
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CA $210 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 160,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LED TV

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 700000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 160000 per person
  • Rollaway bed fee: IDR 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test must have been administered no more than 24 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7 AM to 9 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Jakarta Pantai Indah Kapuk Jakarta
Mercure Jakarta Pantai Indah Kapuk Hotel Jakarta
Mercure Jakarta Pantai Indah Kapuk CHSE Certified

Mercure Jakarta Pantai Indah Kapuk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 319 reviews
Rating 8 - Good. 118 out of 319 reviews
Rating 6 - Okay. 34 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 13 out of 319 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LIAN BIN

Business traveller
Liked: Staff & service
NA
Stayed 3 nights in Jan 2025

8/10 Good

Jansen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Loo, SEMENYIH

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Hardik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel, good location with good breakfast at the hotel. Connected to a mall for shopping or dining options.

10/10 Excellent

Lam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

kumalasari

Liked: Cleanliness, staff & service
Connected to mall. Nice to walk around
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Not the best Mercure compared to other locations
This mercure hotel cannot make it. 1- floor trap is disgusting 2- tissue box not filled. Hv to ask to top up 3- bathroom not big enuff to change 4- shower door turn outside so all water dripped outside bathroom 5- linen is very coarse 6- towel equally coarse
Stayed 3 nights in Oct 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient business trip
Great lobby staff and very convenient location. Room is new but small issues with safe not working but fixed rapidly. There was solvent smell on first day in the floor but resolved. Why would you use solvents in enclosed space I don’t know ? They offer bikes and helmets, it is a great service but hotel can improve the maintenance of the bikes periodically. Breakfast quality was average, better to skip it.
Stayed 3 nights in Jul 2024

8/10 Good

Geoffrey, Wanganui

Liked: Cleanliness, staff & service, property conditions & facilities
Always as expected. Great service
Stayed 4 nights in Jul 2024

10/10 Excellent

KHIN SENG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Wei-Shen

Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is connected to a mall which very convenient
Stayed 3 nights in May 2024

10/10 Excellent

Daren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Andery

Stayed 4 nights in May 2024

10/10 Excellent

Kaneyalal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property next to the mall, loved the staff who surprised my mom for her birthday with cake and singing! They also decorated the room. Forever grateful!
Stayed 1 night in Apr 2024

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Nice and clean hotel. Staff are friendly, service is good. Buffet breakfast is tasty and hv a good spread of choices. As the same as swissotel next door, the shower area definitely can be improved on.
Stayed 3 nights in Mar 2024

2/10 Terrible

Anna

Stayed 1 night in Feb 2024

4/10 Poor

LIAN BIN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall ok. Just that the toilet is not up to standard e.g. shower water flow/pressure low, heater adjustment is either too hot or too cold.. room lights are too dim for business travellers.
Stayed 4 nights in Jan 2024

10/10 Excellent

Clement Guillaume, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nicely design. Bed is very comfortable and allowed for good sleep to fully recharge. Location is great with only 20min drive to the airport and lots of food options around. Great breakfast buffet.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
With friends, we visited many restaurants and places in PIK 2. Very convenient location for my friends to transport my wife and I. Also, not far from airport.

10/10 Excellent

CHIA-LING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect
Stayed 3 nights in Sep 2023