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Novotel Jakarta Mangga Dua Square Hotel

4.0 star property
4-star family-friendly hotel near Mangga Dua, connected to a shopping center

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Photo gallery for Novotel Jakarta Mangga Dua Square Hotel

Outdoor pool
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

Map
Jalan Gunung Sahari Raya 1, Jakarta, Jakarta, 14420
  • Mangga Dua
    ‪1 min walk‬
  • Dunia Fantasi
    ‪3 min drive‬
  • Jakarta International Expo
    ‪6 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Premier Floor)

Deluxe Suite, 1 King Bed (Premier Floor)

Deluxe Suite, 1 King Bed (Premier Floor)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Premier Floor)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Premier Floor)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Jakarta

Old Jakarta stay.With a stay at this Old Jakarta hotel, you'll be within half a mile (1 km) of Mangga Dua and 2 miles (3 km) of Mangga Dua Square. Allianz Ecopark Ancol and Dunia Fantasi are also within 2 miles (3 km).

What's nearby

  • Mangga Dua - 1 min walk - 0.0 km
  • Mangga Dua Square - 16 min walk - 1.4 km
  • Dunia Fantasi - 3 min drive - 2.0 km
  • Pasar Baru - 4 min drive - 3.3 km
  • Jakarta International Expo - 6 min drive - 4.3 km

Getting around

  • Pulomas LRT Station - 11 min drive
  • Jakarta Kampung Bandan Station - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 37 min drive

Restaurants

  • ‪FOOD CITY Mangga Dua Square - ‬2 min walk
  • ‪Bakmi GM - ‬1 min walk
  • ‪Novotel Lounge Bar - ‬2 min walk
  • ‪Fish & Cheap Mangga Dua Square - ‬1 min walk
  • ‪ChekHup Mangga Dua Square - ‬1 min walk

About this property

Novotel Jakarta Mangga Dua Square Hotel

4-star family-friendly hotel near Mangga Dua, connected to a shopping center
Novotel Jakarta Mangga Dua Square Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 12400 square feet (1152 square meters) and includes a conference center. A complimentary children's club, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Jakarta Mangga Dua Square Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

  • 362 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 12400 sq ft of conference space
  • 1152 sq m of conference space
  • Deli
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Novotel Jakarta Mangga Dua Square Hotel offers 362 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Jakarta Mangga Dua Square Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mangga
Hotel Mangga Dua
Mangga Dua
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel
Novotel Mangga Dua
Novotel Mangga Dua Hotel
Novotel Mangga Dua Square Hotel
Novotel Jakarta Mangga Dua Square
Novotel Mangga Dua Square
Novotel Hotel Jakarta
Novotel Mangga Dua
Jakarta Novotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel Hotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Jakarta Mangga Dua Square Hotel Hotel Jakarta

Novotel Jakarta Mangga Dua Square Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 489 reviews
Rating 8 - Good. 215 out of 489 reviews
Rating 6 - Okay. 91 out of 489 reviews
Rating 4 - Poor. 26 out of 489 reviews
Rating 2 - Terrible. 17 out of 489 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Below average.
Front desk staff is friendly, but the check-in process terrible slow, was about 20 minutes. The room was too far, and not clean. There were a lot of dust on the table.
Stayed 5 nights in Aug 2024

8/10 Good

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.
Stayed 7 nights in Sep 2024

10/10 Excellent

Craig

It is always a pleasure to stay at Novotel Mangga Dua Hotel. The service is impeccable.
Stayed 1 night in Sep 2024

8/10 Good

ARS -Meir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Keng Heng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WILL BE MUCH BETTER IF THE AIR CONDITIONER IN THE ROOM CAN BE COOLER.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.
Stayed 4 nights in Jul 2024

8/10 Good

KUTAY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area , not available to walk from outside.Transport is eays.
Stayed 8 nights in May 2024

6/10 Okay

GANESAN

Disliked: Property conditions & facilities
When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back
Stayed 1 night in May 2024

2/10 Terrible

Mildred Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not helpful and lazy. They never follow up on your request Condition of the hotel is very poor and not clean Towel are old and very dirty
Stayed 8 nights in Mar 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to mall right next door to hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Jawad, Noaim

Stayed 1 night in Jan 2024

10/10 Excellent

Hajah Rozanna

Liked: Cleanliness, staff & service, property conditions & facilities
i love the interior of the lobby and rooms
Stayed 5 nights in Dec 2023

10/10 Excellent

mohamad

Stayed 2 nights in Sep 2023

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rest and service and swiming pool
Stayed 5 nights in Sep 2023

4/10 Poor

Wee Yap

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Alvin

Business traveller
Liked: Staff & service
Biz stay
There are no amenities like toothbrush and cotton bud. As well the hair dryer is so weak.
Stayed 2 nights in Jul 2023

8/10 Good

MOHAMMED

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Business traveller
terrible room condition
stay was terrible: 1. TV was not working 2. aircon cannot be managed resulted in a cold room 3. no soap bar for washing hand 4. very poor duvet
Stayed 1 night in Nov 2022

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019