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Shangri-La Jakarta

5.0 star property
Family-friendly 5-star hotel near Thamrin City Shopping Mall

Choose dates to view prices

Photo gallery for Shangri-La Jakarta

Garden view
Premium bedding, down comforters, pillowtop beds, minibar
3 bars/lounges, poolside bar
4 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Parking included
  • Spa
  • Room service

Explore the area

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Thamrin City Shopping Mall
    ‪18 min walk‬
  • Grand Indonesia
    ‪19 min walk‬
  • Bundaran HI
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Property amenity

Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Suite King

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mandarin Oriental, Jakarta

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (432)
The price is CA $219
per night
CA $265 total
includes taxes & fees
5 Mar - 6 Mar
Mandarin Oriental, Jakarta

About the area

Jakarta

City center retreat .You'll be within half a mile (1 km) of Golden Triangle and 2 miles (3 km) of Thamrin City Shopping Mall with a stay here. Grand Indonesia and Bundaran HI are also within 2 miles (3 km).

What's nearby

  • Thamrin City Shopping Mall - 18 min walk
  • Grand Indonesia - 19 min walk
  • Bundaran HI - 4 min drive
  • Plaza Indonesia - 4 min drive
  • Gelora Bung Karno Stadium - 8 min drive

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪SATOO at Shangri-La Hotel, Jakarta - ‬1 min walk
  • ‪Tomaple - ‬3 min walk
  • ‪Satoo - ‬3 min walk
  • ‪Jia - ‬1 min walk
  • ‪Nishimura - ‬1 min walk

About this property

Shangri-La Jakarta

Family-friendly 5-star hotel near Thamrin City Shopping Mall
Shangri-La Jakarta offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Jakarta. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 662 guestrooms or units
  • 32 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24-26 for adults and USD 12-13 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 44
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Hospital bed available
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 51
  • Stair-free path to entrance
  • 5 stairs to reach property
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 621 reviews
Rating 8 - Good. 143 out of 621 reviews
Rating 6 - Okay. 32 out of 621 reviews
Rating 4 - Poor. 7 out of 621 reviews
Rating 2 - Terrible. 5 out of 621 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

6/10 Okay

Richard, Richmond

Liked: Cleanliness, property conditions & facilities
Was really disappointed in Horizon Club breakfast. Several stations empty at 9am and staff can't be bothered to replenish them. Definitely not 5 star service
Stayed 1 night in Oct 2024

10/10 Excellent

Hyukman(Eric)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Toby, Durango

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facilities
Stayed 3 nights with executive club access. Excellent spa, bar and nightclub with live music every night. Great food in the executive club. Excellent service from all staff. Very happy with the stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Absolutely no complain.
Stayed 5 nights in Sep 2024

10/10 Excellent

Toby, Durango

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and food
Stayed 7 nights in Aug 2024

10/10 Excellent

Ganendren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sushant

Stayed 3 nights in Jul 2024

10/10 Excellent

Trisyia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Yann

Stayed 2 nights in Jul 2024

10/10 Excellent

Pranjal, Dhaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quality Services
Stayed 1 night in Jun 2024

10/10 Excellent

Violet

Stayed 2 nights in Jun 2024

10/10 Excellent

CHRISTABEL Adomako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

jeffrey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a great hotel to stay, but could use a remodel
Stayed 2 nights in Jun 2024

10/10 Excellent

Ganendren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jagdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JUHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

D J

Exactly what we expected…
My wife and I were impressed when we stayed at the Shangri-La in Cebu and therefore we decided to book another Shangril-La for a brief stay in Jakarta. We were not disappointed with the service being very good, all staff attentive and the hotel being to a high standard. The breakfast was again a stand-out part of the stay with a wide selection. Even though we were not travelling with children, the hotel seems very good at looking after people with kids with lots of things to keep the little ones occupied.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Stayed 3 nights in Mar 2024