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Sunlake Waterfront Resort and Convention

4.0 star property
Family-friendly 4-star hotel near Mall Of Indonesia

Choose dates to view prices

Photo gallery for Sunlake Waterfront Resort and Convention

Lobby sitting area
Executive Room
Outdoor pool, sun loungers
Exterior
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
Jalan Danau Permai Raya Blok C 1 Sunter, Jakarta, Jakarta, 14350
  • Mall Of Indonesia
    ‪3 min drive‬
  • ITC Cempaka Mas
    ‪3 min drive‬
  • Jakarta International Expo
    ‪8 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪46 min drive‬

Room options

View all photos for Ambassador

Ambassador

Ambassador

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family

Minibar, in-room safe, desk, blackout drapes

Executive Family

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite

Oriental Suite

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Family

Deluxe Family

Deluxe Family

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Executive

Minibar, in-room safe, desk, blackout drapes

Deluxe Executive

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Sunlake Suite

Sunlake Suite

Sunlake Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Jakarta

Jakarta Utara stay.Your stay at this Jakarta Utara hotel places you within 2 miles (3 km) of Mall Of Indonesia and Mal Artha Gading Shopping Mall. ITC Cempaka Mas and Mal Kelapa Gading are also within 3 miles (5 km).

What's nearby

  • Mall Of Indonesia - 3 min drive - 2.3 km
  • ITC Cempaka Mas - 3 min drive - 2.8 km
  • Mal Artha Gading Shopping Mall - 3 min drive - 2.8 km
  • Jakarta International Expo - 8 min drive - 6.6 km
  • National Monument - 12 min drive - 9.8 km

Getting around

  • Boulevard Utara LRT Station - 4 min drive
  • Jakarta Kemayoran Station - 7 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 31 min drive

Restaurants

  • ‪Will Be Restaurant - ‬8 min walk
  • ‪RM Padang Karya Bundo - ‬8 min walk
  • ‪Bakso Hunter - ‬8 min walk
  • ‪Bakso Sapi Singkawang 28 - ‬7 min walk
  • ‪Bakmi Sui Sen - ‬9 min walk

About this property

Sunlake Waterfront Resort and Convention

Family-friendly 4-star hotel near Mall Of Indonesia
Sunlake Waterfront Resort and Convention offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the family-friendly Sunlake Waterfront Resort and Convention. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

  • 228 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sunlake Waterfront Resort and Convention offers 228 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. A variety of treatment therapies are provided, including reflexology.

Languages

English, Indonesian

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  • Free WiFi
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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 65,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunlake Waterfront Resort and Convention

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 65000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunlake
Sunlake Hotel
Sunlake Hotel Jakarta
Sunlake Jakarta
Jakarta Clarion
Sunlake Hotel
Sunlake Waterfront Convention
Sunlake Waterfront Resort Convention
Sunlake Waterfront Resort and Convention Hotel
Sunlake Waterfront Resort and Convention Jakarta
Sunlake Waterfront Resort and Convention Hotel Jakarta

Sunlake Waterfront Resort and Convention Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 146 reviews
Rating 8 - Good. 66 out of 146 reviews
Rating 6 - Okay. 24 out of 146 reviews
Rating 4 - Poor. 11 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

MAHIPAL

Business traveller
Disliked: Staff & service
Room size is pretty good. But the service provided by the staff is terrible.
Stayed 4 nights in Dec 2024

10/10 Excellent

JINESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !!!
Had an amazing stay. Excellent service, comfortable beds and big rooms. AC is not that powerful but is comfortable. Food is good and breakfast has good variety. Overall highly recommended for people coming for expo at JIEXPO centre.
Stayed 4 nights in Oct 2023

10/10 Excellent

sadanand sanjeeva

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing staff but room service needs to be better
Stayed 2 nights in Jul 2022

4/10 Poor

atul

Stayed 1 night in Oct 2021

10/10 Excellent

Ismail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

8/10 Good

BoonHeng

Business traveller
Liked: Staff & service
Stayed 2 nights in Feb 2020

6/10 Okay

Chin Han

Travelled with family
Disliked: Room comfort
Big room, low price.
The room is quite big... but pretty uncomfortable. WiFi keeps getting server not responding and have to keep asking for ID and password. Room amenities is quite basic. First room that I am allocated had the single bed so shaky. Change room but still pretty similar
Stayed 1 night in Feb 2020

8/10 Good

ASHISH

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Hotel is well attended and in a good location. Staff is friendly and the food at the Indian restaurant is good.
Stayed 6 nights in Dec 2019

8/10 Good

ASHISH

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Rimesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
okkk
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
All Okk For Indian get easy bcoz food and all
Stayed 2 nights in Aug 2019

8/10 Good

BoonHeng

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is easy to find something to eat even at night. But the bathroom is terrible. Every time you flush the toilet water leaking from the side and every time you shower the water did not drain fast so there is water pooling on your feet..gross. They only give you 2 towels in the room even though we booked for 4 peoples..no towel for face or hand. We have to ask to housekeeper every day for extra towel.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staf punya perangai very baf
Stayed 2 nights in May 2019

10/10 Excellent

CHONG, Langkawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lake view. Good facilities. Swimming pool, gym, sauna etc.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much ... eventhough i was bitten by bugs the whole night during my sleep room 4143 i am so tired that i slerp through. i did talk to the front desk but they just said ok. Hahaha maybe they don't understand my pain i would live to come back ith my family the next time
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Quiet, Relaxing Place in Jakarta
Always pleasant after several times repeated stays here, quiet area for resting and relaxing, but still conveniently close to the busy commercial district of Kelapa Gading
Stayed 3 nights in Nov 2018

8/10 Good

Salahuddin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Rimesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good Worth in price
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

BoonHeng

breakfast is not good
Stayed 1 night in Aug 2018

6/10 Okay

BoonHeng

Disliked: Cleanliness
Stayed 1 night in Apr 2018

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good!
Request for Towels ignored even after second request. Rooms not clean. Service hopeless. Breakfast limited in selection.