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Swiss-Belhotel Pondok Indah

4.0 star property
4-star spa hotel in Pondok Indah

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Photo gallery for Swiss-Belhotel Pondok Indah

Garden
Grand Deluxe Room
Business Suite, 1 Bedroom
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Jl. Metro Pondok Indah Sector 2, Block SA, Jakarta, 12310
  • Pondok Indah Mall
    ‪3 min drive‬
  • Gandaria City Mall
    ‪6 min drive‬
  • Blok M Square
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite, 1 Bedroom

Business Suite, 1 Bedroom

Business Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms

  • 78 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 77 sq m
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Jakarta

Pondok Indah stay.Your stay at this Pondok Indah hotel places you within 2 miles (3 km) of Pondok Indah Golf and Country Club and Cilandak Town Square. Also, Pondok Indah Mall is within 3 miles (5 km) and Gandaria City Mall is within 6 miles (10 km).

What's nearby

  • Pondok Indah Mall - 3 min drive - 2.8 km
  • Gandaria City Mall - 6 min drive - 5.7 km
  • Blok M Square - 7 min drive - 6.6 km
  • Ragunan Zoo - 7 min drive - 7.2 km
  • Gelora Bung Karno Stadium - 12 min drive - 12.0 km

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Midori - ‬4 min walk
  • ‪Magal Korean BBQ - ‬5 min walk
  • ‪Hatchi - ‬3 min walk
  • ‪Cuppa Coffee Inc - ‬6 min walk
  • ‪De Hooi - ‬3 min walk

About this property

Swiss-Belhotel Pondok Indah

4-star spa hotel in Pondok Indah
As a guest of Swiss-Belhotel Pondok Indah, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Spa services, a terrace, and a garden are also featured at the business-friendly Swiss-Belhotel Pondok Indah. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

  • 1 building
  • 158 guestrooms or units
  • 10 levels
  • Built in 2016
  • Childcare (free)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Swiss-Belhotel Pondok Indah offers 158 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 200,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Pondok Indah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 200000 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 400000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property only accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Pondok Indah Hotel Jakarta
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah
Swiss Belhotel Pondok Indah

Swiss-Belhotel Pondok Indah Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 150 reviews
Rating 8 - Good. 64 out of 150 reviews
Rating 6 - Okay. 24 out of 150 reviews
Rating 4 - Poor. 6 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mohammad

Stayed 3 nights in Dec 2024

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fine... just noisy at night, so have to put earplug.
Stayed 10 nights in Sep 2024

6/10 Okay

Arthur

Close to the things we needed (family mainly)
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room.

Good one night stay. Pleasant breakfast in a nice setting. Large room.
Stayed 1 night in May 2024

8/10 Good

juvenal Lopes

Liked: Cleanliness, staff & service
Swimming pool showers area should be use safety floor, when wet conditions floors very slipper, I felt I was lucky not get hurted seriously I just got brush in my back and my bump but my bump get turned black and swelling. I have to use my own money expense for treatment.
Stayed 3 nights in May 2024

10/10 Excellent

Amelia g

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and safe for us just 2 girls traveling there
Stayed 1 night in May 2024

6/10 Okay

Glenn, Tarzana

Business traveller
The hotel needs renovation. The closet door won’t close so the light is always on. One of the bedside light switches is hard to operate. The towel rack in the bathroom is not fixed properly and seems to be falling off. Housekeeping knocked on my door at about 9:30 PM to offer me bottled water when I didn’t ask for any and it was already quiet time. Soundproofing is not good as I can hear the live band playing in the pool area. The road to the hotel has traffic always except early morning.
Stayed 2 nights in May 2024

10/10 Excellent

Yuliani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuliani

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonio, San jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

GRACE, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Comfortable and great service, although I selected "Pay at Hotel" option, my credit card still had an attempted charge, before check-in. Otherwise, great Hotel and will stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place to stay in Jakarta

Brilliant hotel the room was the best we’ve had with ample space. The pool was a good size and clean. The bar menu in the lobby was awesome. Breakfast also excellent Staff were lovely and helpful. Highly recommend this hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Antonio, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, friendly and respectful. Loved the buffet style breakfast..allot of different food to choose from. Less than 10 minutes to Mall. Would definitely recommend and be back at the same hotel on my next visit to Jakarta.
Stayed 4 nights in Jun 2023

6/10 Okay

Andry

Travelled with family and small children
Liked: Staff & service
Location is in close proximity to Pondok Indah Mall, Transmart, and Lebak Bulus MRT station. The staff are friendly and helpful. My grievance is that I was given a smoking room (out of 2 rooms I ordered), and the AC in one of the rooms did not work properly.
Stayed 5 nights in Jun 2023

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and amenities were on point...just a/c could have been cooler...we had coldest setting
Stayed 5 nights in Jun 2023

8/10 Good

Everett

Liked: Property conditions & facilities, room comfort

Not great value for me

It was a pretty straightforward hotel. Nothing jumped out and the area was a little bland. The WiFi wasn’t great and the cleaning service wasn’t up to good standards (they didn’t refill soap or toilet paper when I was clearly out and also threw out a bag of stuff that wasn’t garbage, nor was even by a garbage can). I wouldn’t stay here again, but that’s just me.
Stayed 4 nights in Feb 2023

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Gwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big trees around the swimming pool area, but I do not like the candle placed on the outdoor dining tables by the swimming pool as it doesn't give enough light to enjoy the meal or drink, there should be a proper outdoor light

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel worth the money l spent.friendly staff and excellent location. I strongly recommend this hotel.

4/10 Poor

Roudolph W, Foster City

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked for Non-Smoking Room and ended up in a smoking room in a smoking floor which made it difficult to breathe and sleep. We spent only 6 hours/day in the room.
Stayed 2 nights in Oct 2022