Lotte City Hotel Jeju

4.0 star property
4-star eco-certified hotel near Dongmun Market, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte City Hotel Jeju

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2
Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night
Deluxe Double Room, Ocean View
42-inch LED TV with digital channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Parking included
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
83, Doryeong-ro, Jeju City, Jeju, 63127
  • Cheju Halla General Hospital
    3 min walk
  • Nuwemaru Street
    6 min walk
  • Paradise Casino
    10 min walk
  • Jeju (CJU-Jeju Intl.)
    7 min drive

Room options

[Jul-Aug Night Time Pool PKG] Deluxe Double Mountain - Pool for 2 (8-10 PM), Adult Only

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

[Jul-Aug Night Time Pool PKG] Standard Family Twin - Pool for 3 (8-10 PM)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

[1st session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

[Jul-Aug Night Time Pool PKG] Deluxe Mountain Twin - Pool for 2 (8-10 PM), Adult Only

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

[2nd session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

[2nd session Outdoor Pool PKG] Standard Family Twin - Pool Access for

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

[1st session Outdoor Pool PKG] Standard Family Twin - Pool Access for 2

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

[Samsung Card x Lotte Hotels] Standard Family Twin, City View + Pool Access for 2 (2nd Session)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

[1st session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, City View (3 Single beds)

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Family Twin Room, City View (Double + Single Bed)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Twin Room, Ocean View (Deluxe)

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Superior Suite Double Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Superior Suite Double Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Suite Family Twin Room, Mountain View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

[Room Randomly Assigned Upon Check In]

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Mountain View

  • 29.8 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Family Twin Room, Mountain View (Deluxe)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Deluxe Twin Room, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Superior Suite Family Twin Room, Ocean View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Jeju City

Central Jeju City getaway .Within a 10-minute walk of this Yeon-dong hotel, you'll find Cheju Halla General Hospital and Nuwemaru Street. Also, Paradise Casino is within half a mile (1 km) and Jeju Five-Day Folk Market is within 2 miles (3 km).

What's nearby

  • Cheju Halla General Hospital - 3 min walk - 0.3 km
  • Paradise Casino - 10 min walk - 0.9 km
  • Tapdong Beach Plaza - 5 min drive - 5.4 km
  • Dongmun Market - 5 min drive - 4.9 km
  • Iho Beach - 10 min drive - 4.3 km

Getting around

  • Jeju Intl. Airport (CJU) - 7 min drive

Restaurants

  • ‪Paris Baguette - ‬1 min walk
  • ‪가리본가 - ‬2 min walk
  • ‪연동본가 - ‬2 min walk
  • ‪Caffe Pascucci - ‬2 min walk
  • ‪Dessert Cafe Haru - ‬1 min walk

About this property

Lotte City Hotel Jeju

4-star eco-certified hotel near Dongmun Market, connected to a shopping center
Lotte City Hotel Jeju offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 3 meeting rooms are available. The eco-certified Lotte City Hotel Jeju also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Jeju City hotel is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 22 levels
  • Built in 2014
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Lotte City Hotel Jeju offers 255 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: KRW 30000 for adults and KRW 25000 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch LED TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: KRW 12000 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 25000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

This property's rooftop outdoor pool is closed periodically due to weather conditions.
This property does not provide disposable personal items, such as toothbrush and toothpaste.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Lotte City Hotel Jeju Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1076 reviews" "
Rating 8 - Good. 249 out of 1076 reviews" "
Rating 6 - Okay. 68 out of 1076 reviews" "
Rating 4 - Poor. 24 out of 1076 reviews" "
Rating 2 - Terrible. 35 out of 1076 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Annie

Travelled with partner
Hotel located on a busy shopping area. It away from other attractions such as the night market 20” taxi ride from hotel. Room was ok. Disappointed with the bathroom. The bathtub was in bad shape with dark rim like molding look around the rim. Enemies limited.
Stayed 1 night in Aug 2024

10/10 Excellent

Vivian

Stayed 1 night in Aug 2024

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable room! Loved the bathroom with luxurious shower and bidet toilet!
Stayed 5 nights in Jul 2024

8/10 Good

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's location is great being very close to shops and a hospital. It was very easy to go to different places from this hotel. Although there was not a sauna here, I was very happy to use their small gym twice. It would be much better if staff on the groud floor could kindly tell guests beforehand that guests would be charged KRW1000 extra if a taxi was called by hotel staff which would give guests an opportunity to decide if they would like to accept that extra payment of KRW1000 or not. The restaurant on the top floor of 22 had great views of either seeing aircrafts flying nearby or seeing nice mountains and mist above.
Stayed 4 nights in Jul 2024

10/10 Excellent

JEONGHYUN

Stayed 1 night in Jul 2024

10/10 Excellent

Kyung

Stayed 5 nights in Jul 2024

8/10 Good

Hyunju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Great value!
Stayed 3 nights in Jul 2024

10/10 Excellent

HANVIT

Stayed 1 night in Jul 2024

10/10 Excellent

Ana, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and tried to accommodate my requests: restaurant suggestions, high floor and quiet room, and stored my carry on before I could check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Shuyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Thao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lotte duty free shopping next door was fantastic. This hotel unlike others in the Lotte chain issued a tax refund receipt which was so greatly appreciated. Breakfast buffet was ok not spectacular but the view is really nice. Fruit is very expensive in Korea and there were limited fruit options compared to the spread we’ve seen in other Asian countries. This is a minor point and overall was a good value stay. We did not use the pool because of the fees and we were busy doing sightseeing tours.
Stayed 3 nights in Jul 2024

6/10 Okay

Christine

Stayed 2 nights in Jul 2024

6/10 Okay

Christine

Disliked: Amenities
You have to pay to use the pool. They charge you to call a cab. The front desk was not particularly friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Geraldine

Stayed 3 nights in Jun 2024

8/10 Good

ying xuan

Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Check-in was seamless and staff friendly. Location good, near shopping street and close to airport. Hotel is dated but reasonably clean. Room quite small. Only paper cups provided in room but there is a convenience store at the hotel though it doesn't open so early if you are taking early morning flight. Socket at desk in poor location which doesn't allow any plug to be plugged in.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
The staff were very helpful. One person forgot to retrieve items from the closet and had to rush back to the hotel from the airport. The staff and housekeeping quickly assisted in locating the items and getting her a taxi back to the airport in time for our flight.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hyunyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Hee

Liked: Cleanliness, staff & service, property conditions & facilities
the pool was amazing, and the staff were very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

gina

Stayed 3 nights in Jun 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as it is close to the airport and if you want to do a tour, the pick up is at the hotel
Stayed 2 nights in May 2024

10/10 Excellent

louiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lotte was a great hotel in Jeju. I enjoyed staying in this hotel. Then you take the bus to visit the town.
Stayed 2 nights in May 2024

10/10 Excellent

Mohammad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Taw Ai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate Lotte duty free shopping Tours favourite meeting & drop-off place Frer air port shuttleace
Stayed 2 nights in Jun 2024

6/10 Okay

Shu Hua

Liked: Cleanliness
Disliked: Amenities
This hotel is very average for a 4 star hotel. You better be 'self-sufficient' as there are few choices of amnetities. No toothbrush, no toothpaste and even no cotton pads/ear buds. Only 1 bedside powerpoint and strange thing i cant a local powerpoint to plug in their kettle for use. So...you really got to bring your universal plug. Cleanliness is good, surroundings is good for shopping and food.
Stayed 3 nights in Jun 2024