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The family room is very spacious with a large long table. It is reasonably clean and very comfortable. As we were travelling in a group of 7 senior citizens, the service staff singly carried our luggage to the 2nd floor as there is no lift available. Worth to mentioned that each luggage weight not less than 17 kg. The surrounding is beautiful and serene, garden well maintained.
Great resort for family trip! Three of us spent a night here and we really enjoyed a sunset view and hot springs. Also only 5 min away from ocean side walk! Also, very friendly staff!
Staffing issue, they look like high school student all of staff, they are not educated about hotel and the owner seem to save money by not hiring professional staff.
Bed mattress was terrible. We couldn’t sleep on the bed because left upper mattress was sink and lower than other side so we could lay down on the bed. Finally, we had to sleep at the sofa.
Unprofessional staff said “we will checked”
Somebody’s hair on the floor and shower and not cleaned.
Terrible expensive snack bar. This hotel seem unprofessional family business but they charge five star hotel price on breakfast, snack bar and so on.
This is the terrible hotel I ever never been.
항상 매번 꼭 제주에 가면 묵었던 곳인데 이번엔 왠니 좀 낡은 느낌이 있었어요 그래도 욕실과 화장실은 좋은 상태였어요 풀빌라1박과 일반객실1박이였는데 풀빌라가 확실히 덜 컨디션이 더 좋았어요 그래도 뷰나 위치는 항싱 최고인듯해요
리모델링을 좀더 해주시면 너무 좋을거 같은데 아쉽네요