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Waldorf Astoria Jerusalem

5.0 star property
5-star luxury hotel near Mamilla Mall

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Waldorf Astoria Jerusalem

Lobby
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Lobby
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast included
  • Housekeeping

Explore the area

Map
26-28 Agron Street, Jerusalem, 9419008
  • Mamilla Mall
    4 min walk
  • Jaffa Gate
    8 min walk
  • Ben Yehuda Street
    8 min walk
  • Tel Aviv (TLV-Ben Gurion)
    53 min drive

Room options

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Grand Deluxe Room

King Grand Deluxe Room

King Grand Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room with Balcony

Premium bedding, memory foam beds, minibar, in-room safe

Twin Deluxe Room with Balcony

  • 40.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Superior Room with Balcony

King Superior Room with Balcony

King Superior Room with Balcony

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Superior Room

Twin Superior Room

Twin Superior Room

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Twin Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Grand Deluxe Balcony - High Floor

Twin Grand Deluxe Balcony - High Floor | View from room

Twin Grand Deluxe Balcony - High Floor

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Grand Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Twin Grand Deluxe Room

  • 42.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Deluxe Room, 1 King Bed, Balcony

King, Deluxe Room, 1 King Bed, Balcony

King, Deluxe Room, 1 King Bed, Balcony

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Superior Room

King Accessible Superior Room

King Accessible Superior Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Family Studio

King Family Studio

King Family Studio

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Terrace Room

King Terrace Room

King Terrace Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room with Balcony

King Deluxe Room with Balcony

King Deluxe Room with Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Noble Suite

Noble Suite | Living area

Noble Suite

  • 150 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Family Room

Grand Family Room

Grand Family Room

  • 77 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Palace Suite

Palace Suite | Living area

Palace Suite

  • 190 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Junior Suite

King Junior Suite

King Junior Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for David Tower Suite

David Tower Suite

David Tower Suite

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

City view from property

The David Citadel Jerusalem

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (433)
The price is CA $823
per night
CA $823 total
7 Jan - 8 Jan
The David Citadel Jerusalem

About the area

Jerusalem

Central Jerusalem getaway .Within a 10-minute walk of this Jerusalem City Centre hotel, you'll find Mamilla Mall and Jaffa Gate. Also, Tower of David Museum of the History of Jerusalem is within half a mile (1 km) and Church of the Holy Sepulchre is within 2 miles (3 km).

What's nearby

  • Mamilla Mall - 4 min walk
  • Tower of David Museum of the History of Jerusalem - 10 min walk
  • Church of the Holy Sepulchre - 13 min walk
  • Western Wall - 17 min walk
  • Machane Yehuda Market - 18 min walk

Getting around

  • Yekuti'el Adam Station - 16 min drive
  • Jerusalem Biblical Zoo Station - 19 min drive
  • Ben Gurion Airport (TLV) - 53 min drive

Restaurants

  • ‪Luciana - ‬3 min walk
  • ‪King's Court - ‬1 min walk
  • ‪HaMiffal - ‬2 min walk
  • ‪Joy Bistro - ‬3 min walk
  • ‪Mian Noodles - ‬3 min walk

About this property

Waldorf Astoria Jerusalem

5-star luxury hotel near Mamilla Mall
Waldorf Astoria Jerusalem offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14747 square feet (1370 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a library are also featured at the luxury Waldorf Astoria Jerusalem. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Jerusalem hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 14747 sq ft of conference space
  • 1370 sq m of conference space
  • Built in 2013
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Waldorf Astoria Jerusalem offers 226 accommodations with DVD players and minibars. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Arabic, English, French, Hebrew, Russian

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ILS 60 per day; includes in/out privileges)
  • Valet parking on site (ILS 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 500.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 250 (one-way), (up to 2 years old)
  • Self parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Waldorf Astoria Jerusalem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 350 out of 465 reviews" "
Rating 8 - Good. 63 out of 465 reviews" "
Rating 6 - Okay. 20 out of 465 reviews" "
Rating 4 - Poor. 15 out of 465 reviews" "
Rating 2 - Terrible. 17 out of 465 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Menachem

Stayed 1 night in May 2024

10/10 Excellent

Arava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ariel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jerusalem Mamila
great location and stuff
Stayed 2 nights in Jun 2024

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Maayan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really like the people who work for making me feel happy. Thank you very much you have such an incredible customer service and beautiful hotel with so much good food
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real quality
Having stayed in many places, this for sure is straight in there in the top three place we’ve ever been to. Attention to detail. Parking, breakfast, the room, gym, pool everything simply superb
Stayed 1 night in Dec 2023

2/10 Terrible

navid

Stayed 4 nights in Sep 2023

10/10 Excellent

Miri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a super fantastic stay. The Israeli-style breafast is out of this world! I've never seen anything like it!!! We highly recommend Waldorf Astoria Jerusalem!!! This was our second time back!!! :)
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience
We have been coming to Jerusalem for the past 20+ years and this was our first time at the WA. It is our new favorite hotel in Jerusalem- well-situated, esthetic ally pleasing, excellent service and impeccably clean. We will be back
Stayed 6 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and accommodating. Loved it. Will definitely stay here again. Beautiful hotel and gorgeous rooms.
Stayed 1 night in Aug 2023

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Everything except housekeeping is excellent
Stayed 3 nights in Aug 2023

10/10 Excellent

PENGFEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rewal, Miramar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property
Stayed 5 nights in Jul 2023

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return
Stayed 1 night in Jul 2023

10/10 Excellent

MATTHEW

Stayed 3 nights in Jul 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel, Exceptional Service
The Waldorf, Astoria, Jerusalem is probably the very best hotel I have ever stayed at and I have stayed at many fine ones. The concierge Billet provided such excellent service that we were able to take advantage of many of the sites in Jerusalem that we might not have gotten to had it not been for all of his help. The service in terms of the twice daily cleaning of our room and the spectacular buffet were two more outstanding features of this hotel. The friendly doorman greeted you whenever you left or returned to the premises and helped get you a cab when needed. I would recommend that anybody thinking of going to Jerusalem take the time to read the reviews for this wonderful hotel and consider it as their number one option. I intend to return to Jerusalem one day and will definitely return to the Waldorf Astoria Jerusalem.
Stayed 3 nights in Jul 2023

10/10 Excellent

lilia, houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect to walk to old Jerusalem The property is beautiful and clean and comfortable The food is amazing The spa is great The staff is extremely helpful and nice Love it
Stayed 5 nights in Jun 2023

10/10 Excellent

Bruno, fort worth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
concierge was awesome
Stayed 6 nights in May 2023

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities
We had a great time
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent staff.
Stayed 2 nights in Jun 2023