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Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property
Family-friendly 5-star hotel near Johannesburg Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Couples treatment rooms, sauna, steam room, body treatments
Exterior
Exterior
Property amenity
Meeting facility

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly

Explore the area

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
  • Johannesburg Zoo
    6 min walk
  • Zoo Lake Park
    9 min walk
  • Donald Gordon Medical Centre
    19 min walk
  • Johannesburg (JNB-O.R. Tambo Intl.)
    31 min drive

Room options

View all photos for Garden View Premier Room

Garden View Premier Room | Garden

Garden View Premier Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View One Bedroom Suite

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic View Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Deluxe Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Dining room

Presidential Suite, 2 Bedrooms

  • 155 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Panoramic View Premier Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Garden

Family Room, 2 Bedrooms

  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Johannesburg

Randburg stay.A stay at this Randburg hotel places you within half a mile (1 km) of Johannesburg Zoo and 3 miles (5 km) of Rosebank Mall. Melrose Arch Shopping Centre and Sandton City Mall are also within 6 miles (10 km).

What's nearby

  • Johannesburg Zoo - 6 min walk - 0.6 km
  • Rosebank Mall - 5 min drive - 4.0 km
  • Melrose Arch Shopping Centre - 7 min drive - 7.6 km
  • Gold Reef City Casino - 10 min drive - 10.2 km
  • Sandton City Mall - 10 min drive - 8.4 km

Getting around

  • Rosebank Station - 11 min drive
  • Johannesburg Park Station - 15 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪Mike's Kitchen - ‬2 min drive
  • ‪The Perfect Cup - ‬17 min walk
  • ‪Nando's - ‬3 min drive
  • ‪Deutsche Schule Cafe - ‬5 min drive
  • ‪My Bread & Butter - ‬19 min walk

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Family-friendly 5-star hotel near Johannesburg Zoo
Four Seasons Hotel The Westcliff, Johannesburg offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 15672 square feet (1456 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Four Seasons Hotel The Westcliff, Johannesburg. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 15672 sq ft of conference space
  • 1456 sq m of conference space
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Four Seasons Hotel The Westcliff, Johannesburg offers 80 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Afrikaans, Arabic, English, French, German, Hindi, Malay, Portuguese, Swahili, Xhosa, Zulu

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's toys
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: ZAR 550 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High pile carpet in room
  • Well-lit path to entrance
  • Wheelchairs available on site

Room amenities

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Four Seasons Hotel The Westcliff, Johannesburg.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Four Seasons Hotel The Westcliff, Johannesburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 264 out of 335 reviews" "
Rating 8 - Good. 54 out of 335 reviews" "
Rating 6 - Okay. 9 out of 335 reviews" "
Rating 4 - Poor. 4 out of 335 reviews" "
Rating 2 - Terrible. 4 out of 335 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo, Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in May 2024

8/10 Good

Xing

Stayed 3 nights in May 2024

10/10 Excellent

Leverne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2024

10/10 Excellent

Donatas

Stayed 2 nights in Mar 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable . A symphony of perfection .
Stayed 1 night in Feb 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing service, staff can’t do enough for you. Really has a fantastic time.
Stayed 1 night in Jan 2024

6/10 Okay

Philip

Liked: Cleanliness
The property is falling apart and the food is gross.
Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaze balls
Had a wonderful trip. Amazing stuff, great accommodation with views and wonderful pool. Booked through hotels.com as the garden room I wanted “was not available for a family of 3” on the hotels website but it has ample space and definitely no issue. The welcome cupcakes and pastries were absolute deliciousness. The fruit basket was a great idea. However the plum had rot on it so maybe a pre check on checking in? I look forward to our return visit
Stayed 1 night in Jan 2024

10/10 Excellent

Clyde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, staff were lovely, area was lovely and the buffet breakfast was extraordinary. Highly recommend.
Stayed 3 nights in Dec 2023

2/10 Terrible

Wayne

Stayed 3 nights in Dec 2023

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff we have encountered went above and beyond to help us make our stay most memorable… thank you to all, we can’t wait come back, and enjoy the best service ever. Happy Holidays!
Stayed 4 nights in Dec 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at the Four Seasons. I would highly recommend to anyone travelling to Jo'Burg. The staff could not have done more, and it was a really friendly environment to stay. The room was large, with a lovely balcony. The bed was arguably one of the most comfortable I have slept in. The shower and bathroom was spacious too.
Stayed 1 night in Nov 2023

10/10 Excellent

Taoheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed here for two nights in transit, but the location was phenomenal. It lay tucked away on the top of a mountain with splendid views of Jozi. The property is clean and well maintained at all times. It also was a safe locale in Johannesburg. The service is exceptional with the staff being friendly and ready to meet your need at all times. What stood out to me the most was the food! Every item, every meal I tried from the restaurant to room service was exceptional with taste and satisfaction.
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Nice big room. Great breakfasts. Obviously more expensive than other properties but very secure and nicely located to get to nearby areas. Flames is a nice restaurant although I did eat better elsewhere.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nigel, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully attentive staff (as always at a Four Seasons) with the hotel set in a beautiful area high up overlooking Joburg and the surrounds
Stayed 1 night in Oct 2023

10/10 Excellent

tasheer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel set on a cliffside. A real oasis in Johannesburg. Staff were wonderful. Rooms are very comfortable but a bit dated. Spa, gym and pool facilities are great. Have breakfast early in the morning. Beautiful view, and wonderful light.
Stayed 3 nights in Oct 2023