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Hyatt House Johannesburg Rosebank

4.0 star property
4-star hotel near Melrose Arch Shopping Centre

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Photo gallery for Hyatt House Johannesburg Rosebank

Restaurant
Seasonal outdoor pool
Seasonal outdoor pool
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Air conditioning
  • Room service

Explore the area

Map
28 TOTTENHAM AVENUE, MELROSE, Johannesburg, Gauteng, 2196
  • Rosebank Mall
    ‪7 min walk‬
  • Melrose Arch Shopping Centre
    ‪5 min drive‬
  • Sandton City Mall
    ‪6 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, 1 King Bed

Private kitchen

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

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About the area

Johannesburg

Melrose stay.Within a 10-minute walk of this Melrose hotel, you'll find The Zone @ Rosebank Shopping Center and Rosebank Mall. James and Ethel Grey Park and The Wanderers Golf Club are also within 2 miles (3 km).

What's nearby

  • Rosebank Mall - 7 min walk - 0.7 km
  • Johannesburg Zoo - 4 min drive - 2.7 km
  • Melrose Arch Shopping Centre - 5 min drive - 4.2 km
  • Sandton City Mall - 6 min drive - 4.9 km
  • Nelson Mandela Square - 6 min drive - 5.3 km

Getting around

  • Rosebank Station - 6 min walk
  • Johannesburg Sandton Station - 12 min drive
  • O.R. Tambo Intl. Airport (JNB) - 34 min drive

Restaurants

  • ‪Father Coffee - ‬4 min walk
  • ‪Seattle Coffee Company - ‬5 min walk
  • ‪tashas Cafe - ‬5 min walk
  • ‪The Grillhouse - ‬6 min walk
  • ‪Krispy Kreme Doughnuts - ‬5 min walk

About this property

Hyatt House Johannesburg Rosebank

4-star hotel near Melrose Arch Shopping Centre
Hyatt House Johannesburg Rosebank offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at Hyatt House Johannesburg Rosebank. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Johannesburg hotel is smoke free.

  • 80 guestrooms or units
  • Meeting rooms
  • Breakfast available (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hyatt House Johannesburg Rosebank offers 80 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with satellite channels. This Johannesburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Languages

English

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Terrace/patio

Holiday Inn Johannesburg - Rosebank by IHG

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  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $99 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 30-inch TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt House Johannesburg Rosebank

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 750 per vehicle (one-way, maximum occupancy 13)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and American Express.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt House Johannesburg Rosebank Hotel
Hyatt House Johannesburg Rosebank Johannesburg
Hyatt House Johannesburg Rosebank Hotel Johannesburg

Hyatt House Johannesburg Rosebank Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 115 reviews
Rating 8 - Good. 23 out of 115 reviews
Rating 6 - Okay. 9 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 5 out of 115 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort
Sort out your customer service
Bad service, impossible to get in touch with before or after the stay
Stayed 1 night in Dec 2024

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff (especially Nothando) was very good. Excellent customer service.
Stayed 4 nights in Dec 2024

8/10 Good

Ayana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property wasn’t terrible but it could use some upgrades. The air conditioning was not working properly and my fiancé wasn’t able to sleep for like two days. However, the staff and food were amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nyaladzani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly every single one of them. To mention a few Names, Hleziphi, Palesa, kgomotso, Tobogo and Khumalo were very helpful.
Stayed 7 nights in Dec 2024

8/10 Good

Mohammad Sauleh

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 7 nights in Nov 2024

10/10 Excellent

Tarun

Stayed 5 nights in Nov 2024

6/10 Okay

y b

Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia Ann

Travelled with partner
Disliked: Amenities, property conditions & facilities
The area wasn’t as safe or near the main pedestrian street of Rosebank as expected. The lobby reeked of cheap incense or air freshener. Intensely overpowering, allergy triggering horrific scent. The couch in the suite was so dirty. The walls were dirty and scuffed. The windows were filthy. There were almost no amenities. No wash cloths, one hand towel, no bath mat. It was SO barebones and downtrodden. We checked out of our suite without unpacking and forfeited the coat of 2 nights stay. No idea how this place gets the ratings it does.
Stayed 2 nights in Oct 2024

8/10 Good

Girish

Liked: Staff & service, property conditions & facilities
Clean and organized property.
Stayed 2 nights in Sep 2024

10/10 Excellent

MIchael, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable service. I was there for a funeral and was able to also find time to check out the area. Uber is very easy to acquire. A few minor service observations: garden shower head is nice; however, some hairstyles and textures don’t allow you to get your hair wet. The garden shower head makes it hard to shower. Housekeepers need to learn not to let the guest room doors shut hard. Many people travel from different time zones and our sleep patterns are off. They also need to ensure they replace the number of towels they remove from the room. I had to ask for terry a few times. The phone outlet in the bedroom is the only outlet that will allow you to use the international outlet to charge you US charging cable. I personally would stay at this hotel again despite the minor things mentioned above. The hotel is beautiful inside and outside and very secure. I used to stay at the Marriott Melrose Arch. This hotel made it very affordable for the 5 nights I was there. And again the staff was super friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Would recommend this hotel to anyone wanting to stay close to lots of options in a SAFE area
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff
All was good. Staff was very accomadating as we needed to another night due to flight delays. Enjoy our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and very convenient location
Stayed 2 nights in Aug 2024

8/10 Good

Geovanny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall it was a nice hotel. Their service and food service was not good. They were in walking distance to the mall amd metro.
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nos quedamos en el Hyatt House Johannesburg, en una habitación con dos recámaras, y una cocina. Muy limpio, bonito, cómodo, camas cómodas. Buen desayuno, y personal muy amable. Lo recomendamos ampliamente.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gaobidiwe Merriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow the service was excellent. Friendly staff from reception, Ephraim was very friendly and very professional by explaining to us how the hotel operates. Rooms were clean ,atmosphere was very cossy. Our 1st night we enjoyed dinner at the restaurant, breakfast was great.I would prefer to come again for the stay and recommend the hotel. Excellent service
Stayed 2 nights in Jul 2024

8/10 Good

hideki, Torrance

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great stay, safe neighborhood. Near Gautrain Station and malls.
Stayed 6 nights in Jun 2024

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offerings (included with the stay) was fantastic. Staff were also very helpful in lining up rides and activities for us, especially because we were first time visitors to the city and area. We would definitely recommend it!
Stayed 3 nights in Jun 2024

10/10 Excellent

Golf hub ltd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff, great location for transportation , eating and walking around . Very comfortable rooms , although bathroom sink very small . Very good breakfasts,
Stayed 5 nights in Jun 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Once the initial Wi-Fi issue was sort it was a great place to stay. Close to Rosebank Gautrain and malls and restaurants. Pool is small and cold and no real roof top terrace. Buffet breakfast excellent- loved the pancake machine. Staff helpful and able to store our luggage for a few hours.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Blessing made our stay very comfortable. Keep up the good work, you are appreciated.
Stayed 4 nights in Jun 2024

8/10 Good

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This property is for people with long stays doing business. My fault I did not do the research - being THE HYATT and all! The layout of the rooms especially the bathrooms and it’s fixtures were seemly done by amateurs-had change of rooms several times. One room the shower door swung inwards - couldn’t gain access to the shower ( talk about upside down!!)
Stayed 4 nights in May 2024