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DoubleTree by Hilton Hotel Johnson City

4.0 star property
4-star hotel near Johnson City Mall

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Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Meeting facility
Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool, outdoor pool, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    ‪5 min walk‬
  • Freedom Hall Civic Center
    ‪4 min drive‬
  • Franklin Woods Community Hospital
    ‪6 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Johnson City

City center stay.Stay at this Johnson City hotel and you'll be within half a mile (1 km) of Johnson City Mall and 2 miles (3 km) of Freedom Hall Civic Center. Johnson City Medical Center and East Tennessee State University are also within 3 miles (5 km).

What's nearby

  • Johnson City Mall - 5 min walk
  • Freedom Hall Civic Center - 4 min drive
  • East Tennessee State University - 5 min drive
  • Johnson City Medical Center - 5 min drive
  • Winged Deer Park - 7 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 112 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪7 Brew - ‬4 min walk
  • ‪Jersey Mike's Subs - ‬9 min walk

About this property

DoubleTree by Hilton Hotel Johnson City

4-star hotel near Johnson City Mall
DoubleTree by Hilton Hotel Johnson City offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4704 square feet (437 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Johnson City also features a vending machine, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 4-star Johnson City hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4704 sq ft of conference space
  • 437 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 7.00-15 for adults and USD 5.00-7.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults, and USD 5.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 874 reviews
Rating 8 - Good. 272 out of 874 reviews
Rating 6 - Okay. 113 out of 874 reviews
Rating 4 - Poor. 46 out of 874 reviews
Rating 2 - Terrible. 36 out of 874 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel. Has a restaurant and bar on site
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Stayed 2 nights in Nov 2024

6/10 Okay

April

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I enjoyed the layout of the rooms, however the rooms needed work and I understand they are in the middle of renovations, but specifically in our room the shower door would not slide, it was broken and the toilet ran every 10 minuses. Again while I can understand renovations are being completed at the property, I don’t understand renting a room that’s in need of work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ebonique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, nicer hotel for the area
Stayed 2 nights in Nov 2024

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff and clean facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 1 night in Nov 2024

6/10 Okay

Israel

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in restaurant was very good. Staff is friendly. The lobby was beautiful but the rooms could use a little updating
Stayed 1 night in Oct 2024

8/10 Good

visa

Stayed 3 nights in Sep 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Cookies were great. Small problem with hot water but staff resolved it right away. Thanks everyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Jul 2024

6/10 Okay

Chandra

Travelled with family
Liked: Staff & service
Air co during g was leaking and the floor was wet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price of a nights lodging, we expected more. We had stayed here before and it was not run down. Who wants to use community shower items or a bottle of lotion? Very poor taste. Doors were all marred and scratched. Not welcoming sight. Rugs were worn.None of the front desk personnel were hospitable. No one ever greeted us in any way. No way we will ever stay here again!
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Could use some updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Priscilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located. I was traveling for work so I didn’t do any shopping but there is a mall next door and quite a few dining options very near, including a restaurant inside the hotel. The rooms were clean and modern. The two staff members I interacted with were friendly and helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Under renovation
Hotel was under renovation, most amenities were closed, romms were still full price
Stayed 2 nights in Sep 2024

10/10 Excellent

Jecennia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything & enjoying the sun next to pool !
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Viola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great staff and wonderful place to stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Hotel being renovated but was very clean. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and the staff are nice.
Stayed 2 nights in Aug 2024